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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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The whole process was simple, with easy to follow steps. I emailed support to verify both animals were included and quickly received a response that answered my question.
We're delighted to hear that your experience was smooth and our support team was there for you, and we hope you find our services beneficial too!
Great questionnaire company to get your emotional support animal documents From. Amen 🙏
Everything was fast and easy. If I had any questions I had a reply right away. Each email not only had the answer but was always polite.
Great, very friendly. Super helpful and nice. Great experience
Thank you for your kindness! We are looking forward to a longer partnership with you.
This was the easiest thing to do and I would highly recommend it to anyone
Thank you for your kind words! We're glad that you are satisfied with our services, and we are looking forward to a longer partnership with you.
The information provided was beneficial and helpful, which made the process more efficient.
Thank you so much for recommending Support Pets! We're delighted to hear about your positive experience with our services.
Applying was easy but recieving my letter took way longer than the promised 24-48 hours. I had to reach out multiple times before my request was ever taken care of.
An easy application process is what we aim to achieve for our valued customers, thank you for trusting our company for your ESA needs.
I just moved into a new apartment and they required a down payment for any pets. The apartment had also changed managements and so did their pet policy. I was stressed out and thought a process like this was going to take time until I was recommend to contact you guys. You guys made the process so easy and stressed free. Receiving my documents via email and mail in a fast manner was very impressive and professional.
Thank you so much.
That's exactly what we aim to achieve for our valued customers, thank you for trusting Support Pets for your ESA needs.
Thank you for your kind words and for sharing with us your great experience with our services.
All went well to receive my documents and it was a very easy process. I feel much better knowing my dog will be with me more often
We're delighted to hear that everything went smoothly! We hope you find our services beneficial too.
Good and it will help me cause I am with a truck driver my Thor can come in with us and the the hotels
We're happy to know you are enjoying our services! Thank you for your trust!
Easy and efficient loved the time it took and the accessibility of the site itself
Thank you for sharing your feedback with us! We're glad to hear you had a positive experience.
Thank you for sharing your feedback with us! We're glad to hear you had a positive experience.
Servicio oportuno y rápido, una servicio de calidad para cada cliente
We're delighted to hear that you had a positive experience! If you have any questions or need further assistance, feel free to reach out. We're here to help!
I thank you for helping me get my dog registered for being with me all the time without getting hassled.
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
I would've never thought that my cats could be emotional support animals. I have such a high stress life and it has affected me health wise and emotionally. My family noticed that when my cats were with me I was so happy and calm. I was actually on Facebook and saw the post for ESA. I decided that it couldn't hurt to try. I was so happy when I was approved!
Thank you!
It is our pleasure to assist, thank you for making Support Pets part of your ESA journey.
I was able to live comfortably with my pets with out worrying about pet rent ot deposit and whenever I had any questions you answered me right away.
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
I got the package but I didn't receive my support vest for my dog I ordered when I purchased the package
Thank you for your feedback. Please do not hesitate to contact our Customer Service team to follow up on your ordered vest.
We're delighted of your amazing experience with our services, thank you for choosing Support Pets for your ESA needs.
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


We're delighted to have provided you with excellent service! Thank you for making Support Pets part of your ESA journey.