On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Thank you for sharing your feedback with us! We're glad to hear you had a positive experience.
Servicio oportuno y rápido, una servicio de calidad para cada cliente
We're delighted to hear that you had a positive experience! If you have any questions or need further assistance, feel free to reach out. We're here to help!
I thank you for helping me get my dog registered for being with me all the time without getting hassled.
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
I would've never thought that my cats could be emotional support animals. I have such a high stress life and it has affected me health wise and emotionally. My family noticed that when my cats were with me I was so happy and calm. I was actually on Facebook and saw the post for ESA. I decided that it couldn't hurt to try. I was so happy when I was approved!
Thank you!
It is our pleasure to assist, thank you for making Support Pets part of your ESA journey.
I was able to live comfortably with my pets with out worrying about pet rent ot deposit and whenever I had any questions you answered me right away.
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
I got the package but I didn't receive my support vest for my dog I ordered when I purchased the package
Thank you for your feedback. Please do not hesitate to contact our Customer Service team to follow up on your ordered vest.
We're delighted of your amazing experience with our services, thank you for choosing Support Pets for your ESA needs.
Very responsive and helpful experience, everyone I spoke with was helpful and professional.
We're delighted to hear that you found our support helpful! Thank you for trusting our company for your ESA needs!
I ordered a second vest the same day that ordered the first vest. Received first vest that was ordered, but no info on second invest
Thank you for the feedback, it is greatly appreciated. Please do not hesitate to contact our Customer Service team for any assistance that you need.
Super fast to receive the ESA paperwork, which makes everything ten times smoother and less stressful!
Your time is valuable to us that's why we aim to provide a fast and easy application process for our valued customers.
This was the easiest process! I thought it was going to take months but I literally had the ESA documents within a couple days. I was finally able to move into a new home now that my dogs are registered ESAs!
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
Everything was fast and easy for me. I would definitely do this again and recommend people!
Thank you for your kind words! We're glad that you are satisfied with our services.
We're delighted to hear that your experience with Support Pets was stress-free! We are looking forward to a longer partnership with you.
Your convenience matters to us, we're glad that you find our application process easy.
Documents are reviewed and signed by e state licensed doctor. Provided them to my new apartment management and had no issues
Thank you for your kind words! We are looking forward to a longer partnership with you.
Amazing experience. Super fast and the importance was there.
Thank you for sharing your amazing experience with our services, we are looking forward to a longer partnership with you.
Great documents - my property management accepted them no issue
Thank you so much for your positivity! We're here to make a difference, and your support means the world to us. Thank you for trusting Support Pets for your ESA needs!
Thank you for your feedback, it is greatly appreciated!
Fue muy rápido y todo llegó en tiempo récord y ya nada me puede separar de mi bebé de 4 patatas
We're delighted to hear that you're satisfied with our services, and we hope our partnership can last for years!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your feedback with us! We're glad to hear you had a positive experience.