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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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You can look at my chat history with customer service but the process was VERY slow and extremely disorganized this time. First time it's been this bad. It was very very frustrating!
The experience and time was simple and accurate you respond to emails quickly and all questions
Very painless process. I filled out my application and information and got the paperwork quickly.
We're delighted to hear about your smooth experience! Thank you for trusting our company for your ESA needs.
My apartment took it and was super happy! Therefore, I loved how great and easy this process was.
We're glad you found our application process easy, and we hope you find it beneficial too.
As titled. Never had anything easier to do in my life. And it's so worth it. The certificate is adorable and i'm going to frame enough.
We're glad that our application process didn't inconvenience you, thank you for trusting Support Pets for your ESA needs.
I redone my ESA for my dog for the year. It was reproved and helps me out a lot. When I go places I can again take her with me. Also she is always with me when I am home, setting right next to me. She was my comfort when I came home from surgery.
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
The overall process was quick and easy. I had a little trouble ordering the vest and ended up with 2 and billed for two. I decided to just keep them, probably easier than trying to return. I also haven't tried to fly with our pet yet to see if the certificate I received is enough.
That's exactly what we aim to achieve for our valued customers, a fast and easy application process. Thank you for trusting Support Pets for your ESA needs!
I got approved pretty quickly and my approval papers were sent and I printed them off. Now my dogs get to live with me and I have mental help from them to be happy.
We're delighted to hear that you had a positive experience with our service! If you ever need assistance or have any questions, feel free to reach out.
I followed the step by step instructions and was able to receive my ESA documents a few days later with the help of the customer service team.
Your time is valuable to us that's why we aim to provide an easy application process for our valued customers.
I am a customer for many years and will continue… grateful for the amazing support service 🐶🐾
Your satisfaction is what keeps us moving forward! Thank you for making our company part of your ESA journey.
WAS EASY TO APPLY ONLINE. DID NOT RECEIVE MY DOCUMENTS ON TIME, CALLED AND THEY WERE VERY HELPFUL AND RECEIVED MY DOCUMENTS PEOMPTLY. THANK YOU VERY MUCH
An easy application process is exactly what we aim to achieve for our valued customers, thank you for trusting Support Pets for your ESA needs.
They were more than helpful. They addressed any issue I had and was very quick to respond.
We're glad that you have awesome experience with our services, thank you for trusting Support Pets for your ESA needs.
Ordered the documents and a vest almost a month ago, got the docs quickly but the vest still hasn't arrived or shipped and it says it should in 1-3 weeks from ordering.
It took me four follow-up emails to eventually get my paperwork. It took more than a month.
Very user friendly in terms of purchasing. Amazing follow up and communication.
Thank you for your feedback! We always make our prices accessible to our valued customers, we hope you find our services beneficial too.
It's very good and it easy to have rufus with us and have to pay $ 300 desopit for is hard to come up with but some places will not take pets and when you need to fine a place they all what $ 300 of for your pet
We're glad that you are satisfied with our services, thank you for trusting Support Pets for your ESA needs.
Support pets made it quick and very easy to get my dogs certified. Thank you so much. Makes my life much more simple To be able to just take my dogs with me when I need to.
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
We appreciate your positive ratings on our website, thank you for choosing our company for your ESA needs.
Questions were straight forward and got my documents in a week. Super easy!
Your time is valuable to us that's why we aim to provide a fast and easy application process.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback, we're glad that you are enjoying our services.