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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Website was very informative and very easy to work with
I did receive the paperwork that verifies my need to have my companion with me, as an emotional support animal ESA. It was expensive and I almost bought the whole package which would have been more than I am able to pay. Be vigilant on the website.
Thank you for your feedback. Please do not hesitate to contact our Customer Service team for any assistance that you may need.
I have been satisfied with obtaining my documents with support pets.
Thank you for your kind words! Your satisfaction is what keeps us moving forward, we're glad that you chose our company for your ESA needs.
I ordered the "I'm Lost" Official ESA Support Animal tag and paid for it over 2 weeks ago. Why have I not received it?
I got my paperwork for both pets but only got one order for one cat for the ESA vest and collar scannable id
We're happy to know that you are enjoying our services, thank you for trusting Support Pets for your ESA needs.
Requesting for the weight on one of my dogs Lobo to be fix to 65 and have not received any updates yet
Thank you for your feedback, it is greatly appreciated. Please do not hesitate to contact our Customer Service team for any assistance that you need.
I am very happy with my services. I got more information once I registered that lead me to continue with more training.
We're overjoyed to hear that you're very satisfied! Your happiness means the world to us.
Process was easy to apply. Getting my paperwork was a little trying on my end because I had to email several times before I finally got my info back.
That's exactly what we aim to achieve, a fast and easy application process for our valued customers, thank you for trusting Support Pets for your ESA needs.
We're delighted you found our service speedy! Thanks for choosing Support Pets.
Thank you for sharing your amazing experience with our services, we hope our partnership can last for years!
Everything was very easy. The instructions were very clear and it didn't take long at all to process my application.
Your convenience matters to us, we're glad that you weren't inconvenienced by our application process. Thank you for trusting Support Pets for your ESA needs!
Love how I can have my dog with me now. It was so easy to sign up and not have to worry.
We're truly glad to hear that our support was helpful to you. Thank you for trusting our company for your ESA needs!
Great experience. Can't beat the affordable pricing and how quick everything was done. Thank you.
We're happy to know of your great experience with our services, and we hope our partnership can last for years.
To date no one has solved the problem and I am waiting for someone to resolve the overcharge to the account
I thought my second pet was free and I paid for the vest for my 5pound Yorkie and was sent for the second dog. German Shepard never got anything that I ordered for my Yorkie.
Very positive. High quality pet gear and easy directions.
An easy application process is what we aim to achieve for our valued customers, thank you for trusting Support Pets for your ESA needs.
We're delighted to have provided you with excellent service! Thank you for making Support Pets part of your ESA journey.
The whole process was simple, with easy to follow steps. I emailed support to verify both animals were included and quickly received a response that answered my question.
We're delighted to hear that your experience was smooth and our support team was there for you, and we hope you find our services beneficial too!
Great questionnaire company to get your emotional support animal documents From. Amen 🙏
Everything was fast and easy. If I had any questions I had a reply right away. Each email not only had the answer but was always polite.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much! We're glad you found our services helpful. If you have any questions or need further assistance, don't hesitate to reach out.