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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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Very quick response with minimal questions
Provided documentation fast
Your appreciation warms our hearts! We're here to support you and your furry friend every step of the way.
Everything was super easy and smooth and the paperwork arrived fast!
Thank you for your kind words! We're delighted to hear that you're finding support with our services!
My experience was great. Quick turn around. Customer Service was great.
Your satisfaction is what keeps us moving forward! Thank you for trusting Support Pets for your ESA needs.
Easy application process and within 2 days I had the documents in my email ready to print.
An easy application process is what we aim to achieve for our valued customers, thank you for trusting Support Pets for your ESA needs.
Good amazing helpful wonderful beautiful wonderful amazing
We're overjoyed to have made a positive impact! Thank you for sharing your experience with our services.
Website was very informative and very easy to work with
Thank you so much! We're glad you found our services helpful. If you have any questions or need further assistance, don't hesitate to reach out.
I did receive the paperwork that verifies my need to have my companion with me, as an emotional support animal ESA. It was expensive and I almost bought the whole package which would have been more than I am able to pay. Be vigilant on the website.
Thank you for your feedback. Please do not hesitate to contact our Customer Service team for any assistance that you may need.
I have been satisfied with obtaining my documents with support pets.
Thank you for your kind words! Your satisfaction is what keeps us moving forward, we're glad that you chose our company for your ESA needs.
I got my paperwork for both pets but only got one order for one cat for the ESA vest and collar scannable id
We're happy to know that you are enjoying our services, thank you for trusting Support Pets for your ESA needs.
Requesting for the weight on one of my dogs Lobo to be fix to 65 and have not received any updates yet
Thank you for your feedback, it is greatly appreciated. Please do not hesitate to contact our Customer Service team for any assistance that you need.
I am very happy with my services. I got more information once I registered that lead me to continue with more training.
We're overjoyed to hear that you're very satisfied! Your happiness means the world to us.
Process was easy to apply. Getting my paperwork was a little trying on my end because I had to email several times before I finally got my info back.
That's exactly what we aim to achieve, a fast and easy application process for our valued customers, thank you for trusting Support Pets for your ESA needs.
We're delighted you found our service speedy! Thanks for choosing Support Pets.
Thank you for sharing your amazing experience with our services, we hope our partnership can last for years!
Everything was very easy. The instructions were very clear and it didn't take long at all to process my application.
Your convenience matters to us, we're glad that you weren't inconvenienced by our application process. Thank you for trusting Support Pets for your ESA needs!
Love how I can have my dog with me now. It was so easy to sign up and not have to worry.
We're truly glad to hear that our support was helpful to you. Thank you for trusting our company for your ESA needs!
Great experience. Can't beat the affordable pricing and how quick everything was done. Thank you.
We're happy to know of your great experience with our services, and we hope our partnership can last for years.
To date no one has solved the problem and I am waiting for someone to resolve the overcharge to the account
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: đź“§ [email protected] đź’¬ Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Thank you for reaching out. To give you accurate clarification, we'll need to review your account and purchase history. Please contact our Customer Support team, and one of our representatives will be happy to check your account details and explain your options. You can reach us by clicking the chat on our website or by emailing [email protected] We're here to help and make sure everything is clear for you.
Answer: Thank you for your question! Yes, we do offer a Psychiatric Service Dog (PSD) course through the International Canine Training Institute (ICTI). This course is designed to guide handlers through proper training and documentation. Additionally, Emotional Support Animal (ESA) certification does need to be renewed annually to ensure your documentation remains current and valid. If you'd like more details or help choosing the right option for your needs, our support team will be happy to assist! Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
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A fast and easy application process is what we aim to achieve for our valued customers, and we hope you find our services beneficial too.