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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I was told about this service by a friend. He showed me the documents for his dog. I looked into it, and it seemed legit. I applied for the documents. The process was simple. I had to answer some questions and write up the reason I need an ESA. Before I knew it, my papers were in my email. The process was fast and easy. I feel that is a great service!
Very fast and good customer service! However, I always receive the email to go forward with psych service but the page does not let me go through.
Thank you for your kind words, we're glad you have an excellent experience with our services.
Excelente y muy rapido. El servicio es muy completo y la atencion es inmediata. Resolvieron mis necesidades prontamente
I was able to obtain my emotional support pet evaluation and documentation quickly and efficiently. It was easy to apply and my doctor was very helpful with getting my pet certified and getting the paperwork to the required parties. I highly recommend support pets for all your emotional support pet needs. Thank you!
We're happy about your excellent experience with our services, thank you for trusting Support Pets for your ESA needs.
I am glad to have my dog certified however the cost is high for a senior citizen
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
Great so far. Impossible to write about the experience since it is so new, please give me time to move into my apartment and the I will be able to write a better review.
It was great and if any of my people who has pets I'll encourage them to do the same.
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
Fast and easy help we me avoid a $300 pet fee and $30 a month fee
Thank you for the positive rating on our website, feel free to contact our Customer Service team for any assistance that you need.
Be very careful to see what you get involved with, not what I had in mind
We apologize for any inconvenience this has caused you. To better assist you, one of our Customer Support Representatives will get back to you within 24 to 48 hours, for immediate concerns you may also contact us at www.supportpets.com or [email protected] thank you for your patience.
Quick and easy. It was so quick I had my documents within 24 hours.
Got 2 of my 3 dogs registered and it was quick, easy and the cost wasn't as much as I thought it would be.
We're delighted to hear that registering your dogs was a smooth and speedy process. Thank you for trusting our company for your ESA needs!
It was great prompt and courteous stress free I didn't have to go to my Dr or a psychiatrist to get a Drs order Support Pets took care of it all
Fastest, easiest way to service your pet! Very fast and efficient!
Thank you for your kind words and for your recommendations, we're glad you chose our company for your ESA needs.
We are wating for the answer from you
Today is 48 hrs
Thanks
The fist step was very fast
Thank you for your feedback it is greatly appreciated. Please do not hesitate to contact our Customer Service team to follow up on your application.
Great website. Easy process well explained. Sent docs asap
Thank you so much for your kind words about our website! We hope you find our services beneficial too.
I'm very pleased with the way you all handled this situation with my. Bella Ann
We're glad that you are satisfied with our services, thank you for your kindness and for trusting our company for your ESA needs.
They were amazingly fast. We had just lost of our other family dogs and I just wasn't ready to let my dog be away from me cause she was feeling the missing link. So I gave it a shot expecting to be scammed, but that's where I was wrong. I felt like I had been missing out on the last 8 years seeing that I'm doing this with her at 8yrs old, but very glad I did. I received my kit within a few days. If you're wondering if you should do this, please do! You won't regret it.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Easy and stress-free registration for loving pet parents is our goal. We hope you find our services beneficial too!