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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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It was a very simple process and got all the documents I need and my landlord accepted it! I'm so glad I did this
I loved the process which was simple and quick. The process was easy to follow and there was no hassle or hidden charges.
Glad to hear you appreciated the speed! We hope you find our services beneficial too.
Would rate 5 star but was having some issues in the beginning I got sent the wrong information saying I had 2 dogs that he digs were the same dog just at different weight and added 2 times
Thank you for trusting our company for your ESA needs, and your feedback is greatly appreciated.
It's been amazing I love it my depression is decreasing I'm happy
It is our pleasure to assist, we look forward to a longer partnership with you.
I was promised $20 gift card for referral and never received it. I used referral link to invite my wife she ordered ESA letter and she paid for it but I didn't receive the gift card. I sent a few emails and no one responded. I would not recommend your company
We apologize for any inconvenience this has caused you. Please contact our Customer Service team at www.supportpets.com and chat with one of our Customer Service team or send an email to [email protected] they are open 24/7 for assistance.
Easy and simple. Self explanatory and affordable. A bit extra with the offers.
We're glad you are enjoying our services, thank you for trusting our company for your ESA needs.
So far so good. The questions were straight forward and easy to answer.
We're glad you are enjoying our services, thank you for trusting our company for your ESA needs.
When I need help to get my dogs vest and they are awesome and sweet
We’re so happy to hear that! Your support means the world to us. Thank you for making our company part of your ESA journey.
There's so much information I receive daily information that is very helpful.
Thank you for choosing our company for your ESA needs, and we hope you find our services beneficial too.
Great service. Very quick and easy to obtain documentation needed for my ESA
Thank you for your kind words! Your satisfaction means a lot to us.
I'm still waiting on willows harness and her tags to get to me please and thank you other than that having these documents make me feel at ease taking her with me
We're glad you are enjoying our services, we look forward to a longer partnership with you.
I really need to take my Harley with me. I'm glad this will be his way in to hotels, restaurants etc. Thank you ESA!
Que felicidad, el proceso fue fácil y eficaz, sin embargo no he logrado adquirir el ID y chaleco, me podrían ayudar?
I am having to move unexpectedly and the only way to keep my dogs was to Get them registered as Emotional Support Animals. The process was very easy and cost effective.
We're glad you found the process easy and helpful! We hope you find our services beneficial too.
I was shopping at meijers in Greenville michigan. I was stopped by a team member name Dave he ask me what my disability was and if my pet was registered. I told him it is none of his business what my disability was and I showed him my card and Sassy's tag. He told me I needed to leave the store now and it is a 8,000 fine for me if I don't leave. He followed me all up and down each isle and aid he was calling the police on me. He followed me all the way to he exit door and on the phone with the police and watched me get into my car. That was uncalled for I talked to management the next day and they knew exactly who I was talking about.
We appreciate your positive rating on our website, thank you it is greatly appreciated.
This helps your pets emotionally, not having to be left behind
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
All good received on time with no issues
Thanks so much...
We're so glad to hear that! Thank you for making our company part of your ESA needs.
This is a very good program. This is my second year with this program many times, I was stopped at a store security and was asked to leave with my dog, but as soon as I show my ID card, I have no more problems so now and then I have to show my ID card and after that, I have no more problems. I really enjoy this program. I talk very highly about this program. Thank you.
I am always notified when things are coming up and I'd like the quickness that they serve us and the understanding that they have for us with our pets I speak very highly about the support team to a lot of people.
Very user friendly! The process was fast. Documents came quickly!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're glad you are enjoying our services, we look forward to a longer partnership with you.