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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I'm very pleased with the way you all handled this situation with my. Bella Ann
They were amazingly fast. We had just lost of our other family dogs and I just wasn't ready to let my dog be away from me cause she was feeling the missing link. So I gave it a shot expecting to be scammed, but that's where I was wrong. I felt like I had been missing out on the last 8 years seeing that I'm doing this with her at 8yrs old, but very glad I did. I received my kit within a few days. If you're wondering if you should do this, please do! You won't regret it.
Was very easy and i learned a lot and wish i could of done it sooner I love it and it's so nice to have her everywhere with me
My overall experience was absolutely amazing. The application was easy to understand and user friendly. It took minutes to complete. I would recommend Support Pets to any and everyone.
The complete process was quick and easy. The application was easy to fill out and self explanatory. I even had to contact customer service for a question and they responded the same day. The only thing I wish was included was a collar tag.
Your time is valuable to us, we're glad our application process didn't inconvenience you. Thank you for making our company part of your ESA journey.
It was very easy and makes me feel very hopeful that my days will be easier with Brian by my side every step of the way…No hassles just understanding and compassion.
The initial process is very simple. I just placed my order. So far my experience with support pets has been a good one...so far.
I must say this process was very simple. I was able to use my documents to move in a place with my pet. I am very happy! Would definitely recommend!
Easy and not complicated. All documents were explained.!
Quick and easy emotional support animal enrollment. Forced survey's a little annoying tho.
Easy and stress-free registration for loving pet parents is our goal. Thank you for trusting our company for your ESA needs!
Great I didn't won't the training corse maybe my fault in the order but at 177.00 for something I don't need owell
So far it's been a super easy process hopefully it's not too good to be true!
Update:
I got my docs. Literally what I needed! Nothing more, nothing less. I was like super hesitant. Thought I lost my money to a sus website. Luckily I was wrong! Definitely legit and I'm happy I got it (:
We're glad to hear the process has been smooth for you! Thank you for trusting our company for your ESA needs.
Everything went smooth. Super fast service excellent customer service
I had to make my cat an esa or get rid of him and my landlord excepted it so I'm happy
We're glad you weren't inconvenience by our process, and we hope you find our services beneficial too.
Firstly I'd like to say the experience was very fast and easy. Knowing that Support pets can help me give my animal and myself a happy life with us being together is everything to me and to my cat.
Very Satisfied. Resolved my issue with to my satisfaction.
Hello Michelle,
We're delighted to hear that you are satisfied with us. If you have any questions or need further assistance, please don't hesitate to reach out to us again.
Have a nice day.
What is the extra charge of 8.99, just wanted to renewal I have all the extra things
Super easy! But a few things you should know I never received the questionnaire to receive my ESA until I reached out to support and they told me that I never completed it when I have no login what so ever. Over all I definitely recommend! Just reach out to support and they will help you!
This was quick and easy. I am still waiting on the vest and things but other than that the process was easy and helped me out a lot for taking my dog wherever I go with no questions.
Good and user friendly. Thankful for the support and happpy
Hello Nicole,
Thank you so much for your kind words! We're thrilled to hear that you found our service user-friendly and supportive. If you have any questions or need further assistance, feel free to reach out to us anytime. We're here to help!
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're glad that you are satisfied with our services, thank you for your kindness and for trusting our company for your ESA needs.