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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Everything was very easy to understand and to read. The process was easy to go through just following the steps. At the end they give you the different packages to choose from. It wad very easy and and they made sure you that you understood everything.
If you are looking to register your emotionalsSupport animal, this is the easiest way to start the process. They are in continuous contact with you and make sure you receive your materials and documentation.
A fast and easy application process is what we aim to achieve for our valued customers, thank you for trusting our company for your ESA needs.
Support Pets was super quick and communicative about the process. Honestly it was easy and the certification is 100% legit. I was able to skip out on a $350 deposit and $20 a month for my sweet kitties. Thanks! :)
Great thank you, had some small issue but it was taken care of and i got my papers. Thank you!
It is our pleasure to assist, thank you for your continued business with us, and we look forward to a longer partnership with you.
Thanks to the ESA documents I can now be with my little dog everywhere I go, who has been a very important companion during my healing journey. The process to obtain the documents was simple and very effective.
Glad to hear you had a great experience with us! We look forward to a longer partnership with you.
Its been good, although I am still being refused rentals because of my cat.
Thank you for your feedback, please contact our Customer Service team for any questions that you may have. Thank you for trusting Support Pets for your ESA needs.
Excellent, now I don't have to choose between my pets and a home.wonderful now all of our pets can live with us,
This hard my anxiety off the chart but y'all made it a great experience. Thank you
That's wonderful to hear! We're so glad you had a great experience with us. Thank you for trusting our company for your ESA needs.
It was quick, fast, and very easy. And, we love all the extra items you can get. We also are grateful for the online training videos that are available. Thank you
Very good experience is so fast and easy to people has need help with his health
I am very appreciative for this service and ease of having this taken care of, as well as the proper documents it comes with.
Thank you!
We're incredibly glad to be of help! We look forward to a longer partnership with you.
The process was easy, I received my docs and vest in a timely manner. The customer service representative was very kind and informative.
We're glad our application process didn't inconvenience you, thank you for trusting our company for your ESA needs.
Quick turnaround for questions. Knowledgeable reps. Easy to follow instruction.
They were very helpful in helping me register our dog. They were also very responsive when I had questions..
We're thrilled you had an amazing experience with our customer service. Providing excellent service and support is our commitment, thank you for trusting our company with your ESA needs.
Ginger and I have used Support Pets for years now and we love them. It gives us peace of mind, knowing that we can be together, whether we travel or stay in a hotel. They made our life so much easier, and I thank them very much. Ginger goes everywhere with me.🐶
Thank you for being so loyal and continued doing business with us, we look forward to a longer partnership with you.
Everything they advertise and promise is done. If you have a issue, they fix it. I had a couple of issues and they followed through with my process to correct every problem I had. Since signing up through support pets I now take my pets everywhere with me and I have no issues at all. It has been wonderful and a huge relief not having to worry about the hassle of my dogs not being welcome. I could not be more happy with going with Support Pets!
We're so glad you had a great experience! Supporting you and your pet is our priority. Thank you for trusting our company for your ESA needs.
Everything went good last year but my second year which was in April went terr8bly wrong...u should have an easier way to renew...a returning customer...I was very confused and didn't know if I did it right or if it went thru so I d8dnt it again and got charged two different pr8ces and asked to be called to figure it out with a human and they refused to call so I still don't kn if I was charged tw8ce or got reimbursed for one of them
Have received all the extra stuff that i paid for and it's been over a month
Good,now I can take my dog anywhere we me I'm so happy about that thanks
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're glad that you have a great experience with our services, thank you for trusting our company for your ESA needs.