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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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My experience with Support Pets was fast and easy. Thank you.
Easy so far, it my experience isn't over yet.
I went online and filled out the paperwork. It was easy & fast to fill out. The entire thing was self explanatory. Results came in very fast. I printed out the forms at home. I was pleased with the entire process.
Your convenience matters to us, we're glad our application process didn't inconvenience you.
The process was very simple. I spent less time than I thought I would. Very quick response. Overall, a way better experience than I thought it would be!
We're glad you found it easy to use! We hope you find our services beneficial too.
Snow White really helps me when I'm upset or just having a bad day. I love that she can go with me where I go. It really helps with Snow White separation anxiety:
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
Found you online. Needed to have my pet become an emotional support pet due to increased anxiety and panic attacks. They processed my paperwork promptly to ensure my move went as smoothly as possible.
That's great to hear! We strive to make the process as smooth as possible for you.
All went well for me and my puppy! Glad I chose support pets. 🙏🏼
We're glad you found our service helpful on mobile! Thank you for trusting our company for your ESA needs.
Thank you for your kind words! We're glad you are satisfied with our services, thank you for trusting our company for your ESA needs.
Haven't been take my dog go anywhere cause I haven't had certified
We apologize for the delay. Please contact our Customer Service team at www.supportpets.com and chat with one of our Customer Service team for assistance.
It is great experience since that is very essential for me right now
We're glad of your great experience with our services, thank you for making our company part of your ESA journey.
Its very helpful but when it came to the payment screen it took multiple attempts over multiple hours.
Thank you for your feedback it is greatly appreciated.
It has been good in some places but other places still charge you a pet fee.
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
It was very easy to set up and buy, quiz was fun to do an not as tedious as I thought.
That's exactly what we aim to achieve for our valued customers, we hope you find our services beneficial too.
Easy to help me and my fur baby so we can stay together all the time.
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
Quick and efficient service, thank you for giving me the help I needed. Please continue to serve others the way called you to.
Thank you for your kind words! We look forward to a longer partnership with you.
Good wish everything and prices were all shown up front before purchase and require an additional purchase. I did get pretty fast turn around on requests but when it says 24hr customer support it's not instant so I felt that was deceiving. They did always resolve my issue in a timely manner.
Easy to do, I received package in a few weeks. Not computer no it all, so could figure it out. So glad all came in mail
My documents that a Doctor approved that I qualified for. Will be much needed and helpful when doing things outside of my house with my companion Dog Colby. Much appreciated 😌👍
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
Very fast and easy. Such a great company. Don't pass this up. Best thing we ever did!
Very easy procedure. I feel so much better for both my dog and myself knowing we can now take him with us when we go away.
This actually worked! I got my documents pretty quickly and were able to utilize them when I moved. I didn't have to pay the pet fees or pet rent. Thank you! I got the letter for both my dogs also!
Thank you for your kind words, it is greatly appreciated. We're glad you chose our company for your ESA needs.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Your satisfaction with our services keeps us moving forward, thank you for trusting Support Pets for your ESA needs.