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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Quick and easy process. I had no issues at all with my documents or the paperwork.
I got two of my pets certified as support animals thanks to Support Pets! It was super simple and the evaluation was easy to follow and to the point. Within just hours, I had my response!
We're glad you found the process convenient! We hope you find our services beneficial too.
Very helpful and very nice. Went on vacation with no problem
Your time is valuable to us that's why we aim to provide a fast and easy application process.
Very easy process and also quick turnaround with the paperwork
We're glad you weren't inconvenienced by our application process, and we hope you find our services beneficial too.
So far I am extremely happy with my purchase. I had no issues or pushbacks once I presented documentation to my leasing office.
Thank you for sharing your feedback with us! We're delighted to hear that you found our service awesome, and we want to assure you that Support Pets services are indeed legitimate. Providing a legitimate and reliable service is our top priority, and we're committed to meeting your needs and expectations.
It was ordered for my significant other. But they put my last name on it. Because I used my credit card to pay for it. It took them a week to fix it. We needed the document's asap. Support seem to take forever. Make sure you order ahead with plenty of time, just in case they screw up.
We apologize for any inconvenience this has caused you. To better assist you, one of our Customer Support Representatives will get back to you within 24 to 48 hours, for immediate concerns you may also contact us at www.supportpets.com or [email protected] thank you for your patience.
I got dumped by my therapist that wrote my original ESA letter that expired and needed a new one ASAP. I filled out a survey and received my letters within 24 hours. The contact info for the provider was on the documents in case my apartment complex wanted to reach out and verify. Their license number was also included which made me feel better about it being legit. I received 3 separate letters including a plane travel one!
We're so glad you found our service helpful! And we hope you find our services beneficial too.
Thank you so much don't know what i would do without this wonderful program I'm so happy that I don't have to leave my fur baby behind thank you so much and the security it prove for my begin thank you
Thank you for your kind words! We're glad you choose our company for your ESA needs!
My pups are my Emotional Support! Having ESA certificate has made renting with a pet so much easier and helps to eliminate the extra monthly cost to have my support system with me.
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
Submitting the questionnaire to a real physician and getting the certification quickly helped a lot, in my situation where I had to move expeditiously. She is a breed of dog that is on the "restricted" lists all of the time. Having the certification made that a non-issue.
Your convenience matters to us, we're glad you chose our company for your ESA needs.
Easy to navigate. Got my cat fees waived in my apartment high saved us money in the long run. Worth it.
We're glad you are enjoying our services, thank you for trusting Support Pets for your ESA needs.
Amazing services good quality I'm happy I choose this company
Thank you for your kind words! We look forward to a longer partnership with you.
My experience with Support Pets was fast and easy. Thank you.
Your satisfaction with our services keeps us moving forward, thank you for trusting Support Pets for your ESA needs.
Easy so far, it my experience isn't over yet.
I went online and filled out the paperwork. It was easy & fast to fill out. The entire thing was self explanatory. Results came in very fast. I printed out the forms at home. I was pleased with the entire process.
Your convenience matters to us, we're glad our application process didn't inconvenience you.
The process was very simple. I spent less time than I thought I would. Very quick response. Overall, a way better experience than I thought it would be!
We're glad you found it easy to use! We hope you find our services beneficial too.
Snow White really helps me when I'm upset or just having a bad day. I love that she can go with me where I go. It really helps with Snow White separation anxiety:
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
Found you online. Needed to have my pet become an emotional support pet due to increased anxiety and panic attacks. They processed my paperwork promptly to ensure my move went as smoothly as possible.
That's great to hear! We strive to make the process as smooth as possible for you.
All went well for me and my puppy! Glad I chose support pets. 🙏🏼
We're glad you found our service helpful on mobile! Thank you for trusting our company for your ESA needs.
Thank you for your kind words! We're glad you are satisfied with our services, thank you for trusting our company for your ESA needs.
Haven't been take my dog go anywhere cause I haven't had certified
We apologize for the delay. Please contact our Customer Service team at www.supportpets.com and chat with one of our Customer Service team for assistance.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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