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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I was thrilled with the service I received from support pets
It was professionally done and fast. I received all docs immediately. Thank you
Thanks so much for your support! We're glad to hear you think highly of us.
Easy process that allows me to take my babies without any trouble
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
Was an efficient process and did not take long to receive documentation.
Thank you for your kind words! We're here to make sure everything goes smoothly for you and your support pet.
Very glad for u guys fast n helpful service.got what i needed n have great stuff.thanks alot
Thank you for choosing Support Pets again! We're delighted to hear you had a positive experience.
It was very clear how they explained everything right up front
Thank you for your enthusiasm! We're glad to hear it's met your expectations! Thank you for trusting our company for your ESA needs.
This website was easy to use and a simple process to go through to get my dog certified.
Your convenience matters to us, we're glad you weren't inconvenienced by our application process. Thank you for making Support Pets part of your ESA journey.
It didn't take much from me to get the approval and receive the documents I needed. The process was quick and easy to follow, and whenever they had questions they promptly reached out so we could move on with no delays.
Thank you for sharing your experience with us! We're glad to hear you found the process straightforward.
I assume I had a part in the confusion. I was checking up on my paperwork and it may have seemed I had 2 dogs. 1 female chihuahua mix 14lbs
Name Moxie
1 female chihuahua mix 17lbs Name: Moxie
All my documents are written for 2 dogs instead of one.
Should be: 1 ( one) chihuahua mix female 17lbs
Name: Moxie
Thank you for the positive rating on our website, please do not hesitate to contact our Customer Service team for any assistance you need.
I was glad to get my documents saying that Cleo was an emotional support animal.
It is our pleasure, thank you for making our company part of your ESA journey.
The process to complete the application was clear and easy to complete.
We're glad you're enjoying our product! Thank you for trusting our company for your ESA needs.
It was quick, easy and professional I couldn't have been more surprised and happy about the results.
We're glad you have a great experience with our services, and we look forward to a longer partnership with you.
Very good I am happy to have the documents for me and my pet the best of the best
Thank you for the positive rating on our website, please do not hesitate to contact our Customer Service team for any assistance you need.
As a recent widow having to find affordable housing I was shocked to find out that not only is there a non-refundable deposit but an additional monthly fee! For an older indoor cat that loved my husband and now is all I have to hug. The paperwork I received avoided all that. The cost is well worth it.
Thank you for the positive rating on our website, we're glad you chose our company for your ESA needs.
Easy sign up. Great Customer Service.
Great Comfort to be Able to take My Dog with me
Easy and stress-free registration for loving pet parents is our goal.
Took a long while but I've received the documents but I got it at least
Thank you for your feedback it is greatly appreciated, and we apologize for the inconvenience it caused you. Please do not hesitate to contact our Customer Service team for any assistance that you may need.
It was my first using this website. I loved it so much it was worth the money I spent. It came in handy, thank you!
Thank you for your kind words! We look forward to a longer partnership with you.
Quick and easy process. I had no issues at all with my documents or the paperwork.
Thank you for your kindness! Your satisfaction means a lot to us.
I got two of my pets certified as support animals thanks to Support Pets! It was super simple and the evaluation was easy to follow and to the point. Within just hours, I had my response!
We're glad you found the process convenient! We hope you find our services beneficial too.
Very helpful and very nice. Went on vacation with no problem
Your time is valuable to us that's why we aim to provide a fast and easy application process.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your kind words an for trusting Support Pets for your ESA needs.