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Support Pets

4.7

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From the business

Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.


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Support Pets Reviews Summary

The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.

This summary is generated by AI, based on text from customer reviews

service
3,511
quality
1,493
This company responds to reviews on average within 0 days

Instant Feedback

57,217 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Súper profesionales
July 11, 2024

Súper rápido agradable profesional, me gustó su servicio

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
over a year old

¡Gracias por sus amables palabras! Estamos aquí para ayudarte y apoyarte a ti y a tu amigo peludo en cada paso del camino.

Virginia
1 review
0 helpful votes
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Renewal
July 11, 2024

The renewal took longer than expected, but the experience was fine.

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you for staying with us, your loyalty means a lot to us.

Michigan
1 review
0 helpful votes
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Great
July 11, 2024

Very fast service, thank you for immediate acceptance and shipping of documents.

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Your time is valuable to us, we're glad you are satisfied with our services.

Connecticut
1 review
0 helpful votes
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My experience was a learning experience.I've never done anything like this before but this has helped me with my everyday life.

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
over a year old

That's wonderful to hear! Pets have such an incredible way of positively impacting our lives.

Georgia
1 review
0 helpful votes
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One thing I would change
July 11, 2024

The only thing I think would be better would be a card to carry with you instead of having to carry bulky bakeries

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Your positive rating is greatly appreciated, thank you for making our company part of your ESA needs.

Florida
1 review
0 helpful votes
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Easy to use
July 11, 2024

Very helpful. The process was easy and quick and we got our dog registered. We are continuing his training to make him a PTSD SERVICE animal.

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
over a year old

We're glad our application process didn't inconvenience you, thank you for making our company part of your ESA journey.

Florida
1 review
0 helpful votes
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Great and fast to be approved
July 11, 2024

This was such a great and fast process for approval and no run around needed

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
over a year old

We're glad to hear you had a positive experience! Your satisfaction fuels our mission to support pets and their owners. Thanks for sharing your feedback!

Tennessee
1 review
0 helpful votes
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I love it
July 11, 2024

I'm so happy to use this bc I really have bad Anxiety and i hate that I have to leave my pets at home

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you for your kind words! We look forward to a longer partnership with you.

Virginia
2 reviews
0 helpful votes
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Quick and Easy Process
July 11, 2024

I was able to complete the process utilizing my phone, which was quick and easy.

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
over a year old

That's wonderful to hear! We strive to make the process as smooth and straightforward as possible for you.

Georgia
1 review
0 helpful votes
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Top Notch
July 11, 2024

I couldn't be happier with the professional service, quality, and promptness of my Service. I am now able to bring my Service dog everywhere with me. This has helped me tremendously!

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Thanks so much for the compliment! We're glad you think so highly of us!

Florida
1 review
0 helpful votes
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Make sure your service animal has all prerequisite to be a PSD animal. This next step takes work.

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Ensuring you can live without the anxiety of losing your support animal is what drives us every day. Thank you for trusting our company for your ESA needs!

New York
1 review
0 helpful votes
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Awesome
July 11, 2024

Was great easy and fast thank you so much my travel was easy with Barry no problems thank you again

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Thanks so much! Glad you think so! We're glad you chose our company for your ESA needs.

Florida
1 review
0 helpful votes
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Received quickly!
July 11, 2024

The process was so easy! And so fast me and my boyfriend both worked with support pets and it was great, highly recommended

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Great to hear you got it quickly! We hope you find our services beneficial.

Florida
1 review
0 helpful votes
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It is perfect.
July 11, 2024

Happy with the doggie vest. It is a good solution to permit my dog in the building complex.
Thank you!

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you for your kind words! We're glad you chose our company for your ESA needs.

North Carolina
2 reviews
0 helpful votes
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Quick response
July 11, 2024

I was having trouble receiving my ESA documents. I contact support through email and within a few hours the documents were uploaded to my email.

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you for your feedback! We greatly appreciate your positive comments about our response time. Our team is dedicated to providing prompt and efficient assistance to our customers.

Tennessee
1 review
0 helpful votes
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Great Service
July 11, 2024

I was looking to relocate to a new location with my dogs and this was the perfect place for me to get all the documents that I needed. There was a few bumps in the road to begin with, but we got it all figured out. Thank you Support Pets.

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
over a year old

We're glad you have a great experience with our services, thank you for trusting Support Pets for your ESA needs.

Pennsylvania
1 review
0 helpful votes
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My cat calms me down and I was moving from a family home into an apartment. Enrolling my cat as an ESA saved me from paying a non refundable fee, a monthly fee and also insured there's nothing they can do to take my precious girl away from me. She helps me so much, if I drop something she stays by it until I pick it up. If I am stressed or crying she immediately comes to me and sits on my lap. I am so grateful for support pets!

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you for your kindness! We look forward to a longer partnership with you.

Florida
1 review
0 helpful votes
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So fast!
July 11, 2024

So quick and easy to do especially last minute! Would definitely recommend

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Your time is valuable to us that's why we make our application process fast and easy for our valued customers.

Georgia
1 review
0 helpful votes
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When ever I had any questions that I needed answered right away they were super quick to respond.

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you for your kindness and for trusting Support Pets for your ESA needs.

Massachusetts
1 review
0 helpful votes
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Understanding. Helpful.
July 11, 2024

Replied ro my questions and needs. Replied to my questions and needs.Replied ro my questions and request. Replied to my replacement and needs. Replied to my call and email.

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
over a year old

We genuinely care about the well-being of both pets and their owners, and we're glad to hear that you found our service helpful, thank you for trusting our company for your ESA needs.