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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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It helped me alot. My cats are my support animal all the way. They really help me all day every day. I really don't know what I would do without support pets.
Experience was good! I think offering more details on the site would be helpful regarding FAQ. Going to speak someone on the chat is good but sometimes time is limited for the customer ( life and stuff).
Your time is valuable to us, we're glad you weren't inconvenienced by our application process. Thank you for trusting our company for your ESA needs.
The changes I requested took longer then expected and is no way to communicate by phone which I do not like.
Thank you for your feedback, please do not hesitate to contact our Customer Service team for assistance.
Process was easy and the timely responses from the customer support team was incredible! 10/10 recommend this service!
An easy application process is what we aim to achieve for our valued customers, thank you for trusting Support Pets for your ESA needs.
Thank you so much! We're glad you have a wonderful experience with our services.
Fast experience getting my dogs registered! The process was easy start to finish just a few questions and once completed my papers got sent to my email within the hour of applying
That's exactly what we aim to achieve for our valued customers, thank you for trusting Support Pets for your ESA needs.
An ESA can only be in a living situation and I know this but support pets made it sound so much more than that so I was hoping there was more in different states. They also said that your dog can get on a plane for free, nope. Also for my college they didn't even need my documents they said I could take her as long as they agreed I needed her. But despite all this it was really easy to do and get the documents, I haven't needed anything else or them so I can't say if they actually work or help to get into an apartment or anything. So for my experience it was a waste of money I could have used towards college
Please contact our Customer Service team at www.supportpets.com and chat with one of our Customer Service team for assistance.
Great and fast service, highly recommend. Very self explanatory to use the site and documentation is professional and realistic to how I feel about having my dog by my side all the time.
It is our pleasure to assist, we look forward to a longer partnership with you.
Process was very easy and the site is user friendly. The documents arrived in a timely manner
We're glad you had a great experience with us! Thank you for trusting our company for your ESA needs.
It went a lot better than I expected. Very fast and sufficient, with no problems at all. The only problem I had was getting her on the plane. I had to go out of state and that did not comply. She was not excepted as a support animal unless she had schooling.
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
It's not hard to sign up at all. I'm glad I get to take my dogs about any where now an helps me on rent
We're glad of your amazing experience with our services, thank you for trusting our company for your ESA needs.
Everything they offer you receive along with further training for your dog. You will receive a card to carry in your wallet along with a certificate and letter in a timely manner. So much to choose from
We appreciate your recommendation, thank you for making our company part of your ESA journey.
No me funciona porque no puedo tener al perro en todos los lugares
Please contact our Customer Service team at www.supportpets.com and chat with one of our Customer Service team for assistance.
Thank you for your feedback, it is our pleasure to assist.
Thank you for your kind words! We look forward to a longer partnership with you.
Easy to work with and explained everything they offer much more
Thank you for your kindness, we're glad you chose our company for your ESA needs.
It took very little of my time to get my pet approved. It is so nice to be able to have my pet with me any where I go.
That's wonderful to hear! We're glad you found the process straightforward. Thank you for trusting our company for your ESA needs.
I am so thankful for your company and what you do. My dogs were both ESA certified and when the pet screening company needed validation and an additional document you delivered.
It is our pleasure to assist, thank you for making Support Pets part of your ESA journey.
They were very friendly and knowledgeable. Very quick on getting my documents. I would highly recommend them.
Thank you for your kindness! We're glad you chose our company for your ESA needs.
Great service! Used twice. No issues. Quick responses. Have recommended to many happy customers.
We're glad to hear you had a positive experience! Your satisfaction fuels our mission to support pets and their owners. Thanks for sharing your feedback!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're glad you have amazing experience with our services, thank you for trusting our company for your ESA needs.