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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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He helps me with so much and where im moving doesn't accept pets unless they're certified. Im so thankful to have run across this company. My only complaint is you have to renew yearly. There should be a 3 and 5 year option. Otherwise its been great so far.
Thank you so much, Kelly, for sharing your wonderful experience and trusting us to support you and your ESA on this important journey. We appreciate your thoughtful suggestion about longer renewal options and are actively exploring ways to make the process even more convenient. We're truly grateful to have you as part of our community!
I have used this service for the past two years and never had any issues.
THANK you so much for sharing your experience, Taylor! We're thrilled to hear you've relied on us for two years without any issues, and we truly appreciate your continued trust and support. Looking forward to keeping your furry friend happy and healthy for years to come!
I had a very easy and amazing experience. I used this for an apartment complex and I had no issues with them whatsoever.
Thank you, Lexi, for sharing your experience. We're glad everything went smoothly and truly appreciate you choosing us for this important step. We’re here to support you anytime you need!
Thank you so much, Aqil, for highlighting our quick turnaround time! We're delighted to hear the approval letter reached you promptly and appreciate your trust in us. Your satisfaction means a lot.
The registration and acceptance process was easy and instructions very clear to follow. Thank you for allowing me the opportunity to have my best friend by my side, it helps in more ways than you know.
Sandra, thank you so much for sharing your heartwarming experience! We’re truly grateful to support the bond between you and your best friend and appreciate your kind words more than you know.
Going through the process was super easy. I am so satisfied that I'm able to take Kevin wherever I need to.
Thank you, Brenda, for sharing your positive experience. We're glad the process was easy and that you feel confident taking Kevin wherever you go. We appreciate your support and look forward to continuing to assist you both in the future!
Son muy rápidos y antentos, la verdad era muy importante tener a mi cachorra como apoyo emocional y me llegó a tiempo sin ningún problema
I used this service because I have a dog over 50lbs that is my emotional support dog. My HOA does not want anyone to own a dog over 20 lbs even though I own the property. With these documents from support pets I am able to keep my dog.
Thank you so much for sharing how our service helped you with your important pet situation; we’re truly grateful for your trust and kind words. It means a lot to us to support special bonds like yours with your dog, and we’re always here if you need anything else. Wishing you many happy moments together!
Very easy to fill out & answer question very informative after approval easy to print ( if you had ink lol)
Thank you so much, Diane! We're glad you found the process straightforward and the information helpful. Hope you had plenty of ink for that print — looking forward to helping you again soon!
This was experience was fast and easy process. Wish I would have done it sooner.
Thank you so much, Andrea! We're thrilled to hear the process was quick and easy for you –delighted that you’re all set confidently moving forward. Leading happy moments like this for both pets and pet parents is what drives us every day!
La experiencia fue rápida, excelente muy recomendada..
Thank you for your kind words and recommendation, Adriana. We’re glad the experience was efficient and met your expectations. We’ll continue striving to provide top care and service every visit.
Very easy, and very helpful I would recommend them to anyone.
Thank you so much for your support and recommendation, Makayla!
Enjoy every minute with your ESA
Thanks for trusting and choosing us
Registerring my pet was extremely easy and i did not experience any stress with registration. EVerything was quick and easy.
Hi there! We’re so glad to hear the process was quick, easy, and stress-free for you! That's what we aim for.
Count on us
Quick and easy. Have been able to take my baby with me wherever I need to
Thank you, Babette, for sharing your positive experience. We're delighted that our quicker process allows you to bring your baby with you easily. We appreciate your kind feedback and look forward to continuing to serve you.
This is the second year. I've used these guys and it's great. They are quick and get everything you need. I recommend them highly.
Hi Danny, thank you so much for your continued trust and kind words! We're glad to hear our quick service meets your needs, and we're always here to make sure every visit or order goes smoothly moving forward. Looking forward to helping you and your ESA again soon!
I really appreciate the ease of this website and how easy it was to make my puppy an ESA and PSA! She helps me everyday and deserves to come everywhere with me.
Thank you so much for sharing your experience, Lauren! We're delighted to hear the process was easy and that your puppy is a wonderful support for you every day. It’s our pleasure to help make these connections seamless and meaningful.
It means so much that I have emotional support paperwork I really did need that it has been a big help. I'm waiting on Buddy's vest...
Antonio, it’s truly touching to hear how much the support has meant to you and Buddy. We’re grateful to be a part of your journey and are here for anytime you need help with Buddy’s vest or anything else moving forward.
The whole process went well I hope that my dog will be easy to come around where ever I move
Thank you so much for your kind words, Alex! We're thrilled the experience went smoothly and hope your dog adapts easily wherever your moves take you. Please don’t hesitate to reach out anytime you need support—we’re here for the journey.
Had to renew both my dogs documents and it only took just a few hours and received them through my email address. Glad I use support pets for all my dogs & I needs.
Stacy, hearing that your renewal went smoothly and quickly made our day! We're grateful you trust us to care for your dogs and all their needs—looking forward to being here for you both anytime. Thanks so much for sharing your experience!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ivonne,
Pricing depends on the type of ESA letter selected. If you have questions about your order, please reach out to [email protected]
or use live chat at www.supportpets.com
so our team can assist you directly.