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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Was an easy process!
Love that my babies are my support babies now!
I found it to be easy and fast to get these documents. The questions were good
Hello Christina,
We're so happy you had a great experience! Reach out anytime, and have a great day!
Hello Joan,
We’re sorry for any inconvenience. Please check your private messages for detailed steps on how we can resolve this issue.
I've been taking my dog almost everywhere, that keeps me comfortable
Hello Joan,
We appreciate your support! Support Pets is here whenever you need us. Have a fantastic day!
Was skeptical of this but here I am with my girl covered thank you
Hi Lori,
Thanks for the positive review! If you have any questions or need help, Support Pets is here for you. Have a wonderful day!
Excellent Customer service, fast approval. I would like to have physical copies of my documents as well and if possible. I would feel more complete satisfaction if I could touch my ESA PAPERS.
Hello Karen, thanks for your feedback.
You can print the documents yourself. However, if you're unable to do so, we offer printing as an additional service.
We've sent you a private message with details.
Good experience overall do not have anything to complain about
Hello Melissa,
We're glad you had a positive experience! Support Pets is here to help whenever you need us. Enjoy your day!
Definitely upset and stressed bad service this time. Very uncomfortable with the process and worries of what happened to my order!
Hi Tawyna,
Thank you for letting us know. We’ve sent a private message with details on how to address the issue.
I was nervous at first. But everything was great the assignment I had to take went smoothly. I'm happier now the I have my Raina by my side
Hello Rickia,
Thanks for your support! We're always here if you have any questions. Have a wonderful day!
Hi Greg,
We're so pleased you're happy with our service! Support Pets is here whenever you need us. Have a great day!
Obtaining my ESA for my pet was quick and easy. The process didn't take more than 10 minutes. I did find all the emails afterward for upgrades and special packages a little annoying, but besides that it was great!
Hello Teresa,
Thank you for choosing Support Pets! We're here to assist you anytime. Enjoy your day!
It was done in a timely manner. I thank you for being understanding and support.
Hello Krystal,
We appreciate your positive feedback! Support Pets is always here to help. Have a fantastic day!
Everything was easy to do online, delivered quickly, and an overall great experience.
Hi Ashley,
Thanks for the kind words! Support Pets is here whenever you need us. Have a wonderful day!
It was very easy and I received my documents in a timely fashion.
Hello Deborah,
Thank you for your support! We're here for you anytime. Have a fantastic day!
I am very thankful for this website, it makes taking my dog with me so much easier
Hello Victoria,
We're so happy to hear you're satisfied! Support Pets is here whenever you need us. Have a great day!
Quick and easy! I am thrilled to be able to take my dogs just about anywhere with me!
Hello Marissa,
Thanks so much for choosing Support Pets! We're here to assist you anytime. Have a wonderful day!
Simple and easy to do. It took me about 10 minutes to complete the questionnaire.
Hi Yzkra,
We appreciate your kind words! Support Pets is always here to help. Have a great day!
Really came in handy! A quick and easy process! Thank you!
Hello Makayla,
Your feedback is much appreciated! Support Pets is here whenever you need us. Enjoy your day!
Hola Rachel,
¡Gracias por tu apoyo! Estamos aquà si tienes alguna pregunta. ¡Que tengas un dÃa fantástico!
I received my certification within the 48 hour window. Very efficient and clear on how I could use the ESA.
Hello Britney,
We appreciate your feedback! Support Pets is here whenever you need us. Have a great day!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Sofia,
We're thrilled to hear you're satisfied! Support Pets is always here to help. Have a great day!