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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I am very thankful for this website, it makes taking my dog with me so much easier
Quick and easy! I am thrilled to be able to take my dogs just about anywhere with me!
Hello Marissa,
Thanks so much for choosing Support Pets! We're here to assist you anytime. Have a wonderful day!
Simple and easy to do. It took me about 10 minutes to complete the questionnaire.
Hi Yzkra,
We appreciate your kind words! Support Pets is always here to help. Have a great day!
Really came in handy! A quick and easy process! Thank you!
Hello Makayla,
Your feedback is much appreciated! Support Pets is here whenever you need us. Enjoy your day!
Hola Rachel,
¡Gracias por tu apoyo! Estamos aquí si tienes alguna pregunta. ¡Que tengas un día fantástico!
I received my certification within the 48 hour window. Very efficient and clear on how I could use the ESA.
Hello Britney,
We appreciate your feedback! Support Pets is here whenever you need us. Have a great day!
Three detailed letters were provided by your doctor that covered housing, air travel and all public places. Very good quality vest
Hello Christel,
Thank you for choosing Support Pets! We're here to help anytime. Have a great day!
The whole experience was great. Now I need to find out how to get the vest for my 2 dogs to wear.
Hello Debbie,
Thanks for your kind feedback! Support Pets is here for any questions you may have. We've sent you a private message regarding the vests.
Have a nice day.
Muchas gracias, excelente atención, es muy fácil aplicar…
Hola Atrix,
¡Estamos muy contentos de que hayas tenido una gran experiencia! Support Pets está aquí para ti siempre que nos necesites. ¡Que tengas un maravilloso día!
So helpful with this process! I was so glad to get my pup registered with ease as i was not expecting it to be that easy! It was also much cheaper than i thought as well tbh!
Hello Jessica,
Thanks for your wonderful feedback! Support Pets is here whenever you need us. Have a great day!
Very easy to follow and understand. I would definitely recommend support pets to friends and family
Hello Emily,
We’re so glad you’re happy with our service! Support Pets is always here for you. Enjoy your day!
Quick responses to questions. Emailed with a person who actually responded
Hello Carrie,
Thank you for your support! Reach out to Support Pets anytime. Have a fantastic day!
Now I feel safe and calm wherever I go with my pet. I'm very satisfied with support pets! Thanks a lot
Hi Ginger,
Your kind words mean a lot! Support Pets is here for you whenever you need us. Have a great day!
Hi David,
We appreciate your feedback! Support Pets is here to help anytime. Have a wonderful day!
I was able to quickly get the paperwork I needed to have my Trixie live in my building
Hi Charlotte,
Thanks for choosing Support Pets! We’re here if you need anything. Have a fantastic day!
It was great but I have not received my vest yet that I paid for I hope I receive it soon I would really appreciate it.
Hello Patsy,
Thank you for your kind words! We're glad Support Pets could help. As for your vest it should come in time.
If you have any questions, feel free to reach out anytime. Have a great day!
I have had nothing but good things with ESA.I have had ESA for over a year and never had a problem with anything my papers have been right on time.
Hello Jurhea,
Thanks for the positive review! If you need anything else, Support Pets is just a message away. Have a fantastic day!
Muy agredecida por su ayuda. Fueron muy rápidos y eficientes
Hola Melany,
¡Gracias por tus comentarios tan positivos! Support Pets está aquí para ti en cualquier momento. ¡Que tengas un día encantador!
Too many emails. I have other things to do besides sit at the computer. However, all notices hav been cordial and with quick responce.
Hi Rita,
We appreciate your kind words! If you have any questions, Support Pets is just a message away.
We've sent you a private message with further details on the emails.
Wishing you a great day!
Expensive a little because the prices changed and made me mad
Hello Harmony,
We value your input and are sorry for any issue. Please review the private message we’ve sent for instructions on resolution.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Victoria,
We're so happy to hear you're satisfied! Support Pets is here whenever you need us. Have a great day!