On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
SuperJeweler Reviews Summary
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
My first time buying from you I was very satisfied
I put my earrings on layaway and made the monthly payments. I received my jewelry and I very pleased with how this this went. Thank you.
It came quickly and is beautiful. Was just alittle disappointed there was no polishing cloth and did not come in the expected box.
N ice earrings, this company always comes through with excellent quality products at great prices.
Super easy to order beautiful jewelry. Great service and fast delivery
Stunning necklace, with a perfect size diamond for wearing around your neck! The diamond is beautiful and of a high quality. Very happy!
This is my 2nd time that I purchased form super jeweler and they never disappoint me. Will purchase more in the future
AWESOME Prices... Looking fwd to receiving our order!
Ordering was Very Easy
Shipping was fast
Everything went Smoothly- No Issues or delays
I had to contact them many times to get the shipping status of my items and they still didn't give me enough Information on when my items were going to arrive.
Beautiful, well protected in shipping. Very delicate necklace. Beautiful stone.
1/2 carat pendant had a very marginal chain, but the price was right. I was disappointed that there was no diamond documentation paperwork, like the little card they usually send.
SuperJeweler has some of the best prices on lab grown diamonds that I've seen. These stones are conflict free and sparkle just as brightly as natural diamonds.
(REPEAT FROM ABOVE :) I TRIED to get into the "weeds" of diamonds--and soon realized the futility in my effort. My REAL concerns were: 1) is it a fair price; 2) is it a real diamond; 3) does it sparkle; 4) is it pretty, and 5) will it make a little girl happy? 1,3, & 4 have been confirmed. I have to get a "diamond tester" for #2, and I have to wait until FEBRUARY to verify number 5. If SHE squeals--and then gives me a kiss--it will all be worth it. And no doubt SHE will send be back for MORE!:-) Thank-you Super Jeweler! I think the best part (for me) was the trick little light!:-)
I am always amazed at the ease of use of your shopping cart and the fantastic deals I get
I am in love with every single piece of my jewelry from SuperJeweler. I even have given gifts and everyone loves them! This is my new jewelry company because I love that I can purchase quality jewels and metals at affordable prices.
I ordered a tiny pair of diamond solitaire earrings. I plan to mount one of the diamonds on a bronze pendant I already have. The earring will work perfectly for my needs.
No issues with ordering and placing order. Discount code worked as described.
Ordered diamond earrings for our daughters 30th birthday. Earrings are beautiful and just the right size, all at over 85% less than retail!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members