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Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
SuperJeweler Reviews Summary
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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I ordered a pair of earrings that I never received. Contacted customer service. They shipped me another pair ASAP. I LOVE THEM! THANK YOU.
Always great delivery is great customer service is great and always happy with products
The initial was great, thick gold nice size it was perfect
The only reason I'm giving four stars is the free chain that came with. It was so cheap and almost to Orange color.
No problems noted. Necklace is pretty, arrived quickly and will make a great gift
Sometimes difficult to order product.
Great customer service and very timely on delivery and selection. Very pleased and so was my wife for her birthday!
Pendant is excellent quality and I so grateful to find one that was Sterling silver since my wife has a skin sensitivity to all other precious metals. I just wish I had gotten an email that it was shipped rather than having to call customer service. Overall, great experience and will definitely buy from this site again!
I wish the backs where screw on for added security, but other than that I am pleased. Excellent price and great quality.
A nice set for my 1 year old grand daughter! I hope she doesn't lose them
I recieved my ring but not my earrings.They were paid off at the same time. When I received only my ring, I communicated with your company. They found the order but I still haven't recieved my earrings.
Fantastic! Not a glitch from order to delivery. So very easy.
Very beautiful necklace and diamond with diamond ear studs. Only issue is the chain was a 16" instead of the 18" as advertised.
Accurate, correct and fast. They sent the package very quickly. Correct product description. Easy tracking of the shipment itself.
My first time buying from you I was very satisfied
I put my earrings on layaway and made the monthly payments. I received my jewelry and I very pleased with how this this went. Thank you.
It came quickly and is beautiful. Was just alittle disappointed there was no polishing cloth and did not come in the expected box.
N ice earrings, this company always comes through with excellent quality products at great prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members