Sundae Muse
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Sundae Muse Reviews Summary
Sundae Muse has a rating of 3.5 stars from 497 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sundae Muse most frequently mention customer service, great quality and fast delivery. Sundae Muse ranks 1979th among Women's Clothing sites.
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Some days, you look at a dress online and go... it's super cute but in person, who knows? You look at the return policy and you order WAY ahead of the event incase you need to find another one. This dress was all that for me. But when it arrived it's was AMAZING! Perfect fit, perfect style for the theme and the colour was a perfect natural linen looking colour. My only suggestion - can we have it in a natural white colour?
The shipping was prompt, and i feel absolutely magical in the dress!
Hi Katherine,
Thanks for the amazing review! We are happy you found us on Instagram. We are even more ecstatic that you received your order on time and glad to hear that you loved your dress.
Thanks so much x
I expected high quality from this brand as it is expensive. The dresses came with different labels, so I'm guessing they're bought from somewhere cheap and resold. The materials were all just average, pretty little thing type dresses. Wouldn't recommend for the price
Found the perfect dress for my formal! Fit me to a tee!
Hi Charlotte,
Thank you for the awesome review. We are glad to hear that you were able to find the dress you were looking for in your size and that you found the perfect dress for your formal.
Lots of love x
Found the perfect dress for my formal!
I love this boutique even though i just stumbled upon it. Everything on the site was very cohesive in style which i love cause you don't have to sift through various styles to find one thing you like!
Hi Abigail,
Thank you for the amazing review. We are glad to hear that you love our styles, our website was easy to use and that you loved the colours we have in stock.
Lots of love x
I love this boutique even though i just stumbled upon it. Everything on the site was very cohesive in style which i love cause you don't have to sift through various styles to find one thing you like!
Hi Halia,
Thank you for your awesome review. We’re glad that you love the dress you ordered and that it arrived quickly.
Thanks so much x
I just wished I would have known that I had to pay for transportation and custom fees before paying for the dress
Hi Lili,
Thanks for your review. We're glad that you like the style of our dresses. Unfortunately, the Canadian government charges duties and taxes to receive items from overseas. This is beyond our control and we do state on our website that all customs duties and taxes are the responsibility of the customer https://sundaemuse.com/pages/delivery. We appreciate your feedback as we are always looking for ways to improve.
Thanks so much x
Hi Paola,
Thank you for your amazing review. We're glad that you love your order and that you are 100% satisfied with your experience with us.
Thanks so much x
Hi Kayla,
Thanks so much for your fantastic review. We are happy to hear that your order was delivered quickly and that you loved the clothes you ordered. We are also happy to hear that the customer service team was helpful.
Lots of love x
The pieces I got are true to the photos and are so fun and colorful. I cant wait to wear these all summer.
Hi Leah,
Thanks for the amazing review. We are so happy to hear that you got exactly what you ordered and that you love the colours.
Lots of love x
Received my order really quickly - even though I'm in the UK and the dress is from Australia! Really happy with the fit and quality. I've not seen a dress like this with the ruching between the bust before and it is really flattering.
Hi Jessica,
Thank you for leaving an excellent review. We're glad to know that you love the fit and quality of the items you ordered and that your order arrived quickly.
Thanks so much x
So many cute things for good prices! I ordered the christy dress and the qualify was good, it looked just like the picture on the website! I am usually a 6 so that's what I ordered and it fit perfectly!
Hi Diana,
Thank you for your excellent review. We’re glad you found us on Tiktok and that you are happy with the quality and that the items you ordered fit perfectly!
Lots of love x
Fast delivery and quality products. Very satisfied with this company
Hi Louise,
Thank you for your amazing review. We're glad that you love the quality of our clothing and you had a wonderful shopping experience with us.
Thanks so much x
LOVE this style. So flattering, true to size - wonderful experience
Hi Madelyn,
Thank you for your amazing review. We're glad that you love the romper you ordered and you had a wonderful shopping experience with us.
Thanks so much x
Excellent customer service by Jonah! I accidentally purchased a dress in the wrong size. When I realised, I sent a message on the online chat. I was responded to promptly and the issue was rectified with no dramas! Very happy with the friendly and efficient customer service :)
Hi Stephanie,
Thank you for your excellent review! We're happy that our customer service team was able to help you with your order.
Thanks so much x
Shipping costs $10 which was about 1/4 of what I bought. Should provide customers with a cheaper option.
Hi Alice,
Thank you for your feedback and we’re glad you had a positive experience! We are sorry that you were disappointed with the shipping costs. We ship all orders within Australia via Australia Post Express so they can be delivered as quickly as possible. We appreciate your feedback as we are always looking for ways to improve.
Thanks so much x
Everything I got fit me absolutely perfectly and the dresses were all beautiful on - couldn't be happier and will definitely purchase again :)
Hi Lily,
Thanks so much for this fantastic review! We are so happy to hear that your dresses fit perfectly and they all looked beautiful on you. We are very happy you love our clothes and that you will visit our store again.
Lots of love x
The tops are nice but not worth the money i paid for them, thw quality and finish was not as good as i was expecting seeing how much i paid
Hi Nicole,
Thanks for taking the time to leave a review. We pride ourselves on the quality and fit of our clothes and believe we are selling affordable designer fashion at a fair price. We value your feedback and will take it onboard.
Thanks so much x
Amazing customer service, replied straight away to all emails to help with a small problem. Can't wait to receive my dresses!
Hi Isabelle,
Thank you for the excellent review. We're glad that our customer service team was able to help you.
Thanks so much x
From the business
Online fashion store based in Australia!
We ship worldwide. Follow us on Instagram@sundaemuse
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Gemma,
Thanks for the awesome review! We are super happy that your dress was perfect for you. We are looking to expand the colour variants in the future, you can always keep an eye on our email updates for new releases.
Thanks so much x