Sundae Muse
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Sundae Muse Reviews Summary
Sundae Muse has a rating of 3.5 stars from 497 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sundae Muse most frequently mention customer service, great quality and fast delivery. Sundae Muse ranks 1979th among Women's Clothing sites.
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Great experience with Sundae Muse, upgraded my summer clothes. Arrived quick and doing some returns of the ones that didn't fit perfectly was easy!
This is the first time I share the experience with this service. It's a shame I haven't done it before. They offer a great choice of dresses and a qualified manager always helps to do the perfect choice for you. I have no regrets about being one of their customers.
Hi Alice,
Thanks for leaving an excellent review. We're glad that you love our dresses and our customer service team was able to help you. We're happy that you're one of our customers.
Thanks so much x
A lot more sheer than depicted in the photos. Will definitely need special undergarments to help
Hi Jules,
Thank you for your feedback. We're glad that you find our clothes pretty. We try our best to depict items as accurately as possible in the photos and descriptions. However, we cannot guarantee that everything will be completely accurate due to individual computer screens but we appreciate your feedback as we are always looking for ways to improve.
Thanks so much x
My daughter loves the dress, it fits perfectly. I was pleasantly surprised at how quickly the dress was shipped and delivered. Highly recommend!
Hi Megan,
Thank you for your amazing review. We're happy that your order was shipped and delivered quickly and it's a perfect fit for your daughter.
Thanks so much x
I was very happy with my shopping and shipping experience.
Hi Nicole,
Thanks for your amazing review. We're glad that you like our quick shipping and you had a great shopping experience with us.
Thanks so much x
The dresses online look so pretty! I ordered a dress for my boyfriends upcoming birthday and i am super excited to dress up and look pretty in my new Holly dress!
Hi Isabella,
Thanks for your awesome review! We are happy that you found the perfect dress for your boyfriend’s birthday on our website.
Lots of love x
The dresses online look so pretty! I ordered a dress for my boyfriends upcoming birthday and i am super excited to dress up and look pretty in my new Holly dress!
I always had great experience especially with customer service. They are very responsive.
The quality of the clothes are really good. I'm very satisfied with my shopping experience!
Hi Sharghi,
Thank you for your great review! We are happy to hear that you had a great experience with our customer service team and you love the quality of our dresses.
Thanks so much x
Love this store, always reliable and consistent sizing
Hi Ailing,
Thanks for your amazing review and we're glad that you like our dresses.
Lots of love x
Cute dress. But I live in the Netherlands and I needed to pay extra because it needed to be controlled by the douane. And that came unexpected cause i can't find that information on the site of sundea muse.
Hi Naomi,
Thanks for your review. We are glad to hear you like the dress you ordered. Unfortunately, your government charges duties and taxes to receive items from overseas. This is beyond our control as the government determines the cost of the import tax. We also included this information on our website: https://sundaemuse.com/pages/delivery
We appreciate your feedback as we are always looking for ways to improve.
Thanks so much x
Dress was amazing, exactly like the photos and fitted my body shape perfectly. 10/10
Hi Poppy,
Thanks for your amazing review. We are happy to hear the dress fits you perfectly and you love it.
Lots of love x
Fits perfectly, came a week early and the material is really good quality
Hi Hannah,
Thanks for your awesome review! We are glad to hear that you are satisfied with the quality of your order and it fits perfectly.
Thanks so much x
My package came sooner than expected, which was incredibly helpful because my graduation was in a matter of days! The Amalfi dress is beautiful on and off!
Hi Vida,
Thank you for your amazing review. We are very happy to hear that you had a great experience shopping with us and you love your Amalfi Dress and it arrived just in time for your graduation.
Thanks so much x
Love the dress i ordered. Great shipping time to the US
Hi Maddy,
Thank you so much for your great review. We're so happy to hear that you love the dresses you ordered and that they arrived quickly.
Lots of love x
Normally when i order online there's always something i end up returning but i ordered 5 or 6 things and love each and every single item so cute exactly as pictured true to size love love love
Hi Kathryn,
Thank you so much for your amazing review. We are happy to hear that you love your clothes and you are satisfied with your order.
Lots of love x
Absolutely love my new dress! So flattering and such great quality. Customer service experience was great too - friendly and timely responses. 10/10 recommend!
Hi Victoria,
Thank you for your great review! We are very happy to hear that you love your new dress and that it was very flattering. We're glad our customer service team was friendly and quick with their responses.
Thanks so much x
Easy purchase, quick shipping, dress as described, great quality product. Very happy with my experience.
Hi Sarah,
Thank you for your amazing review. We are very happy to hear that you had an easy shopping experience with us and that your order arrived quickly. We are also very happy to know that you love the quality of the clothes ordered.
Thanks so much x
I love my items! My order came within a few days which is quicker than a lot of uk brands... I always love the quality of Sundae Muse so I'm a frequent shopper.
Hi Gemma,
Thank you for your amazing review. We are very happy to hear that you love your clothes and your order was delivered quickly. We are also excited to hear that you love the quality and that you are a frequent shopper.
Lots of love x
Delivery was quick but customs cost is a lot and an unpredictable amount. Would hope you guys consider other options for international orders. No returns and only store credit isn't that attractive for customers in Canada.
So impressed with the service and it only took 3 days to get it delivered to Sweden :)
Hi Isabella,
Thanks for your awesome review! We are happy to hear that your order arrived quickly and our customer service team was able to help you with your concern.
Lots of love x
Easy and great! Everything came quickly, and was packaged nicely
Hi Kayla,
Thank you for your amazing review. We are happy to hear you love your purchase and your order arrived quickly and well packaged.
Lots of love x
From the business
Online fashion store based in Australia!
We ship worldwide. Follow us on Instagram@sundaemuse
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Katherine,
Thanks for your amazing review. We are happy to hear that you had a great shopping experience with us and that your order arrived quickly and the return process was easy.
Thanks so much x