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Stanton Optical

2.6

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Stanton Optical Reviews Summary

Stanton Optical has a rating of 2.6 stars from 395 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Stanton Optical most frequently mention eye exam, customer service and next day. Stanton Optical ranks 21st among Eyeglasses sites.

service
116
value
106
shipping
64
returns
64
quality
94

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Florida
1 review
1 helpful vote
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$69 and the glasses are unbelievably cheap. One broke right away. But the real scam is the eye dr. Checked a bix on the exam sheet that i needed another exam in a year. A year later DMV suspended my license. I called Stanton and complained that she never told me this. I live on a fixed income. This was my first exam ever. I only missed one letter on the DMV test. So Stanton offers me another $69 deal. Seriously! I should have read the reviews beforehand. Buyer beware

Date of experience: October 2, 2018
South Carolina
2 reviews
4 helpful votes
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I just relocated to Greenville SC and I put my last contact lens in my eye last week so I needed to find a place that would give me a new prescription. Stanton Optical advertises many times a day here in Greenville. "2 pairs of glasses for $69 plus a FREE exam." Well... that sounded okay. So I went online, made an appointment and when I arrived they had my appointment and all was well... until they asked me what I was there for. I told them I'd just put my last contact in and needed to get my eyes checked and a new prescription. I also added I saw the ad for "2 pairs of glasses for $69 plus a FREE exam." "Ohhh sorry," they said. Contact lens are a different exam, which is crock, because I still got examined for glasses and contacts. But apparently to get contact lenses its $89 for an exam and nothing free. Except if I bought the contacts right then I get a free exam the next time I came in. I opted not to buy them there and I'm glad I did as when I went online, their lens were double the price I got at lens.com.

Date of experience: August 10, 2018
Georgia
1 review
1 helpful vote
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Not me again
March 16, 2018

So I went and had an eye exam done. I was pretty please with that part of my visit to Stanton in Augusta GA. I picked out my glasses and the lady told me 10-12 days they would be back. I got 1 pair back in 12 days. I asked where my other 2 pair were and I got the run around. The following week the 2 second pair came in. At that time I was told the 3 pair would be in the next day or 2. I called and never could get an one from customer service which thye really need help with. Finally a week later my 3 pair came in.

Date of experience: March 16, 2018
California
1 review
1 helpful vote
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NEVER GO HERE!
September 20, 2017

Alright, well where to begin... i was recommended to come here by my father and I'm sure he's as upset as i am. I have held off my review(s) until i knew for sure whether they would make it right, but they didn't, so here we go! I went in for an eye exam for contacts and glasses, I paid half that day, which was $169, then paid the remaining balance a few days later when I picked up my glasses. This was all between July 18 and 25, so it's been awhile. The remaining balance was $167.44, which I paid with two $100 bills. Apparently, they have no record whatsoever this was paid. I either threw away my receipt, lost it, dropped it, etc, and because I wasn't smart and used cash instead of card, I have no physical record either. But here's a kicker, why do i have my glasses if I didn't pay?

Date of experience: September 19, 2017

From the business

Stanton Optical, your trusted eye care partner, is committed to providing convenient, accessible, and affordable eye care services to meet all your vision needs. Whether you're in search of an eye exam near you, an eye doctor nearby, or a reliable optometrist, Stanton Optical has got you covered. As one of America's fastest-growing and full-service optical retail centers, we strive to make eye care easy, hassle-free, affordable, and highly accessible. At Stanton Optical, we understand that time is of the essence. That's why our onsite labs ensure that you can get your eyeglasses on the same day. We can make single-vision glasses in just 30 minutes. We also offer buy online pick up in-store service, adding to your convenience.

We believe in providing prompt care, which is why eye exams are available through same-day appointments and walk-ins. If you prefer a quick vision test to update your prescription, you can also conveniently take it online. Our dedicated team of friendly and knowl...


stantonoptical.com
Founded in 2006
Delray Beach, FL, United States