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Smallwoods

4.4

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From the business

Smallwoods is a family-owned company based in East Texas, specializing in affordable, custom wall art and home décor. Founded in 2012 by Josh Smallwood, the brand was built on the values of family, resilience, and community. What began as a small framing business has grown into a thriving operation offering a wide range of personalized products — including custom frames, framed wrapped canvases, wrapped canvases, hanging canvases, wood prints, and apparel.


smallwoodhome.com
Longview, Texas, United States
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Smallwoods Reviews Summary

Smallwoods has a rating of 4.4 stars from 1,577 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Smallwoods most frequently mention customer service, great quality and new print. Smallwoods ranks 13th among Home Decor sites.

service
309
This company responds to reviews on average within 9 days

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Illinois
1 review
0 helpful votes
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Recent purchase
July 1, 2025

I recently purchased 3 prints for our home. They not only came they way I expected, but seeing the pictures in person far exceeds my expectations. I cannot wait to get them hung up.

Date of experience: July 1, 2025
North Carolina
1 review
0 helpful votes
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Amazing!
July 1, 2025

Every wall art photo in my house I get from Smallwood. The quality is unmatched! I've been ordering from here for 3 years, never anyone else!

Date of experience: July 1, 2025
Victoria B. Smallwoods Rep
9 months ago

Wow, thank you so much for your continued support over the past 3 years! We’re honored to be part of your space and so grateful you continue to choose us for such meaningful pieces. Here’s to many more years of creating together!

Michigan
1 review
0 helpful votes
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Amazing Quality
July 1, 2025

Love the ease of ordering, and watching the pricing get better the more i added to cart :) The frames are perfect quality. Not over the top, just simple and great quality.

Date of experience: July 1, 2025
Victoria B. Smallwoods Rep
9 months ago

Thank you so much for your kind words! We're so glad to hear you enjoyed the easy ordering process and that our bundle pricing made it even better! 😉We’re honored to be your go-to.

Texas
1 review
0 helpful votes
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So easy to do
July 1, 2025

This site is so easy to use and everything came out looking perfect! We totally recommend

Date of experience: July 1, 2025
Texas
1 review
0 helpful votes
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Overall Smallwoods experiences
July 1, 2025

Editing the picture was a little complicated/confusing. ****

Date of experience: July 1, 2025
Victoria B. Smallwoods Rep
9 months ago

We’re sorry to hear that editing your photo felt a little confusing. If you ever need a hand in the future, our team is just a chat away and happy to help! 💚

Utah
1 review
0 helpful votes
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Customer service
July 1, 2025

Very helpful! Made sure my photos weren't blurry and replied to me quickly (Anthony and Tamya) mostly Anthony helped us.

Date of experience: July 1, 2025
Michigan
1 review
0 helpful votes
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Great Service
July 1, 2025

Items came blurry and damaged (damage was likely not the company's fault). They immediately replaced them and didn't require me to send them back.

Date of experience: July 1, 2025
Arkansas
1 review
0 helpful votes
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Beautiful!
July 1, 2025

The prints are beautiful and the prices were great! I happened to come across a great sale where they were 40%off so I was able to get 2 large canvas prints and they shipped quickly. Highly recommend!

Date of experience: July 1, 2025
Iowa
1 review
0 helpful votes
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Excellent quality
July 1, 2025

This is our second time ordering from small wood. Prices are unbeatable and the quality is top notch!

Date of experience: July 1, 2025
Massachusetts
1 review
0 helpful votes
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Happy customer
July 1, 2025

I have ordered more than 10 pieces from Smallwoods and they always exceed my expectations! Most are personal creations and some are initials, sayings, or maps! I highly recommend their work and will continue to buy from them! My sister has purchased several items from them as well and I tell all my friends as well!

Date of experience: May 19, 2025
Victoria B. Smallwoods Rep
9 months ago

Sherri, we’re honored to have created over 10 pieces for you and love that you’ve explored everything from personal photos to maps and meaningful sayings! It means so much that you continue to recommend us to friends and family. Please tell your sister we said thank you, too! We’re so grateful to be a part of your space and your story. 💚

West Virginia
1 review
0 helpful votes
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Damaged Order
July 1, 2025

I contacted customer service after my order had water damage due to an unexpected storm shortly after delivery. They responded back within a couple of hours and are replacing my item at no cost to me. Their customer service is 10/10!

Date of experience: June 30, 2025
Massachusetts
1 review
0 helpful votes
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Continues to be the best!
July 1, 2025

I have Smallwoods all over my house. My newest obsession are the ones I got for my mudroom. They are super easy to put together. They're a great price. They ship quickly and they look incredible! What could be better.

Date of experience: July 1, 2025
Michigan
1 review
0 helpful votes
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Great service... great product!
June 30, 2025

We purchased five 25x25 framed canvas prints and had a mix of both black and white, and color, photos. We are SO happy with the clarity of the photos in the prints! We also needed to have one of the photos edited to fit the frame, and this was done quickly and shipped out. I definitely recommend this small business!

Date of experience: June 30, 2025
Texas
1 review
0 helpful votes
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Great customer service
June 30, 2025

Had to have one of my prints/frame replace due to damage in shipping. Everyone was so friendly and efficient with my order. Follow up and confirmation very fast and friendly.

Date of experience: June 30, 2025
Virginia
1 review
0 helpful votes
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Damaged item help
June 30, 2025

They had super fast response time when my item came in damaged and already have a new item on the way for no extra charge!

Date of experience: June 30, 2025
Texas
1 review
0 helpful votes
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Cancel a duplicate picture thank y'all again do much for being so accommodating

Date of experience: June 30, 2025
Alabama
1 review
0 helpful votes
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Replacement
June 30, 2025

I reached out to smallwoods after receiving my canvas damaged. They were quick and easy to work with and immediately had a replacement sent out to me.

Date of experience: June 29, 2025
Texas
1 review
0 helpful votes
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Excellent Service and Products
June 30, 2025

I only get prints from Smallwoods and when I needed an order sooner than expected, I reached out to customer service. Ashley's service and attention to detail was exceptional. Truly no better place to order from.

Date of experience: June 29, 2025
Texas
1 review
0 helpful votes
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Good customer service
June 29, 2025

I ordered several framed prints in January for our cabin. We did not unbox them until April. I hung them and noticed that one didn't lay flat against the wall. I left it at the cabin and when I returned in June I decided it really was warped. They sent a new one to me to replace it!

Date of experience: June 29, 2025
Pennsylvania
1 review
0 helpful votes
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Excellent Customer Care
June 29, 2025

I have always had a wonderful experience with this company. Great customer care and a wonderful product

Date of experience: June 29, 2025