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Smallwoods is a family-owned company based in East Texas, specializing in affordable, custom wall art and home décor. Founded in 2012 by Josh Smallwood, the brand was built on the values of family, resilience, and community. What began as a small framing business has grown into a thriving operation offering a wide range of personalized products — including custom frames, framed wrapped canvases, wrapped canvases, hanging canvases, wood prints, and apparel.
Smallwoods Reviews Summary
Smallwoods has a rating of 4.4 stars from 1,586 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Smallwoods most frequently mention customer service, great quality and new print. Smallwoods ranks 13th among Home Decor sites.
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Everyone who sees my prints in my home asks where they're from and I couldn't recommend this company enough. They're light weight (which is a huge must for me), so easy to hang and amazing quality. The shipping is incredibly fast on top of it. With my past order one of my prints was delivered less than perfect, they offered a replacement with no hassle. I will be back over and over for all my home photo needs
Whitney was great and very patient with me! I didn't know what I was doing and she walked me through it. I appreciate her so much.
Smallwood's is great to work with, this is my second purchase from them, there was a problem with my order, but it was corrected and shipped very quickly! Photos turned out beautifully! Very pleased with my purchase!
My print arrived damaged with a large crease. The customer service was excellent. A new print was sent immediately.
I placed an order of what I thought were 7 pictures (all large, poster size); I received 3 initially and saw on my order that 2 were still pending. I called the support number and almost immediately was talking to an actual person--that was awesome! Anthony immediately pulled up my order, saw that 2 of my photos had come through as blank and let me know an email had been sent to me (that I did not receive somehow, nor could I find in junk file). He sent me an email as I was on the phone with him, and then waited while I uploaded the pictures, confirmed they were good, and then let me know I needed to go ahead and place a new order for the 2 pictures that I had not ordered somehow. I did that and immediately had another email confirming the pictures were good to go, LOVE this company! Quality is outstanding as is the service
Overall pretty good experience. I had 3 prints I sent in to be printed and framed. One of the prints was not correct but they are making it right. They also respond very quickly.
I had exceptional service. One print was damaged in the mail and I sent pictures of the print and the box. You responded immediately and sent me a new print right away! Thank you so much.
We had an issue with the first print we got, then we contacted customer service and they replaced it. They just asked a couple questions then a new one was on its way. Product is great quality and we have already recommended it to so many people.
The products speak for themselves, they're great every time and I have a home full of their prints to prove it. However, in a world where customer service seems to no longer exist, Smallwoods is set apart. Fantastic communication and prompt service, even making it better when the mistake was mine. 10/10!
I've purchased several items from Smallwoods and I am never disappointed. I get so many compliments and always tell them Smallwoods is my go-to place! Always top quality! Thank you!
I received a damaged picture that was no fault of Smallwood. I believe it happened during delivery process. Smallwood sent me a brand new print without any extra questions. They were great to work with!
2 out of 3 prints arrived damaged during delivery - one quick email and the prints were replaced quickly- thank you!
I'm in love with Smallwood products. Love the fact you can order replacement prints as your family grows and don't need to get new frames. Quality product and amazing prices
My experience with Smallwoods was fantastic! I wanted to create a wedding gallery wall above my bed, and designing the layout was incredibly easy. The ordering process was also simple. The frames shipped incredibly quickly, and we received them all within a week! I highly recommend Smallwoods to anyone looking for a hassle-free and enjoyable experience.
Elevated my family's photo and my living space with smallwoods. Amazing price point, quality photos and frames! So easy to order and came faster than expected! Very easy to hang!
Simply put, I can't recommend them enough... a quality experience from start to finish at an incredible value.
Love ordering from here! Always great quality and pictures are amazing
Ordering online was easy and the came really fast too. They turned out great!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members