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Smallwoods

4.4

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From the business

Smallwoods is a family-owned company based in East Texas, specializing in affordable, custom wall art and home décor. Founded in 2012 by Josh Smallwood, the brand was built on the values of family, resilience, and community. What began as a small framing business has grown into a thriving operation offering a wide range of personalized products — including custom frames, framed wrapped canvases, wrapped canvases, hanging canvases, wood prints, and apparel.


smallwoodhome.com
Longview, Texas, United States
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Smallwoods Reviews Summary

Smallwoods has a rating of 4.4 stars from 1,590 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Smallwoods most frequently mention customer service, great quality and new print. Smallwoods ranks 13th among Home Decor sites.

service
311
This company responds to reviews on average within 8 days

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Wisconsin
1 review
0 helpful votes
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Fast and Easy!
October 1, 2025

I received my framed pictures in about a week and the quality is great! I did have a hard time at first making my picture horizontal but asked the help button and it walked me through it.

Date of experience: October 1, 2025
Minnesota
1 review
0 helpful votes
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Exactly what we ordered!
October 1, 2025

Have ordered products before, so pleased that all orders have been exactly what we pictured when ordering. Great quality and quick service.

Date of experience: October 1, 2025
Ohio
1 review
0 helpful votes
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Best part of my house
October 1, 2025

The frames changed the aesthetics of the whole room, made it feel homey, and displayed my cute babies perfectly. The shipping was super quick and the quality is unmatched. 5 stars, 10 out of 10.

Date of experience: September 22, 2025
Ohio
1 review
0 helpful votes
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I absolutely love my framed prints. I have ordered four 25x17 family photos and three 12x17 art prints and they are all beautiful. I love the slightly textured material they are printed on, the quality is obvious. Definitely take advantage of their bulk pricing option. I will continue to order from Smallwoods and I have recommended them to all of my friends! High quality, reasonable prices, quick shipping, printing and framing done together.

Date of experience: October 1, 2025
Ohio
1 review
0 helpful votes
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Always Happy with the Results
October 1, 2025

I have ordered framed pictures from Smallwoods before. I am always pleased with the final product and will continue to purchase more!

Date of experience: October 1, 2025
South Carolina
1 review
0 helpful votes
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Beautiful
October 1, 2025

I bought this to replace a previous wooden picture I've had for about 5 years. This one is beautiful but smaller and much thinner than the previous one.

Date of experience: October 1, 2025
California
1 review
0 helpful votes
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Beautiful signs!
October 1, 2025

Ordered a sign for my son's birthday and when I opened the box I was so impressed! Beautiful sign, well made! Would order from them again!

Date of experience: October 1, 2025
Montana
1 review
0 helpful votes
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Happy tears, well done!
October 1, 2025

Looks like good quality products. Nice western style. Very well done. Couldn't really tell on the web sight how they were going to look but when they came it was very nice. I couldn't believe how fast they were delivered. So happy it's made in the USA

Date of experience: October 1, 2025
Michigan
1 review
0 helpful votes
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I couldn't be happier with my order! The photos with frames are absolutely stunning—crisp, vibrant, and professionally done. The frames themselves feel high-quality and really elevate the overall look. On top of that, shipping was impressively fast, and everything arrived perfectly packaged. I'm beyond satisfied and will definitely be ordering again.

Date of experience: September 20, 2025
Italy
1 review
0 helpful votes
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Great customer service
September 30, 2025

Great customer service at this company. I received a 25" x 25" family portrait that was damaged in shipping. The company quickly replaced it no questions asked. I would order from them again with no hesitation.

Date of experience: September 30, 2025
Minnesota
1 review
0 helpful votes
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Poor Quality
September 29, 2025

Very poor quality products for the price paid. The first go round, my frame had gaps and was not fully bonded together. Customer service was great and sent me a replacement at no charge. Now, I'm disappointed in my replacement. The frame still isn't great- there is some overlapping on the edge and the pieces of the frame do not come together flush and the print is very low quality. The new print is grainy and overall, the whole product is not at all worth $80 with shipping costs. At this point I just needed the photo on the wall for our business, so I swapped out the old print with the new and put it in the better of the two frames. I just wanted to say how very disappointed I have been in this company. I really wanted to like to product and had considered ordering for my own home in the past, but after all of this, I will not be ordering from them again. They also did nothing to rectify my replacement order as it "fits their standard for prints". I guess their standard for frames is junk too.

Date of experience: September 29, 2025
Texas
1 review
0 helpful votes
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Fabulous photos
September 29, 2025

They have always taken great care of our photos & they look amazing throughout our home in their wooden frames! Very appreciative staff that can guide you along.

Date of experience: September 29, 2025
Colorado
1 review
0 helpful votes
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Amazing quality and customer service
September 29, 2025

Smallwood consistently delivers beautiful prints in well made frames. Recently had an order delivered with a damaged print (not the fault of Smallwoods, box was crushed in shipping). Smallwoods customer service promptly responded to my claim and sent out a new print, had it in hand by the end of the week! I'd definitely recommend them to anyone!

Date of experience: September 29, 2025
California
1 review
0 helpful votes
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Defective photo
September 29, 2025

I sent a picture to small woods of my photo when it arrived. It had a small wrinkle in it. It was immediately taken care of and a new one was shipped in a very timely manner. The customer service is phenomenal! Everything I've ever bought has turned out wonderfully!

Date of experience: September 29, 2025
Florida
1 review
0 helpful votes
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Received a damaged print and my replacement was quickly sent and was perfect. Thank you! I love Smallwood and have ordered many prints. I will definitely use you in the future and have already recommend your company to those with amazing compliments on my photos.

Date of experience: September 29, 2025
Michigan
1 review
0 helpful votes
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Print Damaged- Team Corrected!
September 29, 2025

We are so excited to hang our Smallwoods prints up in our house! The ordering process and website was user friendly with allowing you to preview the photos in various sizes and frame colors to ensure we selected the best options for our wall space. The quality of the prints are beautiful and more unique compared to photo paper. Just 1 print of 10 was damaged in shipping. I reached out to the Smallwoods team immediately and they were prompt with response to ship a replacement. That is excellent customer service! We look forward to enjoying our family collage here soon. Thank you Smallwoods team!

Date of experience: September 29, 2025
Texas
1 review
0 helpful votes
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Beautiful prints
September 29, 2025

I'm always worried about ordering pictures and how they're going to turn out, but these were so beautiful! The print and framing is what I was looking for! I did have a problem with shipping and FedEx. The package came damaged and it did bend the picture, but I contacted Smallwoods and they were able to send me another picture to replace. They were very prompt and helpful with the process.

Date of experience: September 10, 2025
Tennessee
1 review
0 helpful votes
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Amazing service!
September 26, 2025

There was an issue with the quality of my pictures. They were so patient until I was able to upload photos that were of better quality. They could have just used what I sent with a disclaimer that the quality of the original photo wasn't the best. But they hung with me until it was right. I so appreciate it.

Date of experience: September 26, 2025
Louisiana
1 review
0 helpful votes
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Costumer Service
September 25, 2025

Not only is the quality of their canvases amazing their costumer service is excellent! They go above and beyond for their costumers! I Will continue to be a loyal customer and supporter.

Date of experience: September 25, 2025
Missouri
1 review
0 helpful votes
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Custom order was perfect!
September 25, 2025

Mae helped me customize an order of five larger framed prints and they turned out absolutely perfect! She was attentive, helpful, and responded quickly every time. I'm already working on my next order. :)

Date of experience: September 25, 2025