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Smallwoods

4.4

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From the business

Smallwoods is a family-owned company based in East Texas, specializing in affordable, custom wall art and home décor. Founded in 2012 by Josh Smallwood, the brand was built on the values of family, resilience, and community. What began as a small framing business has grown into a thriving operation offering a wide range of personalized products — including custom frames, framed wrapped canvases, wrapped canvases, hanging canvases, wood prints, and apparel.


smallwoodhome.com
Longview, Texas, United States
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Smallwoods Reviews Summary

Smallwoods has a rating of 4.4 stars from 1,577 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Smallwoods most frequently mention customer service, great quality and new print. Smallwoods ranks 13th among Home Decor sites.

service
309
This company responds to reviews on average within 9 days

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Texas
1 review
0 helpful votes
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Three 22x44 picture frames
November 5, 2025

I always struggled to find what I wanted on my shiplap wall in my kitchen and I finally got it perfectly done with three large frames with each of my kids. I'm obsessed

Date of experience: November 5, 2025
Illinois
1 review
0 helpful votes
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Beautiful product, great assistance
November 5, 2025

The product itself is beautiful. The images are clear and exactly how I want them to look. One of the uploads didn't load correctly. And their help desk reached out to me letting me know of the issue and we were able to get it corrected quickly and it came out perfectly. Best experience.

Date of experience: October 29, 2025
Massachusetts
1 review
0 helpful votes
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Great product!
November 4, 2025

The prints came out amazing! The website design process is tricky, very outdated software. But the frames look awesome in our house!

Date of experience: November 4, 2025
Wisconsin
1 review
0 helpful votes
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Wall Print Damaged Twice
November 4, 2025

Ordered a framed wall print - arrived badly damaged twice. The customer service team did a great job processing and sending a replacement. But it was annoying to get a damaged print not once but twice.

Date of experience: November 4, 2025
California
1 review
0 helpful votes
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Great mementos
November 4, 2025

From ordering to receiving- everything was simple! These are beautiful pieces that we will forever cherish in our home. Thank you!

Date of experience: November 3, 2025
Indiana
1 review
0 helpful votes
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Excellent quality
November 4, 2025

My photos came out perfect! They aren't blurry and are exactly how I submitted them. Love that the stain on the wood is the same as years prior so it matches my old framed photo as well!

Date of experience: November 3, 2025
Florida
1 review
0 helpful votes
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Family Wall
November 4, 2025

My son and his wife wanted to create a family wall in their den. We started with a few pictures, but now have nine. I love the variety of sizes, the ability to choose the color of the frame, but most of all the clarity of the photos.

Date of experience: November 3, 2025
New Jersey
1 review
0 helpful votes
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Such beautiful prints
November 3, 2025

I've been eyeing this company for a while and decided to pull the trigger on purchasing once we bought a house. The quality of the prints on the wood is insane and absolutely beautiful! We also purchased during a sale and I thought we received a great deal! Highly recommend!

Date of experience: November 1, 2025
Arkansas
1 review
0 helpful votes
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I've been a Smallwoods customer time and time again! Each time, I'm always so excited to receive my order because it seems they outdo themselves from the time before! Each order has ALWAYS been so good! Turn around time is also a plus---always fast! Thank you for helping me cherish all of our priceless family photos!

Date of experience: November 3, 2025
Tennessee
1 review
0 helpful votes
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Wonderful!
November 3, 2025

I have made several orders for my home and I've been 1000% satisfied with each of them. They arrived quickly and are always perfect!

Date of experience: November 3, 2025
Alabama
1 review
0 helpful votes
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I have a Smallwood wall and order prints to fill it in with each of my babies. I ordered two separate times and the stained frames came in completely different colors. I was told this was just "variance" in natural wood. I understand the difference in stain variation and different stain colors. Long story short, the frame colors were so different that I couldn't hang them next to each other as I wanted. I asked just to repurchase at my original price and was denied. So if you order, make sure you order all at once and don't add frames later. Probably the least helpful customer service I've experienced.

Date of experience: October 20, 2025
Missouri
1 review
0 helpful votes
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High quality look and service!
October 19, 2025

Love that this is a one-stop shop for printing and framing! Quick shipping and very high quality! Couldn't be happier with my decision to use smallwoods!

Date of experience: October 1, 2025
South Dakota
1 review
0 helpful votes
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Beautiful!
October 16, 2025

Ordered a new picture of my kids for our house. And the size and quality of the picture is incredible! First time customer and I will for sure be ordering more.

Date of experience: October 16, 2025
Maryland
1 review
0 helpful votes
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I originally ordered my prints and they came in wrong (I ordered a border and no border was on the prints, they came full size). I contacted customer service and then spoke to a manager offered me a credit to reorder the prints as the customer service representative that helped me order the original prints made an error, but I still paid for tax and shipping. When the new prints came in, one of the photos was very blurry to the point where it could not be hung in my home. None of the other photos were blurry in the order or my previous order. When uploading this photo, I did no cropping or editing. I contacted customer service yet again (which is a pain FYI because you have to put in a ticket first which is a time consuming process) and they were not offering to replace or try to reorder the photo. I try to support small businesses but I will not reorder from Smallwoods again and I advise you to stay clear if you want to get good quality and avoid frustration.

Date of experience: October 14, 2025
North Dakota
1 review
0 helpful votes
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Picture evaluation
October 14, 2025

Using the site was ok. I found it difficult to see how the final outcomes would be. Consequently some of my picked were slightly blurry when printed. This was not evident on the computer screen. Purchase process was good and delivery was vey timely

Date of experience: October 14, 2025
Louisiana
1 review
0 helpful votes
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Great quality
October 13, 2025

The product was easy to customize and arrived quickly. I was quite pleased with the quality of the print and frame. The only thing I would change is to include saw hooks on the back so it comes ready to hang.

Date of experience: October 13, 2025
New Jersey
1 review
0 helpful votes
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Beautiful work
October 13, 2025

My first order with Smallwood was probably 2-3 years ago and now I will always order from them. The quality is like no other! Every single print I've ordered has come out way better than I ever expected. My most recent order was pictures from our first ever Disney trip and I will be able to cherish these forever!

Date of experience: October 13, 2025
Tennessee
2 reviews
0 helpful votes
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Great product!
October 13, 2025

I ordered my daughters senior photo and added it to my gallery wall to compliment my sons portrait from 3 years ago. His is also Smallwoods. Both are great additions!

Date of experience: October 13, 2025
Washington
1 review
0 helpful votes
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Fast service, high quality
October 13, 2025

I have used SmallWoods before, and have loved them. I ordered 6 big canvas with wood frames of my family and they arrived exactly 1 week later. They came way faster than expected and they packed them very good so nothing was damaged!

Date of experience: October 13, 2025
Texas
1 review
0 helpful votes
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My go to for years now
October 13, 2025

My entire home is decorated in smallwoods.
It is easy, they are classy, they never disappoint… I trust Smallwoods with my most treasured pictures and gift them every chance I can.

Date of experience: October 13, 2025