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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I purchased 2 trainers for the black friday sale I underestimated my shape and needed to size down the exchange process was hassle free, customer service was responsive and dealt with it within a week. The quality of the trainers are nice definitely makes you feel sucked in and definitely helps with my posture, I use one for workouts and the other to lounge. Definitely would recommend.
The bodysuit doesn't flatten the front, and causes back fat wrinkles
I LOVE the way it fits especially on my thighs! I have purchased many from other companies but the one I purchased from shapellx is the ONLY one that don't give an indent around my thighs that can be seen through my clothes but I get a smooth comfortable fit all the way!
Fast and convenient service. I ordered the wrong size by mistake but happy and surprise I can fit my size!
I LIKE IT. I LOVE COMPRESSION BUT I THINK I WOULD ORDER ONE SIZE UP IS ALL. MY PREFERENCE IS COMPRESSION WITH A BIT OF ROOM IF YOU PREFER A GIRDLE REALLY TIGHT THEN THEIR SIZE CHART MATCHES
I really have good experience, the customer service team did great with my order.
It did not snatch me up. I was disappointed. I will give them another try, but my expectations are very low
This is the 2nd shaper I ordered, I absolutely love it, size up to be on the safe side as it runs a little small
I absolutely love the dress and shapewear. My curves were accentuated, I was comfortable and complimented through the whole night. Shipping was very fast and packaging perfect.
Good product just didn't like the rolling down in the back
I ordered two products, a shaper thong bodysuit and a waist trainer. I ordered both items in a size L based off the Shapellx size chart and other reviews. However, the thong bodysuit is too big especially my lower ab area. The waist trainer fits better but I find it to be uncomfortable after approximately two hours. Other customers have had great experiences with Shapellx but unfortunately that was the case for me.
I received multiple follow up emails and the transaction was super smooth. I was worried but having a hard time returning something if I didn't like it but I was able to return one of the items very quickly and smooth.
I had a pleasant experience. My package was delivered in a timely manner.
This is by hands the most effective shapewear I have worn in like EVER. It's targets all the right spots and make me look and feel like a million bucks, highly recommend.
It gives my flat butt a lift and makes my clothes fit better.
They got this right! Beautiful shaperwear, great descriptions to ensure you get the perfect size and beautifully seamless. No detection under most clothing and very comfortable. The side zipper was genious! All zippers or shapewear should be on the side. Just my suggestion 😊 but no complaints.
No one emailed me I had issues with your process. I would have liked a real person not talking to computer
Terrible I can't return items, can't find customer service at all. The merchandise did not match the pictures.
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

