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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The time frame and additional steps needed to get a refund is difficult for no reason. I have been in contact with customer service for over a week via email. All I want is to return the item because it did not fit and receive my refund. Still wanting for company to review my request for a refund before they will approve it and provide the return address information. Very disappointed.
My order was received in time and the material is super soft. Shapes me and smooths my back. Will definitely purchase more products.
The shape-wear was beautiful. However, I was not impressed with the fabric material because they were too thin for me. I am a size medium and I sized down to a small. For me an xtra small would have been ok because I still had room remaining. It just was not firm enough. I will be returning them.
Shapellx has amazing customer service. Easy returns if you have an issue. I consistently buy an XL is all shapewear, and they fit, which I appreciate. For the quality of their garments, the price is worth it. I really like that they rely on customer feedback to improve their products. I also like they use different body types. That's important to improving the brand.
I went online to purchase, and it was easy.
Great quality, and a perfect fit! I bought 2 bras and immediately after trying them on I went online and got 2 more. I do not enjoy bra shopping so finding a perfect fit and it's cute andddd I don't have to go in person to try them on?!?! Absolutely love!
My order came very quickly and the swim suite was very good quality & fit great. I am 5'4 145 & i ordered a medium size. I love a modest one pice swim suite. I definitely will order again from this company.
The swimsuit with the built in skirt makes me feel so confident and sexy. Being part partum you lose a sense of identify being in the role of caretaker and your body changes so much after a baby. Being able to regain that confidence and like what you are makes it worth it
My item arrived on time and were as expected. I love the feel and the fit. Would definitely recommend to all my ladies in the baby pouch club. Fupa? Where? The product made me feel sexy and confident in a dress. Lifting the booty was a plus.
I love how easy it is to get on. One-pieces can be difficult sometimes! I've been on a weight loss journey and have lost 40lbs. I'm unsure of my size in general these days, but relied on measurements. They were accurate! However, based on the same measurements, a size M or L for one company ended up being a size 3XL for this one! Which just... felt bad HA but the bathing suit is great. I wish it had as much lift for me as your beautiful models, but that's my personal issue
Looking forward to getting something with more tummy control. I thought the one I received was for tummy control but it's more of a spanx feeling
It was a good experience, let's see how the product works once it arrives
I had to exchange the original Waist Trainer order, and I was able to do so seamlessly. I received my new Waist Trainer in record time, and it was a pleasant surprise.
They were able to assist me with find the correct size. Postpartum body changes have led me to not know my size some days thinking I'm still huge so I ordered way too big. They helped me with a complete reorder with no issues!
The delivery was so fast! The swimwear is amazing and really does perform like shapewear! I do not wear two pieces, but because the bottoms provide so much tummy support - I bought two different designs! These suits feel high quality and they are pretty. Don't hesitate to try these!
I received a bra for christmas from my husband and although I loved it, it was not the right size. I reached out to Shapellx who was insanely kind and sent me a gift card for the same amount so that I could reorder. I got lucky that they happened to be having a BOGO sale, and I absolutely love my two new bras!
Beautiful looking bras! Cant wait to try them on!
I have been a loyalty customer for over 3 years and each piece I add to my shape wear collection empowers my personal style and brand.
The shopping process was easy, shipping just took a bit long. I was super impressed with one of the bathing suits, but the one I was most excited about, ended up being a little less flattering than I hoped. I think for a company that advertises shaping swimwear, there should be a bit more tummy control in the one pieces!
Great! I really hate having to give an explanation for items that I've bought. Just take my word for it when I say it's great.
I was extremely happy how fast it came however I've of the hooks bent and won't catch and it's very uncomfortable. I'm a little disappointed about that. But I did wear it and felt confident considering I'm 225 lbs with a very large mid section
Overall, excellent quality, but I have some pieces that do not fit even based on the Size/Fit guide. Unfortunately, I did not return/exchange in time. Fortunately, I am on a weight loss journey and expect to use those pieces along the way.
I love these items but I hate that d discount code that was sent with previous order couldn't be used on this order. Other than that my experience was awesome and so is d products.
Answer: They are legit. I purchased from them. The item was as described and is excellent quality
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