Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Shapellx

ShapellxReviews 19,022

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
How would you rate Shapellx?
grey stargrey stargrey stargrey stargrey star

Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,365
value
45
quality
3,446
This company responds to reviews on average within 1 day

Instant Feedback

34,184 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Aireen S.
Unfollow Aireen S.
Share Review
Report Review

It doesn't fit
February 28, 2026

I'm usually size small but I order a larger size. I thought it would fit but when I tried it on it was hard to pull it up. I feel like it's going to be ripped.

Date of experience: February 17, 2026
Virginia
1 review
0 helpful votes
Follow Valentina A.
Unfollow Valentina A.
Share Review
Report Review

Responsive Team and Quick Delivery, but Fit Issues
February 28, 2026
Updated review

Overall, my experience has been excellent, particularly the prompt shipping and attentive customer services. It is unfortunate, however, that I have not been able to secure the right fit.

Date of experience: February 17, 2026

Wonderful online customer service experience
February 22, 2026
Previous review

Promptness in responding to emails.

Date of experience: February 12, 2026
Louisiana
1 review
0 helpful votes
Follow YOLANDA W.
Unfollow YOLANDA W.
Share Review
Report Review

Love my Shapellx shape
February 28, 2026

My experience has been great with Shapellx. I had an issue with one of my Gotte's a while back. They credited me back for the merchandise and didn't ask for it back and they sent me another and also they gave me a $10 credit for my next purchase now that is amazing and awesome.

Date of experience: February 17, 2026
North Carolina
1 review
0 helpful votes
Follow Kachine A.
Unfollow Kachine A.
Share Review
Report Review

Terrible fabric
February 27, 2026

You guys advertise that these don't rip however one of them I tried on immediately and there's a whole rip in it. The second one I wore the next day and there is a run in the entire leg. The only reason why I purchased them was because of the idea that they would not run.

Date of experience: February 17, 2026
California
1 review
0 helpful votes
Follow Virginia R.
Unfollow Virginia R.
Share Review
Report Review

Easy shopping
February 27, 2026
Updated review

It was easy to order. I received the product quickly. Returning it is a processed and not as easy as ordering. A little frustrated with return process

Date of experience: February 17, 2026

It was good experience except when checking out it...
February 15, 2026
Previous review

It was good experience except when checking out it had my bank acct on file and when Ii pushed cancelled and it still tried to charge I got message from my bank

Date of experience: February 5, 2026
Michigan
1 review
0 helpful votes
Follow Chintelle G.
Unfollow Chintelle G.
Share Review
Report Review

Excellent Customer Service
February 27, 2026
Updated review

I made a purchase, I received my package pretty quickly however the item didn't fit. I emailed their customer service they gave me a gift card for the amount of my purchase to reorder or buy something else with. I would definitely buy again from Shapellx.

Date of experience: February 17, 2026

Website is easy to maneuver
February 17, 2026
Previous review

Website is easy to maneuver

Date of experience: February 7, 2026
California
1 review
0 helpful votes
Follow Cristan S.
Unfollow Cristan S.
Share Review
Report Review

Extremely satisfied
February 27, 2026

I as so happy that I purchased the jumpsuit with built in shape wear. Im three months postpartum and it made me feel so sexy and confident. I wore it for a date night and my boyfriend gave me lots of compliments.

Date of experience: February 17, 2026
Texas
1 review
0 helpful votes
Follow Mirna S.
Unfollow Mirna S.
Share Review
Report Review

I love it 🥰
February 27, 2026

I absolutely love mine! The fit is amazing, it's comfortable, and it gives me the smooth, flattering look I was hoping for. The material feels high quality and supportive without being too tight. I've worn it for hours and still felt confident and comfortable. I would definitely buy another one and highly recommend it to anyone looking for great shapewear!

Date of experience: February 17, 2026
Georgia
1 review
0 helpful votes
Follow LADONNA W.
Unfollow LADONNA W.
Share Review
Report Review

Wonderful All Day
February 27, 2026

This is such a wonderful thing for women if you work all day awesome keep your snatch Love this order two more for my little sister.

Date of experience: February 17, 2026
California
1 review
0 helpful votes
Follow Ivie O.
Unfollow Ivie O.
Share Review
Report Review

Amazing fit for a comfort too!
February 27, 2026

I saw this shape wear on an ad and wanted to give it a try. Once I received my order it was love at first fitting. Loved how it got me snatched and still feeling comfy. I recommend it 💯

Date of experience: February 17, 2026
California
1 review
0 helpful votes
Follow Evelyn S.
Unfollow Evelyn S.
Share Review
Report Review

Love the fit
February 27, 2026
Updated review

I do love the fit and it's comfortable. BUT I just didn't get the same flattening of my stomach as your ads show (and those ladies have way more pooch than I do).

Date of experience: February 17, 2026

Form fitting lines
January 6, 2026
Previous review

I wish that the seam lines weren't visible in my form fitting dress

Date of experience: December 26, 2025
Florida
1 review
0 helpful votes
Follow diana p.
Unfollow diana p.
Share Review
Report Review

Always great quality and customer service
February 27, 2026
Updated review

After ordering shapewear from there that I really like and fits perfect, I decided to order leggings. I wanted them for the gym and got a large which I felt were a little too tight for my liking. I went ahead and exchanged for an extra large. They made it so quick and easy!

Date of experience: February 17, 2026

Great and quick customer service
February 15, 2026
Previous review

Lot the sizing of these products

Date of experience: February 5, 2026
New York
1 review
0 helpful votes
Follow Diane D.
Unfollow Diane D.
Share Review
Report Review

I ordered the bare essentials hourglass full body brief bodysuit as needed a compression garment after abdominoplasty (and breast reduction). This works well for that, and for general wear. It is attractive and comfortable. I just ordered two more. 5 stars! Thank You!

Date of experience: February 17, 2026
Florida
1 review
0 helpful votes
Follow Montoia C.
Unfollow Montoia C.
Share Review
Report Review

Better than Sp@nx
February 27, 2026

The crotch is reliable and doesn't unsnap, and the support for double d's is legitimate! Over 40 in my body, so all the help is appreciated! Thank younshapelx!

Date of experience: February 17, 2026
New York
1 review
0 helpful votes
Follow Olivia D.
Unfollow Olivia D.
Share Review
Report Review

Hoping for the best
February 27, 2026

My order item fid not fit but the customer service was great and I sized down with a new order. It has yet to ship but I'm am hopeful.

Date of experience: February 17, 2026
Texas
1 review
0 helpful votes
Follow Camille T.
Unfollow Camille T.
Share Review
Report Review

Great! Customer service.
February 27, 2026
Updated review

The overall service was great. I purchased a black BOOT-YEAH MeshSmooth Deep Plunge Bodysuit and was too small. They exchange it and didn't have me return the order, because it was my firts time. I really appreciate the smooth, professonal service.

Date of experience: February 17, 2026

Overall procedure was quick
February 14, 2026
Previous review

Overall procedure was quick.

Date of experience: February 4, 2026
Canada
1 review
0 helpful votes
Follow Jonathan K.
Unfollow Jonathan K.
Share Review
Report Review

Après avoir cru perdre ma commande, tout est bien fini et je suis satisfait.

Date of experience: February 17, 2026
Pennsylvania
1 review
0 helpful votes
Follow Tonida C.
Unfollow Tonida C.
Share Review
Report Review

I've Asked for a Refund
February 27, 2026

Several times since receiving I have sent an email stating that it was too big, that I didn't like the overall fit and I wanted to return it with a full refund. I have gotten no response

Date of experience: February 17, 2026
New York
1 review
0 helpful votes
Follow Ebonee T.
Unfollow Ebonee T.
Share Review
Report Review

Repeat customer
February 27, 2026

Once I got the sizing down everything fit perfectly. The shapewear panties are my favorite. The shapewear shorts are the most practical for when u need the most support. Don't put any shapewear in the dryer or it will start to roll down the rib a bit and get uncomfortable. Truly no complaints here. Great product. Shapellx is exactly who they think they are. I'll be back again too.

Date of experience: February 17, 2026
New Jersey
1 review
0 helpful votes
Follow Nancy L.
Unfollow Nancy L.
Share Review
Report Review

Wedding preperation
February 27, 2026
Updated review

I am preparing for my son's wedding. I wanted to have a smoother look in my dress. I liked all the features. Your website describes your product very well.

Date of experience: February 17, 2026

I found your product among others on google
February 15, 2026
Previous review

I found your product among others on google. Yours stood out from the rest as I had asked for input from people who wear other shapers. Yours fit my needs and the advise I was getting on what to watch for.

Date of experience: February 5, 2026