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ShapellxReviews 19,036

4.4

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From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,368
value
45
quality
3,446
This company responds to reviews on average within 1 day

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34,198 reviews

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District of Columbia
1 review
0 helpful votes
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Good
February 28, 2026

Has a nice hold but doesn't hold my gut in as much as I wanted it to. Still a nice fit and love the zipper on the crotch so I don't have to take it off when going to the bathroom

Date of experience: February 18, 2026
California
1 review
0 helpful votes
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STUPENDOUS!
February 28, 2026

Typically when ordering shapewear, they're either uncomfortable or they're lacking somewhere. However, this fit like a dream and I am not itching to take it off as soon as I get home. Shipping was QUICK! I'm definitely buying more!

Date of experience: February 4, 2026
Virginia
2 reviews
0 helpful votes
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Very fast delivery
February 28, 2026

However, I should have gone down a size instead of getting the size I would buy in clothes. I got an xl and it didn't pull in as much as I like.

Date of experience: February 17, 2026
Ohio
1 review
0 helpful votes
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Finally got it right
February 28, 2026
Updated review

Well the first bra that I bought didn't fit well at all the second two that I bought is perfect I like to fit I like the way the material just holds your boob but doesn't flatten it I can't remember the two bras the last two that I bought but those are the best I mean I can sleep in those bras I can do pretty much everything and I didn't have any spillage now I have to figure out how I can get a body shaper but I'm not a big woman but I do want some kind of lift and I'm not sure where it's going to work but I'll have to keep looking and guessing I guess but thanks

Date of experience: February 17, 2026

It ok
February 15, 2026
Previous review

The Frog first one I bought didn't hold up to the expectations it didn't fit like all the women was advertising that it said I noticed that a lot of women boobs weren't actually that big and a lot of them didn't have that much sagging so the bras fit them well I am a 40 Double D I didn't see where you just had extra large and large on certain bras and 2x I just don't know if that is equivalent to a 40 Double D so I tried these bras today so I'm just basically looking for a broad that I can sleep in and be comfortable in when doing things activities

Date of experience: February 5, 2026
Texas
1 review
0 helpful votes
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It doesn't fit
February 28, 2026

I'm usually size small but I order a larger size. I thought it would fit but when I tried it on it was hard to pull it up. I feel like it's going to be ripped.

Date of experience: February 17, 2026
Virginia
1 review
0 helpful votes
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Responsive Team and Quick Delivery, but Fit Issues
February 28, 2026
Updated review

Overall, my experience has been excellent, particularly the prompt shipping and attentive customer services. It is unfortunate, however, that I have not been able to secure the right fit.

Date of experience: February 17, 2026

Wonderful online customer service experience
February 22, 2026
Previous review

Promptness in responding to emails.

Date of experience: February 12, 2026
Louisiana
1 review
0 helpful votes
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Love my Shapellx shape
February 28, 2026

My experience has been great with Shapellx. I had an issue with one of my Gotte's a while back. They credited me back for the merchandise and didn't ask for it back and they sent me another and also they gave me a $10 credit for my next purchase now that is amazing and awesome.

Date of experience: February 17, 2026
North Carolina
1 review
0 helpful votes
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Terrible fabric
February 27, 2026

You guys advertise that these don't rip however one of them I tried on immediately and there's a whole rip in it. The second one I wore the next day and there is a run in the entire leg. The only reason why I purchased them was because of the idea that they would not run.

Date of experience: February 17, 2026
California
1 review
0 helpful votes
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Easy shopping
February 27, 2026
Updated review

It was easy to order. I received the product quickly. Returning it is a processed and not as easy as ordering. A little frustrated with return process

Date of experience: February 17, 2026

It was good experience except when checking out it...
February 15, 2026
Previous review

It was good experience except when checking out it had my bank acct on file and when Ii pushed cancelled and it still tried to charge I got message from my bank

Date of experience: February 5, 2026
Michigan
1 review
0 helpful votes
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Excellent Customer Service
February 27, 2026
Updated review

I made a purchase, I received my package pretty quickly however the item didn't fit. I emailed their customer service they gave me a gift card for the amount of my purchase to reorder or buy something else with. I would definitely buy again from Shapellx.

Date of experience: February 17, 2026

Website is easy to maneuver
February 17, 2026
Previous review

Website is easy to maneuver

Date of experience: February 7, 2026
California
1 review
0 helpful votes
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Extremely satisfied
February 27, 2026

I as so happy that I purchased the jumpsuit with built in shape wear. Im three months postpartum and it made me feel so sexy and confident. I wore it for a date night and my boyfriend gave me lots of compliments.

Date of experience: February 17, 2026
Texas
1 review
0 helpful votes
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I love it 🥰
February 27, 2026

I absolutely love mine! The fit is amazing, it's comfortable, and it gives me the smooth, flattering look I was hoping for. The material feels high quality and supportive without being too tight. I've worn it for hours and still felt confident and comfortable. I would definitely buy another one and highly recommend it to anyone looking for great shapewear!

Date of experience: February 17, 2026
Georgia
1 review
0 helpful votes
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Wonderful All Day
February 27, 2026

This is such a wonderful thing for women if you work all day awesome keep your snatch Love this order two more for my little sister.

Date of experience: February 17, 2026
California
1 review
0 helpful votes
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Amazing fit for a comfort too!
February 27, 2026

I saw this shape wear on an ad and wanted to give it a try. Once I received my order it was love at first fitting. Loved how it got me snatched and still feeling comfy. I recommend it 💯

Date of experience: February 17, 2026
California
1 review
0 helpful votes
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Love the fit
February 27, 2026
Updated review

I do love the fit and it's comfortable. BUT I just didn't get the same flattening of my stomach as your ads show (and those ladies have way more pooch than I do).

Date of experience: February 17, 2026

Form fitting lines
January 6, 2026
Previous review

I wish that the seam lines weren't visible in my form fitting dress

Date of experience: December 26, 2025
Florida
1 review
0 helpful votes
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Always great quality and customer service
February 27, 2026
Updated review

After ordering shapewear from there that I really like and fits perfect, I decided to order leggings. I wanted them for the gym and got a large which I felt were a little too tight for my liking. I went ahead and exchanged for an extra large. They made it so quick and easy!

Date of experience: February 17, 2026

Great and quick customer service
February 15, 2026
Previous review

Lot the sizing of these products

Date of experience: February 5, 2026
New York
1 review
0 helpful votes
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I ordered the bare essentials hourglass full body brief bodysuit as needed a compression garment after abdominoplasty (and breast reduction). This works well for that, and for general wear. It is attractive and comfortable. I just ordered two more. 5 stars! Thank You!

Date of experience: February 17, 2026
Florida
1 review
0 helpful votes
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Better than Sp@nx
February 27, 2026

The crotch is reliable and doesn't unsnap, and the support for double d's is legitimate! Over 40 in my body, so all the help is appreciated! Thank younshapelx!

Date of experience: February 17, 2026
New York
1 review
0 helpful votes
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Hoping for the best
February 27, 2026

My order item fid not fit but the customer service was great and I sized down with a new order. It has yet to ship but I'm am hopeful.

Date of experience: February 17, 2026
Texas
1 review
0 helpful votes
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Great! Customer service.
February 27, 2026
Updated review

The overall service was great. I purchased a black BOOT-YEAH MeshSmooth Deep Plunge Bodysuit and was too small. They exchange it and didn't have me return the order, because it was my firts time. I really appreciate the smooth, professonal service.

Date of experience: February 17, 2026

Overall procedure was quick
February 14, 2026
Previous review

Overall procedure was quick.

Date of experience: February 4, 2026