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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Has a nice hold but doesn't hold my gut in as much as I wanted it to. Still a nice fit and love the zipper on the crotch so I don't have to take it off when going to the bathroom
Typically when ordering shapewear, they're either uncomfortable or they're lacking somewhere. However, this fit like a dream and I am not itching to take it off as soon as I get home. Shipping was QUICK! I'm definitely buying more!
However, I should have gone down a size instead of getting the size I would buy in clothes. I got an xl and it didn't pull in as much as I like.
Well the first bra that I bought didn't fit well at all the second two that I bought is perfect I like to fit I like the way the material just holds your boob but doesn't flatten it I can't remember the two bras the last two that I bought but those are the best I mean I can sleep in those bras I can do pretty much everything and I didn't have any spillage now I have to figure out how I can get a body shaper but I'm not a big woman but I do want some kind of lift and I'm not sure where it's going to work but I'll have to keep looking and guessing I guess but thanks
The Frog first one I bought didn't hold up to the expectations it didn't fit like all the women was advertising that it said I noticed that a lot of women boobs weren't actually that big and a lot of them didn't have that much sagging so the bras fit them well I am a 40 Double D I didn't see where you just had extra large and large on certain bras and 2x I just don't know if that is equivalent to a 40 Double D so I tried these bras today so I'm just basically looking for a broad that I can sleep in and be comfortable in when doing things activities
I'm usually size small but I order a larger size. I thought it would fit but when I tried it on it was hard to pull it up. I feel like it's going to be ripped.
Overall, my experience has been excellent, particularly the prompt shipping and attentive customer services. It is unfortunate, however, that I have not been able to secure the right fit.
Promptness in responding to emails.
My experience has been great with Shapellx. I had an issue with one of my Gotte's a while back. They credited me back for the merchandise and didn't ask for it back and they sent me another and also they gave me a $10 credit for my next purchase now that is amazing and awesome.
You guys advertise that these don't rip however one of them I tried on immediately and there's a whole rip in it. The second one I wore the next day and there is a run in the entire leg. The only reason why I purchased them was because of the idea that they would not run.
It was easy to order. I received the product quickly. Returning it is a processed and not as easy as ordering. A little frustrated with return process
It was good experience except when checking out it had my bank acct on file and when Ii pushed cancelled and it still tried to charge I got message from my bank
I made a purchase, I received my package pretty quickly however the item didn't fit. I emailed their customer service they gave me a gift card for the amount of my purchase to reorder or buy something else with. I would definitely buy again from Shapellx.
I as so happy that I purchased the jumpsuit with built in shape wear. Im three months postpartum and it made me feel so sexy and confident. I wore it for a date night and my boyfriend gave me lots of compliments.
I absolutely love mine! The fit is amazing, it's comfortable, and it gives me the smooth, flattering look I was hoping for. The material feels high quality and supportive without being too tight. I've worn it for hours and still felt confident and comfortable. I would definitely buy another one and highly recommend it to anyone looking for great shapewear!
This is such a wonderful thing for women if you work all day awesome keep your snatch Love this order two more for my little sister.
I saw this shape wear on an ad and wanted to give it a try. Once I received my order it was love at first fitting. Loved how it got me snatched and still feeling comfy. I recommend it 💯
I do love the fit and it's comfortable. BUT I just didn't get the same flattening of my stomach as your ads show (and those ladies have way more pooch than I do).
I wish that the seam lines weren't visible in my form fitting dress
After ordering shapewear from there that I really like and fits perfect, I decided to order leggings. I wanted them for the gym and got a large which I felt were a little too tight for my liking. I went ahead and exchanged for an extra large. They made it so quick and easy!
I ordered the bare essentials hourglass full body brief bodysuit as needed a compression garment after abdominoplasty (and breast reduction). This works well for that, and for general wear. It is attractive and comfortable. I just ordered two more. 5 stars! Thank You!
The crotch is reliable and doesn't unsnap, and the support for double d's is legitimate! Over 40 in my body, so all the help is appreciated! Thank younshapelx!
My order item fid not fit but the customer service was great and I sized down with a new order. It has yet to ship but I'm am hopeful.
The overall service was great. I purchased a black BOOT-YEAH MeshSmooth Deep Plunge Bodysuit and was too small. They exchange it and didn't have me return the order, because it was my firts time. I really appreciate the smooth, professonal service.
Answer: They are legit. I purchased from them. The item was as described and is excellent quality
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