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ShapellxReviews 19,145

4.4

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From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,384
value
45
quality
3,446
This company responds to reviews on average within 1 day

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34,306 reviews

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Texas
1 review
0 helpful votes
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Look for help so I could look snatched
February 27, 2026
Updated review

I bought a corset. But the sizes run small. I didn't realize that an I purchased an XL but should have gotten an 2x or 3x. But it worked out because my daughter needed one.

Date of experience: February 16, 2026

Im just excited to try this item an come back to order...
February 15, 2026
Previous review

Im just excited to try this item an come back to order more

Date of experience: February 4, 2026
New Jersey
1 review
0 helpful votes
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Horrible!
February 27, 2026
Updated review

I ordered 2 bras based on. Shapellx own chart, when i recieved the bras they were too small & skimpy, not like the coverage seen in their ads.
But the most frustrating thing is that they play games with customers regarding returns. I wrote requesting a label to return bras instead of sending one right out they respond by telling you that they will respond in 24-48 hours. Obvious hedging to buy more time in hopes you will forget. This is a horrible company. I will never do business with them again!

Date of experience: February 16, 2026

Your website is cheaply put together & therefore frustrating
February 11, 2026
Previous review

Your website is cheaply put together & therefore frustrating. I was attracted to one particular bra, yet when i chick on the bra to gather more info it makes me circle around to find my bra of interest. I still don't know material make up of bra i am ordering. If i click on a bra, it is that one that i want more info on. I almost left the site due to the frustration of ur site. Hire a professional company to build ur site or u r losing customers.

Date of experience: February 1, 2026
Georgia
1 review
0 helpful votes
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Awesome!
February 27, 2026

I mistakenly bought the mid support but it was still really good support. So I just ordered a strong support and I'm sure it will be perfect to wear under my wedding dress

Date of experience: February 16, 2026
Alaska
1 review
0 helpful votes
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Trying to return
February 26, 2026

The suit is very nice but it doesn't work for me. I have had to request a return and it has been pending approval for days now.
Incredibly difficult to return suit. It doesn't even bother me that I have to pay to return it. I just wish this was easier

Date of experience: February 16, 2026
Ohio
1 review
0 helpful votes
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Beautifully uncomfortable
February 26, 2026

I was excited to see beautiful colors in my size. However the wire is very uncomfortable in these bras. I've adjusted the straps and band. My girls are sitting up very nicely but I'm peeling the bra off as soon as I get in the house.

Date of experience: February 16, 2026
Pennsylvania
1 review
0 helpful votes
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Happy Customer
February 26, 2026

Shopping was easy, Shipping was fast. Shape-wear fits as described. Made trying on bridal gowns a flawless experience. I will be purchasing more.

Date of experience: February 16, 2026
Canada
1 review
0 helpful votes
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I love it!
February 26, 2026
Updated review

I love the design and the fitting of the swimsuit in my body. I bought 2 swimsuits with different designs (black and teal) and it looks good in me! I love it!

Date of experience: February 16, 2026

No problem encountered during shopping online
February 11, 2026
Previous review

No problem encountered during shopping online. A lot of good videos and reviews.

Date of experience: February 1, 2026
California
1 review
0 helpful votes
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Muy bonitas fajas
February 26, 2026

Todo bien solo que para el regreso de algunas prendas si es difĂ­cil

Date of experience: February 16, 2026
New York
1 review
0 helpful votes
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A MUST BUY!
February 26, 2026

It really snatches me up and it's super comfortable especially when I have to use the restroom. It fit amazing under a dress, I the durability is amazing. I highly recommend this shape wear if you don't want to worry about buying stocking anymore or having the scare of your stockings having a run in them. I plan on ordering more in other colors.

Date of experience: February 16, 2026
Texas
1 review
0 helpful votes
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Perfect fit compliments my shape
February 26, 2026

I weigh 280 pounds 5'7 I purchased a 3x it was a little tight to put on but once I got it over my thighs it fit like a glove and comfortable it compliments my curves well. It smoothed out my stomach area and camouflaged my back rolls 😁 I will post with a video before I put it in, while I put it on and after.

Date of experience: February 16, 2026
Florida
1 review
0 helpful votes
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I had an issue with my sizing, emailed them they gave me an option to return, exchange or keep and get 50% off another order. Also, received a free gift on my birthday.

Date of experience: February 16, 2026
California
1 review
0 helpful votes
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High expectations
February 26, 2026

I see all the girls on TikTok, buying these Shapeware and fitting them so well who have similar body types to my own. However, one purchasing Shapeware, I found it not to fit correctly however, I have contacted customer support and waiting for a solution.

Date of experience: February 16, 2026
Georgia
1 review
0 helpful votes
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Poor Construction
February 26, 2026
Updated review

I was so excited to receive and wear my body shaper. I got the right size and even tried it on when I got it. It fit perfectly and was very comfortable. The day I put it on to wear it, the crotch zipper immediately broke and came off track. Given how much money I paid for this product, the hardware should be more sturdy.

Date of experience: February 16, 2026

Not good description
February 11, 2026
Previous review

Not good description.

Date of experience: February 1, 2026
New York
1 review
0 helpful votes
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Ok but not great
February 26, 2026

The bodysuit that I ordered specifically advertised giving like a lifting effect which I did not really get. The fit of the product itself was nice and as a compression or shapewear product, it was fine, but as far as the lifting effect, which was the reason I chose the specific product. I did not really see that.

Date of experience: February 16, 2026
North Carolina
1 review
0 helpful votes
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Not good!
February 26, 2026

Can't go according to the size chart when ordering the shapewear. Did not fit as expected, very small. How do I return as per policy? Bra's also fit tight

Date of experience: February 16, 2026
Florida
1 review
0 helpful votes
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It didn't change my shape
February 26, 2026
Updated review

It didn't really do anything for me I still need a bra also it was tight but it didn't suck anything in I also got the size I would wear in clothes I liked the nylon part on the legs

Date of experience: February 16, 2026

It was very easy to get what I wanted
February 11, 2026
Previous review

It was very easy to get what I wanted

Date of experience: February 1, 2026
California
1 review
0 helpful votes
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I purchased this product before and unfortunately had a couple runs that appeared after only having it more than a month. I was not offered a complete refund but a discount. I do not believe this is true of the advertisement that a heel cannot cause a hole or a run in the product. I accepted the discount in order two more. Hopefully this won't happen again.

Date of experience: February 16, 2026
North Carolina
1 review
0 helpful votes
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This shaper did not disappoint! The material was soft, fitting and super comfortable. They stayed in place and there was no thight/leg roll up!

Date of experience: February 16, 2026
Massachusetts
1 review
0 helpful votes
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Sweetest company ever
February 26, 2026

I was mistaken about my size. Expecting to pay for shipping back to exchange my order, the company went above and beyond. Acknowledged my error and sen me a new size for free. I was not expecting such generosity from a company these days

Date of experience: February 16, 2026
Canada
1 review
0 helpful votes
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Great suit
February 26, 2026

My swimsuit is exactly as advertised. Love it. Shipping was very fast. Great company and I will be ordering again in the future.

Date of experience: February 16, 2026