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From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Had to buy shapewear for a formal party on short notice. Not only did I receive it in less than a week but it fits perfectly! Definitely going to place s second order.
I Love the product, but the size ran a little smaller. So I need help in returning the item for a larger size,to be able to wear. Please send me your info.
I was looking for a nice body shaper and came across Shapellx and decided to place an order and I was say I was truly satisfied with my shaper and waist trainer and plan to order other shapers.
Second product I've both and again size are smaller then I normally wear,I'm regularly a 2x I've purchased a 3x and it's to small then I purchased a 4x and item still to small.
Im really impressed the items are high quality. They were packed beautifully. I haven't had a chance to try on but I don't think I will have a problem
Products were good but the shipping time was too long
Customer service was great I had orders the wrong size and the sent me another item with no additional charges
My experience was smooth I had place the oder didn't realize I had order an small,could not fit didn't even try I reach out to you guys make and exchange and and my original size few days later no issues I am happy
It was not too difficult to navigate the website and I was able to find what I was looking for in my size.
It was okay, I ordered a replacement and as of now I haven't received it.
Very quality service from this site. Quality products and very flattering to the body of a middle aged woman.
I have ordered many items and I have not been disappointed. Each item is exactly what it says and does exactly what it should.
Best bra ive ever had! The hype is real! Fantastic support. The girls are were they should be helps smooth the back. Looks amazing. Love it!
Everything is just right the bra not so much too much spillage for me.
Awesome and it came fast in the mail people was very helpful
My body has never looked better with or without the pads. Everything is compressed but breathable.
Great experience open and clear communication when I had questions and supportive until issues was resolved looking forward to seeing what additional products come
Order the wrong size, but I was taking care of right of away. No hassle 👌
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members