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From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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This was my first time purchasing shape wear so I should have ordered a size up. It does fit well once I get it on. I will be purchasing more in the future.
Horrible product, straps are in the way of the bra, zipper on crotch too far back, and the support is minimal! For the price on this item I expected somewhat of support!
So sorry about that, Efigenia and we'll let the team know about this. But for us to turn this around, send us a DM so we can quickly sort thing out.
Runs very very small and after paying 75 dollars i have to pay to send it back. Looking forward to my refund and i will now shop here again.
We’re sorry to hear about your disappointment, Yolanda. No worries, we're here to help you get an exchange until you get your perfect fit. Please send us a DM with your order number and email address.
The shape wear I purchased is good one of the best i have the one thing I wish I did was purchased a second size down
Yassss! Thank you so much for the love, LaShanda. If you need further help, we're just a DM away.
Xcellent, I'm very satisfied with my purchase, I'm considering going down a size and get the one with the side zipper
This just makes our hearts sing, Kia! Thank you for sharing this, and we look forward on your next purchase.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
This truly warms our hearts, Lynette. Thank you for sharing your input and stay amazing!