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From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great quality products and their shipping is always super fast.
This is my second set! I love my faja's. They fit well. They really hug my thighs and the butt part makes you look super smooth.
Fantastic! It's comfy indeed! Thanks, Michelle!
Great. The best shape wear. Just ordered another, plan to leave reviews soon after I receive next shipment. Thank you.
Wow! Thanks, Daphne! You're amazinggggg!
Love my body shape in everything. Will be a repeat customer
Niiiice! Thanks, gorgeous! Can't wait for more purchases from you!
I absolutely love the product but purchased the incorrect size
Yasss, Tamara! We appreciate your love, pretty. Send us a DM through this link https://www.facebook.com/Shapellxofficial if you need further help. Stay safe!
Shapes and fits very nice. You cannot tell that you have it on. I am going to buy again in beige or nude color. Love this item. Lifts butt and flattens stomach.
Thank you for the love, Latisha. We're just a DM away through this link https://www.facebook.com/Shapellxofficial if you need further help. Stay safe!
Awesome customer service! I let them know I wasn't satisfied, and they handle the situation right away. I will always be a customer.
We always aim to deliver great customer experience, glad that we have made it, Oneacka! Thank you so much!
The size was incorrect. I reached out but received no help. I ordered another in the correct size.
I loved the products high quality and true to size. I received my product and was very pleased. Fast service
This truly warms our hearts, Charmaine. Thank you for sharing your input and stay amazing!
My experience was very stressful giving the fact I followed the directions on how to make returns thru ur company, and on how long it took for any response in regards of return for my exchange for a size difference. I never had any issues buying from here. Other then this. But I will continue to order becuz I love the shapellx from you guys!
This means a lot to us, Leticia. If you need further help, we're just a DM away.
When I say this is the best waist trainer that's exactly what I mean and worth every dime, thanks.
This just makes our hearts sing, Wilasha! Thank you for sharing this, and we look forward on your next purchase.
Always great when ordering. I receive my items quickly
Louder! Thanks for sharing this, Shaquana. We're so happy that you're living for your orders. Stay awesome!
Package came on time a bit small but I'm having a procedure done so it should fit after!
This means a lot to us, Ariee. If you need further help, we're just a DM away. https://www.facebook.com/Shapellxofficial Stay safe!
I love your products but I think I was sent the wrong size in the last body shaper I ordered. I ordered an 3x/4x but it looks really small.
Worry not, Tyrone! Our Fit Experts will help you get the right size, style or brand! Send your order details here: https://www.facebook.com/Shapellxofficial so we can work on your exchange.
Fast and professional one thing I love the mail person made sure for a min so I can get to the door to get my things
We appreciate you doing that, Laketa. And we're so happy that we're able to give you exemplary service. Please, if you need any assistance, feel free to send us a DM using this link. https://www.facebook.com/Shapellxofficial
The item is good but I saw that the item goes little high waist but mine not.
This just made our hearts flutter, Sandra. Thank you for sharing this love lots!
Excellent product and service. I will buy more in the future
This just makes our hearts sing, Tabitha! Thank you for sharing this, and we look forward on your next purchase.
Perfect fit as described will buy again. Fast shipping
This truly warms our hearts, Carmelita. Thank you for sharing your input and stay amazing!
Thank you so much for replacing my size! Great experience!
This truly warms our hearts, Dominique. Thank you for sharing your input and stay amazing!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We always aim to deliver a great customer experience, glad that we have made it, Victoria! Thank you so much!