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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I've had a pretty good experience with their company
Love the merchandise. This is my second purchase in 2 months. But I would love to see plus size ads, videos, and pictures also we can see how it will look on different body shapes.
The items that I ordered one of them were too small. The sizing ran a bit smaller than usual, and the other item looked very cheap and didn't fit..
I've had only a very few issues in the past but everytime i did, shapellx had stepped up right away & done everything in their power to rectify the issue & have ALWAYS made it right. This is why i always go back & why ive ALWAYS only gotten my shapewear. They are my go to for my shapewear needs. I love shapellx.
The shapewear panties were fine. The problem was the body suit and the dress. Hardly any compression and the bodysuit was too small even though I used the size chart
Overall I like the company products. If you search my name you see i buy alot of your products. However I have a lot of products I didn't want and could not obtain a return label it is very hard to return a product so I think this will be my last purchase.
I am always weary trying a new brand because I am tall and not being able to try on in person is hard if returns aren't easy. Customer service here is really amazing and the products are great!
Was a little unhappy that my item came damaged and I could not exchange for exact item but I was happy to find a similar item
I have purchased shapellx shape wear in the past, and when I tell you, they are on point I promise you will not be disappointed. If you have not made your purchase please do so now you will not regret it.
Wore this once to a luxury hotel and it faded instantly when going in a hot tub. Disappointed. Love the suit and the fit though.
I live in Canada and I understand the shipping is different but I had no issues receiving the items I ordered. I did have to reorder a product that would fit better and customer service helped me out with a digital store gift card which worked easily.
Love this product! I wore it all night and it didn't roll down. I didn't have to worry about pulling it up either.
Fast shipping which I appreciate the most! It was an excellent fit and great communication, I will definitely be ordering from this company again!
I like the shape ware. The bra fit my full breast. It just took a bit long to receive…. Maybe I was excited about receiving it😂
My shopping has been good. I will not be able to rate products until I receive them
Shapellx delivers on their promise everytime. I love the products. The bathing suit I ordered was a bit too big and they immediately sent a replacement. Products are made of great quality material. The bathing suits snatch you in perfectly
My leggings fit perfectly under my dress. I love my results.
Received my Shapellx and it did not fit properly. I had to return it for an exchange. At first, I wasn't receiving any response, but I did get in contact with the seller and was able to return it. Now waiting for them to receive it and resend a new size.
Ordering my jumpsuit was easy, great material length is good. But unfortunately does not fit good. Neckline to big, I have sent multiple emails to start return but no reply. Can you please assist with my return?
Saw an ad on Instagram and thought I would give it try. The price was reasonable and I was more than satisfied with my new bathing suit. I'm normally a size L/XL and the Large fit perfectly!
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

