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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,798
value
44
quality
3,443
This company responds to reviews on average within 1 day

Instant Feedback

37,510 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Love it
December 24, 2024

My experience was great and Will definitely continue to shop with you guys

Date of experience: December 14, 2024
Tennessee
1 review
0 helpful votes
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I was so excited to receive my item I've seen and heard so much about it till I try it on myself it don't fit how can I return it

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 13, 2024
Missouri
1 review
0 helpful votes
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This is the second time I bought from you guy and you guys always give great quality product in a timely matter and I'm very grateful for that

Date of experience: January 6, 2025
South Carolina
1 review
0 helpful votes
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Placing and receiving order
December 23, 2024

Great shopping experience and the shipping was swift as well

Date of experience: January 3, 2025
Maryland
1 review
0 helpful votes
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Excellent!
December 23, 2024

Excellent experience. Excellent shape wear. I highly recommend.

Date of experience: December 13, 2024
North Carolina
1 review
0 helpful votes
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Not please
December 23, 2024

Shaper didn't fit. Wasted money. Shaper was disappointing.

Date of experience: December 13, 2024
California
1 review
0 helpful votes
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30th wedding renewal
December 23, 2024

I ordered this shaper to wear under my dress and it was the most comfortable shaper I have worn. Even had a zip to use the restroom. Great quality and fit me perfect!

Date of experience: December 7, 2024
Texas
1 review
0 helpful votes
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Great
December 23, 2024

Fits wonderfully and tucks everything in. I will definitely buy again

Date of experience: December 13, 2024
Texas
1 review
0 helpful votes
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Me gustó mucho como me luce😍
December 23, 2024

Todo llego a tiempo, en muy buena condicion, me gustó xq esta muy suave la tela

Date of experience: December 13, 2024
North Carolina
1 review
0 helpful votes
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Good product
December 23, 2024

It took a little time,I expected it to get to me sooner. But I really like it.

Date of experience: January 3, 2025
Texas
1 review
0 helpful votes
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Best product to own
December 22, 2024

Quick on response and great service as well as products

Date of experience: December 12, 2024
New York
1 review
0 helpful votes
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Fast delivery. Good quality. Just need more material for large torso

Date of experience: December 12, 2024
Texas
1 review
0 helpful votes
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I recommend the product
December 22, 2024

Im loving it. I will come back to purchase something else. Thank you keep up the great work.

Date of experience: December 11, 2024
Michigan
1 review
0 helpful votes
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A great product to wear
December 21, 2024

Products fast and easy to order I love my product I want to look good at all times and feel good

Date of experience: January 4, 2025
North Dakota
1 review
0 helpful votes
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The bodysuit was well made...
December 21, 2024
Updated review

Very good shapewear.I wear a size 10/12/14 at 189 pounds and the XL worked for me...a little tight but it fit.

Date of experience: December 11, 2024

It really helps
April 20, 2024
Previous review

I'm glad I found this website...I'm size 12 and the XL fit me well...it was quite tight.

Date of experience: April 10, 2024
New York
1 review
0 helpful votes
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Great customer service and quality
December 21, 2024

I purchased 2 trainers for the black friday sale I underestimated my shape and needed to size down the exchange process was hassle free, customer service was responsive and dealt with it within a week. The quality of the trainers are nice definitely makes you feel sucked in and definitely helps with my posture, I use one for workouts and the other to lounge. Definitely would recommend.

Date of experience: December 11, 2024
Tennessee
1 review
0 helpful votes
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The bodysuit doesn't flatten the front, and causes back fat wrinkles

Date of experience: December 11, 2024
Illinois
1 review
0 helpful votes
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Great purchase
December 21, 2024

I LOVE the way it fits especially on my thighs! I have purchased many from other companies but the one I purchased from shapellx is the ONLY one that don't give an indent around my thighs that can be seen through my clothes but I get a smooth comfortable fit all the way!

Date of experience: December 11, 2024
North Carolina
1 review
0 helpful votes
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Love it!
December 21, 2024

Fast and convenient service. I ordered the wrong size by mistake but happy and surprise I can fit my size!

Date of experience: December 11, 2024
Ohio
1 review
0 helpful votes
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ITS A GOOD BUT A BIT SMALL
December 21, 2024

I LIKE IT. I LOVE COMPRESSION BUT I THINK I WOULD ORDER ONE SIZE UP IS ALL. MY PREFERENCE IS COMPRESSION WITH A BIT OF ROOM IF YOU PREFER A GIRDLE REALLY TIGHT THEN THEIR SIZE CHART MATCHES

Date of experience: December 10, 2024