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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,798
value
44
quality
3,443
This company responds to reviews on average within 1 day

Instant Feedback

37,446 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Mary Ann F.
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I ordered my first piece earlier this year and fell in love with how it fit and the way it co.pressed and smooth my curves that I now have four different pieces for different occasions and outfits. I absolutely love my shapellx shape wear. I plan on purchasing more. I recommend this to anyone who wants a smoother look or to help accentuate their curves.

Date of experience: December 16, 2024
Massachusetts
1 review
0 helpful votes
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Great
December 26, 2024

Good product, love it
Delivered on time as well
Nothing much to say

Date of experience: December 16, 2024
District of Columbia
1 review
0 helpful votes
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Butt Lifter
December 26, 2024

The butt lifter did not give me the lift that I needed, but the customer service has been excellent!

Date of experience: December 15, 2024
Michigan
1 review
0 helpful votes
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Fits perfectly true to size
December 26, 2024

Highly encourage the full body or bodice in addition as it smooths so perfectly it accentuates the back fat🤣🄰

Date of experience: December 15, 2024
California
1 review
0 helpful votes
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Dislike
December 25, 2024

I would like the sipper opening on the bottom to be longer. The sipper is 10in but the opening is 9in but really you can only use 8in and it does not hold by it self because of the sipper been secured, secure alright but can pee

Date of experience: December 15, 2024
California
1 review
0 helpful votes
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Great fit
December 25, 2024

Fit, as described.Delivery was extremely fast and excellent customer service

Date of experience: December 15, 2024
Ohio
1 review
0 helpful votes
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Expect To Be Impressed With Shapellx
December 25, 2024

This is the best shapewear yet! Quality material and difficult to get on yet still snatches your body. As soon as I tried on my first one - I ordered another one in a different style. You better get you one of these!

Date of experience: December 15, 2024
California
1 review
0 helpful votes
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NA
December 25, 2024

I choose not to provide any actual review as I keep receiving the emails to confirm that I received my order

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 14, 2024
New York
1 review
0 helpful votes
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Nice! I could have gone a size down
December 25, 2024

Super comfy! I think I could have sized down to make tummy completely disappear. Will definitely buy again.

Date of experience: December 14, 2024
Virginia
1 review
0 helpful votes
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Shape!
December 24, 2024

This product gives you a shape that's out of this world! Glad I purchased.

Date of experience: December 14, 2024
Missouri
1 review
0 helpful votes
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Would not recommend, not consistent with prior products

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 14, 2024
Florida
1 review
0 helpful votes
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Fabulous
December 24, 2024

Awesome experience. Well purchase again. I may but my friends and family some items. It's really hard to find the perfect fit. Thank you for making a great product..

Date of experience: December 14, 2024
Wisconsin
1 review
0 helpful votes
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Like what I read but am b old school proof b in pudding will come back when recieve

Date of experience: January 5, 2025
Connecticut
1 review
0 helpful votes
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Love the products
December 24, 2024

Customer service is great. Product good quality, shipping is always good timing

Date of experience: December 14, 2024
Florida
1 review
0 helpful votes
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Satisfied.
December 24, 2024

Awesome. Delighted. Satisfied.Happy.so satisfied and wanting more.

Date of experience: December 14, 2024
Maryland
1 review
0 helpful votes
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Product delay
December 24, 2024

It was a decent experience the product took a long time to get to me.

Date of experience: December 14, 2024
Florida
1 review
0 helpful votes
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Love it
December 24, 2024

My experience was great and Will definitely continue to shop with you guys

Date of experience: December 14, 2024
Tennessee
1 review
0 helpful votes
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I was so excited to receive my item I've seen and heard so much about it till I try it on myself it don't fit how can I return it

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 13, 2024
Missouri
1 review
0 helpful votes
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This is the second time I bought from you guy and you guys always give great quality product in a timely matter and I'm very grateful for that

Date of experience: January 6, 2025
South Carolina
1 review
0 helpful votes
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Placing and receiving order
December 23, 2024

Great shopping experience and the shipping was swift as well

Date of experience: January 3, 2025