SendMyBagReviews 1,052

Got a bill to pay extra as I did weigh my suitcase and was almost 30kg but they said it was over
Wonder how you can do this for us for you to get your own scale on collection to confirm the weight

Other than that your service was good and I promise I will come again

On time collection, on time delivery. What's not to like.

Smooth. Will use again. Great communication. Good price. Is this 50 characters yet?

Very satisfied. Excellent customer service, providing step by step courteous guidance making this first experience very positive. It was complicated as my boxes were at a friend's house in the US but had to be shipped on the spot. One box was opened but carefully repacked. Nothing missing or broken. Highly recommended.

Smooth booking procedure and printing of documents and overall great experience.

We used sendmybag to bring 5 boxes from California to Spain. Very helpful staff, who answered our myriad questions and helped ensure we made it through the customs process.

The collection and drop off were both excellent via Parcel force such Sendmybag uses and it worked really well as a courier. My only ussue is the extras that you pay for such as labels, and the label holders (which I already had). So it ended up being more expensive than at first appeared and that's always annoying. However as far as reliability is concerned I would use them again.

I used send my bag twice, and it has always been a great experience. The online booking is easy and they are always on time
I sent from Germany to Italy

This is THE perfect way to send your stuff on or back to a different country - website intuitive and fast proactive service - efficient, good value for money and a reliable service

I sent luggages from the Netherland to Italy! Perfect on time, helpful at answering every my question also by e-mail

Although the courier in our opinion did not ring our doorbell and claimed no one was home, the Send my Bag team kindly rearranged collection for another day and without charge. This time it went well and the parcel arrived intact at the destination.
Throughout the transaction the send my bag team were faultless.
Would recommend.

Straight forward instructions, pick up on time, delivery perfect. Updates all the way. Many thanks! Defo use again and will recommend.

Easy way to book the delivery, easy instructions, fair prices, quick client service, perfect delivery

Very satisfied with this service. Only problem I had was 4 days after the package was delivered I received an email with a bill for an additional $71. The email stated that my package exceeded the dimensions. Thankfully the recipient was able to salvage was left of the UHaul box with the dimensions clearly labeled on the box. Next time I will take pictures of the measurements prior to sending it off. Not cool

Worked great. No issues. All of my things arrived intact and on time.

Every time I have used Send my Bag, not only has customer service been reliably prompt, friendly, and helpful with any problems that came up, but my boxes have arrived in record time and in good shape.