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SendMyBag has a rating of 4.2 stars from 1,052 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SendMyBag most frequently mention customer service, several times and perfect condition. SendMyBag ranks 1st among Luggage sites.
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We highly recommend this service. Will certainly use it again.
Delivered a large box from Ireland to New Zealand - door to door was about 1 week. Very attentive customer support and clear tracking. They are suitably priced when you compare to cheaper less well reviewed companies out there,
It was great. Arrived in three days. Super easy drop off and pick up.
Had a stopover with my flight and didn't want to carry luggage around. Sendmybag was cheaper and very efficient.
Great service.
My case was collected as scheduled and delivered safely to destination 3 days later.
I was going on holiday but travelling by motorcycle so luggage space was at a premium.
This service allowed me to take more than I required and at a very reasonable price.
Great 👍🏻
I have used Send my Bag four times now to send my daughter's bags to different countries and every time, the service has been easy to use and on time. I would highly rcommend.
Top! Goede service met daarbij een goede beschrijving van hoe alles aan te pakken
Very pleased with the patient help and ease of process. Bravo!
High levels of communication and extremely fast service. Highly recommended
Well impressed. Case collected from hotel reception on a Friday and delivered 09.30 the following Monday. Have been telling everyone about this brilliant service - and very reasonably priced too.
I use SendMyBag whenever I need to ship my belongings internationally.
SendMyBag's customer service, communication and support are great. I find their shipping most reliable and great value for money.
Absolutely Spot On, exceeded my expectations. Took a while to get my head around what can and cannot go in the bag but all worked well. Changed my delivery date for return, all worked smoothly
I sent my luggage back to the UK, and it arrived in five days as promised. I have no complaints. I highly recommend this company.
My bags were picked up and delivered on time. I was kept informed by text every step of the way. I would definitely use them again.
Collected and arrived as promised. Staff I spoke with her very pleasant, helpful and took care to ensure I understood what would happen and when. A most unusual phone experience that gave me full confidence in the service
The service was good, the bags got delivered as promised. However, I received an invoice with a hefty fee for exceeding the size allowance which was an absolute lie. The company refused to send me a proof or evidence of that being the case. After I posted a negative review, I got contacted again, and the issue was solved immediately.
I used SendMyBag to send my stuffs across Europe because I am moving for work. The instructions to prepare the luggage for transport were clear and I think it's quite affordable. The luggage arrived faster than I expected. It's nice that I could also add specific delivery instructions.
Service was very good. But make sure you read all the info and smallprint about what can/cannot be sent. I had to cancel then rebook when I realised some items could not be sent.
Amazing service first time using it and I will use again
Everything as promised, delivered on time, no damage, no surprises, good price
Answer: Scam, additional charges added, no explanation and letters of demand following, this is not an ethical business.
Answer: Avoid sendmybag if you can Would give a negative rating if I could. Had 2 bags delivered, they lost one and damaged the other. On top of that are now refusing to process a claim. I have read other reviews to know they do this on a regular basis. Companies like this shouldn't be allowed to operate. 0 marks for doing there job and a definite negative on customer support.

