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SendMyBag Reviews Summary
SendMyBag has a rating of 4.2 stars from 1,052 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SendMyBag most frequently mention customer service, several times and perfect condition. SendMyBag ranks 1st among Luggage sites.
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Ordered labels and label holders and never received the latter
This was so much easier than Fedex. The website walked me through all the info that I would need to ship a suitcase to my daughter in Italy. She will be using it again to ship her bag back to the US.
Very good experience it all went very smoothly
Wood recommend and I would use again.
Kind regards Ms C McLaughlin
I have used send a bag on numerous occasions and will continue to do so. The website is easy to navigate and very efficient. They picked up my bag on the said day and they delivered it the next day.
I was looking to send a small case to Spain and I was very nervous about sending one but my fears were dispelled when I spoke to someone at customer service. Every time I phoned I was I spoke to someone who was very courteous polite and reassuring about my bag and that it was on its way. I had download the app which help me to track it. It arrived in good time at the destination the return journey did take a bit longer. But I was kept up todays every time I phone the company. So I would highly recommend them. I planned to use them new year
Everything about the pickup communication and ultimate delivery halfway across the world was easy
Fantastic service I used it to send my daughters clothes to her university halls.
Good service as always and quite fast. Never disappointed by Send My Bag!
Fast and good service, excellent experience! All the items were in good condition.
This is my second time using the services of SendMyBag and I would definitely recommend it to anyone!
Everything worked well. My bags arrived in time and I'm perfect condition
Fantastic service on the phone and online. Cost effective and so efficient
Sehr einfach, alles sehr gut erklärt. Viel schneller als DHL!
Koffer von Deutschland in die USA verschickt.
Guter Preis!
Immer wieder!
Day to day communication. Package arrived prior to planed date.
So convenient and easy – was very impressed with the speed and availability of couriers, customer service was helpful and readily available. Much cheaper than buying extra luggage on a flight and far less hassle. Will definitely use again. I've already told several friends about it!
Sendmybag is an excellent service if you want your luggage to arrive safely at its destination. Best of all, they pick it up at your home and deliver it to the door of the destination of your choice. It arrives safely, with no bumps and you have the certainty that everything is insured.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Beverley,
Thank you for your review, I'm sorry to hear about the issues surrounding your postage.
I can't see any notes on your order to indicate that you brought the matter to our customer service team, but I'm thankful that you have raised this now. I will reach out to you directly so that we can discuss the non-receipt of your labels / label holders in further detail.
Thanks,
Darren
Send My Bag