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SendMyBag

4.2

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SendMyBag Reviews Summary

SendMyBag has a rating of 4.2 stars from 1,052 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SendMyBag most frequently mention customer service, several times and perfect condition. SendMyBag ranks 1st among Luggage sites.

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Ireland
1 review
0 helpful votes
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Good service
July 21, 2021

Very happy with the service, the courrier, and the tracking available as well as communication.
I wish we could still send hold-alls though as it would be handier for holiday.

Date of experience: July 21, 2021
Spain
1 review
0 helpful votes
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Wonderful service!
July 21, 2021

The truck man was super friendly when he came to pick the suitcase. Besides, during the transport I was able to see each point of the journey and the packet was delivered in the correct date.

Date of experience: July 21, 2021
GB
1 review
0 helpful votes
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Happy
July 21, 2021

Everything arrived earlier than stated.
The only problem I had was that it is quite complicated to organise all their demands pre shipping after Brexit. Probably not the fault of send my bag.
Next time will be easier.

Date of experience: July 21, 2021
GB
1 review
0 helpful votes
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Easy to use and very efficient
July 21, 2021

Very good service. Easy, quick. Bag/box arrived earlier than the quoted time.

Date of experience: July 21, 2021
GB
1 review
0 helpful votes
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Wonderful
July 21, 2021

Economical and amazing service. I like it very much. This is really hassle-free service.

Date of experience: July 21, 2021
GB
1 review
0 helpful votes
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Amazing communication and service
July 21, 2021

I had to send a box to the UK from the Philippines because the flight I booked only had 25kg of baggage and the addition of baggage is too expensive. I've seen the option of using sendmybag from a travel blogger before and thought this was the perfect opportunity to try them out. I booked collection a day before and just had to fill out the forms and list the things inside as well as the value of each. My box got held up at customs when it got to the UK but was quickly rectified when I had a chat with the amazing team of sendmybag. They followed it up for me and provided them with details with one of the contents of my box which could be the reason for the hold up. A few hours later, I got an update that the box was released and knocked on my doorstep (received by my friend) a few days later. Transaction and communication was so smooth and communication with them gave me confidence that my belongings would be safe.

Date of experience: July 21, 2021
Arizona
1 review
0 helpful votes
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Shipped large luggage internationally, twice, two years in between. Both times the service was delivered as advertised. I'd use it again.

Date of experience: July 20, 2021
California
1 review
0 helpful votes
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Timely and safe
July 20, 2021

The delivery was easy and efficient, everything was collected on time and arrived on time, it also arrived in excellent condition. Overall very happy with the service and the value, would definitely recommend.

Date of experience: July 20, 2021
Michigan
1 review
0 helpful votes
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Cannot complain, did it in less than a day, identified all suitcases with the labels, they got picked up by DHL in Germany and all shipped right away. One arrived after the other but they all got intact to the final destination in the US. Thanks!

Date of experience: July 20, 2021
France
1 review
0 helpful votes
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Great service
July 20, 2021

This was my second experience with Sendmybag and, as the last time, it was exceptional. It's convenient, economic and really fast.
Strongly recommended.

Date of experience: July 20, 2021
New York
1 review
1 helpful vote
Follow Isabella A.
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Amazing! Sent my bag from france to USA and it arrived in perfect condition. Pickup was a little bit tricky, but Once you actually ship the box, it is no hassle at all

Date of experience: July 20, 2021
South Africa
1 review
2 helpful votes
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Fabulous active service: answered all questions and addressed issues promptly.The support is incredible! From live chats to, emails there was always someone at hand to help. Fabulous service. Suitcase arrived as predicted and all goods received untouched or lost, even after customs did open up the case. Highly recommend this to anyone trying to send goods quickly. Thx for a fabulous service. Keep up the great work.

Date of experience: July 20, 2021
Italy
1 review
1 helpful vote
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Excellent value
July 20, 2021

Super customer service, fast and safe delivery. Have used several times and recommend to everyone

Date of experience: July 20, 2021
Italy
1 review
0 helpful votes
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Very satisfied
July 20, 2021

I've shipped some of my clothes from the uk to mainland Europe. SendMyBaag was very helpful and organised, I haven't had to pay for custom duties and received my clothes quite soon!

Date of experience: July 20, 2021
GB
1 review
0 helpful votes
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Reliable, excellent
July 20, 2021

I've been using SendMyBag to send boxes between Ireland, France and the UK when I have moved city. The price is right, pickup has been reliable and great customer support. I also love the tracking app. Keep up the great work!

Date of experience: July 20, 2021
GB
1 review
0 helpful votes
Follow Rachel V.
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I booked Send My Bag to collect a box of books from me for dispatch to a friend in Florida. It's not the first time I've used them. We were in the midst of packing up to move house and I needed to be able to rely on prompt collection and safe delivery to the destination. Great step-by-step updates and we are 100% satisfied. Wouldn't hesitate to recommend!

Date of experience: July 20, 2021
Germany
1 review
0 helpful votes
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Box to South Carolina
July 20, 2021

Excellent Service. Arrived in tact at destination ahead of projection.

Date of experience: July 20, 2021
Germany
1 review
0 helpful votes
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Efficient and all delivered.
July 20, 2021

I had moved over to Berlin from Dublin and wished to have some additional belongings sent over such as hiking gear and an Xbox.
It was all very seamless and the journey was a mere 4 days door to door.
Would use again.

Date of experience: July 20, 2021
Ireland
1 review
0 helpful votes
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Punctual
July 20, 2021

The whole process was timely however half my luggage arrived on one day and the next on another which meant I had to spend two days waiting around. Also one box had gotten really wet so the clothes at the bottom stunk when they arrived.

Date of experience: July 20, 2021
Australia
2 reviews
43 helpful votes
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Reliable and fast service
July 19, 2021

Send my Bag was reliable, fast and well organised. Despite the pandemic they arrived quickly and were tracked consistently, bags were in good condition with all the items enclosed. Very impressed. It's the second time I've used them.

Date of experience: July 19, 2021