On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
SendMyBag Reviews Summary
SendMyBag has a rating of 4.2 stars from 1,052 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SendMyBag most frequently mention customer service, several times and perfect condition. SendMyBag ranks 1st among Luggage sites.
We monitor reviews for authenticity
I had a friend that would be relocating across the Globe (Europe). She had a lot of personal items. She asked if she could borrow a suitcase yes no worries. Expenses had piled up she then asked if she could leave the suitcase she would retrieve it at a later date. I decided I would send it to her. Your company did a GREAT JOB! Her suitcase only took I think two days. She emailed me she was shocked when it arrived the time frame was unreal. Thanks again for your professional services.
I was truly surprised by the price and how quickly and smoothly everything was picked up and delivered. I also contacted customer service a couple of times for information purposes and they were very helpful and polite. Overall I'd highly recommend this service. We shipped a massive box and a bike from the US to Europe.
The service was perfect from pickup till delivery and I was able to track my bags so I would definitely recommend others to use.
From booking to delivery, the service received was excellent. Bags even arrived quicker at the destination than expected. It was a great way to move all my personal belongs from the US back to the U. K. when college closed without much notice last year during the pandemic. Would definitely recommend and it was cost effective too.
Mulriple Paris - Los Angeles, Paris-london and Munich -Paris experiences
Very easy to arrange and all at a reasonable price when compared to airline excess baggage costs. I would highly recommend this service to anyone who finds themselves with extra baggage when travelling.
Have used Send my Bag several times and apart from one unfortunate incident due to humour error they have carried out what I wanted, and would use them again.
The bags arrived in a timely and undamaged manner.
Bag got there and back ok unfortunately never got to open it has we at to fly home early due to Covid pandemic. Send my bag tried to charge extra for return journey saying case was oversize but it hadn't been opened. Obviously as it had been stood for a long time on one end the clothes had settled but explaining that was not enough so had to take photos of case with measurements and send them. Bit of a faf for something obvious but eventually sorted.
It was one of the best and most convenient services that I have booked. The guy came and fetched the suitcase at my place and it was delivered in the Netherlands a week later without any hazzle. The guy was extremely friendly and very service-minded and all worked out very well.
When Europe closed its borders, I had to pack up my apartment and leave the country overnight. Sendmybag's timely pickup and helpful personnel eased so much stress from this insane story - knowing that I wouldn't have to carry my heaviest luggage through multiple airports was a relief. It showed up at my door in New York less than a week later!
Really easy to use the delivery service, had to send some boxes of personal items back and forth between Germany and UK for a short term stay, all worked out very well and for a reasonable price. Would use again! We had an issue with something (fault on our end) and customer service team were very helpful and sorted it out ASAP.
We had to send two suitcases from Uk to Spain all went very well :) highly recommend
I was very worried about missing the driver as the reception at my accommodation refused to either take my bag or ring me if he arrived but the driver rang me on arrival and was so kind! He even had an adhesive pocket to attach the label onto my bag when he saw me running over with cling film and duct tape to try to attach it! The bag arrived home within a week during the peak of the pandemic. Couldn't have asked for a better service!
From the instructions to the delivery I found Send My Bag so easy to use and I was confident with them.
I have been using send my bag for years now for EU shipping. Never an issue, could not recommend more!
Cheap, fast and accountable. Great experience also with the assistance
Good, no problems. A struggled preparation but the result is fabulous cause I didn't need to stress!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Luggage Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members