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SendMyBag

4.7

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SendMyBag Reviews Summary

SendMyBag has a rating of 4.7 stars from 1,058 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SendMyBag most frequently mention customer service, several times and perfect condition. SendMyBag ranks 1st among Luggage sites.

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GB
1 review
0 helpful votes
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Lifesaver
August 2, 2021

Because of COVID, I was trapped in the UK with all of my belongings stuck in italy last May. All other companies were either not functioning or had very specific requirements of boxes and drop-offs. Send my bag allowed my bags (of ALL shapes and sizes) to be returned to me, with super easy pick up and delivery from and to my door. Price was great too, they absolutely saved me.

Date of experience: August 2, 2021
GB
1 review
0 helpful votes
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Excellent service
August 2, 2021

Very easy to use. I have used SendMyBag several times and they always deliver a great service.

Date of experience: August 2, 2021
Australia
1 review
0 helpful votes
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Excellent service
August 1, 2021

We sent ski bags and luggage from LA to Sun Peaks in Canada. They arrived on time and we were updated at every step along the way.

Date of experience: August 1, 2021
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Fast and helpful
August 1, 2021

My child was studying abroad and had accumulated another entire suitcase. It was just too much for her to handle by herself going to the airport. Send my bag came, helped, so that she did not have to deal with this extra baggage. We received the suitcase in about a week or two after she returned. It was so nice not to have to worry about it. We highly recommend.

Date of experience: August 1, 2021
GB
1 review
0 helpful votes
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Amazing service.
August 1, 2021

Discovered this service by accident and I would certainly recommend it. Great personal phone interaction and my bag arrived well within the time frame. Had to change the dates a few times and had to reschedule but the staff here could not have been more helpful and accommodating. I will definitely use them again in the future.

Date of experience: August 1, 2021
Italy
1 review
0 helpful votes
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Very satisfied
August 1, 2021

Convenient and useful. With no issues I have received all my luggage

Date of experience: August 1, 2021
Switzerland
1 review
0 helpful votes
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Perfect
July 31, 2021

Everything was perfect. They reappeared the promised times. Thanks

Date of experience: July 31, 2021
GB
1 review
1 helpful vote
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Very helpful during the pandemic
July 31, 2021

Used sendmybag when I was moving back to the UK from China at the beginning of the pandemic. They were really great in making sure that my items were sent once the courier service was back up and running.

Date of experience: July 31, 2021
Italy
1 review
1 helpful vote
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Excellent
July 31, 2021

It was very fast and low cost. The package arrived in perfect conditions and the instructions on the website were very clear and easy to follow

Date of experience: July 31, 2021
Georgia
1 review
1 helpful vote
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Easy & quality
July 31, 2021

Very easy to use & we felt safe with the tracking. No issues! Great value.

Date of experience: July 30, 2021
Washington
1 review
1 helpful vote
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I love it
July 30, 2021

Easy, convenient. Does what it says on the tin. Reliable and inexpensive.

Date of experience: July 30, 2021
GB
1 review
1 helpful vote
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Travel help
July 30, 2021

Travelling with heavy luggage is always a stressful experience, Send My Bag ends all that stress. Luggage collected from one's own front door and is awaiting at one's chosen arrival destination. Couldn't be easier.

Date of experience: July 30, 2021
Florida
1 review
0 helpful votes
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Efficient and timely
July 30, 2021

Shipped 4 suitcases from CA to FL. All awaited our arrival in good condition.

Date of experience: July 30, 2021
GB
1 review
1 helpful vote
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The shipment of our boxes from New York to London was seamless and the excellent customer service made a huge difference! They will help you with all your questions, custom forms were straightforward thanks to their guidance. I'll certainly use their services again!

Date of experience: July 30, 2021
GB
1 review
1 helpful vote
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Excellent!
July 30, 2021

Amazing service. Good value for money. Collected and delivered as promised.

Date of experience: July 30, 2021
GB
1 review
1 helpful vote
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Always good
July 30, 2021

I have used the service a good few times and never had issues. Always on time and precise.

Date of experience: July 30, 2021
GB
1 review
0 helpful votes
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Holiday in Spain
July 30, 2021

Our baggage was collected at the time promised and received at our hotel also as promised. The backup was always friendly and polite. Their charges were reasonable and our cases were undamaged, both in going and returning. I would recommend this firm to any holiday makers. We have never used them outside Europe.

Date of experience: July 30, 2021
India
1 review
0 helpful votes
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Holiday
July 30, 2021

Excellent bag collected and delivery very efficiently

Date of experience: July 30, 2021
GB
1 review
1 helpful vote
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Fast delivery
July 30, 2021

It was taken on agreed date and it was delivered earlier than it was expected. It might be courier drivers fault but some box came broken but nothing is missing.

Date of experience: July 30, 2021
Israel
1 review
1 helpful vote
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Excellent service!
July 30, 2021

I was so happy. It was very easy to do.
I sent my bags ahead of me and they arrived the next morning, 8 AM sharp.

No hassle at the airport etc.

Will use again.

Date of experience: July 30, 2021