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SendMyBag Reviews Summary
SendMyBag has a rating of 4.2 stars from 1,052 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SendMyBag most frequently mention customer service, several times and perfect condition. SendMyBag ranks 1st among Luggage sites.
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I highly recommend this company anytime you may need to ship something oversees. It was easy from start to finish. Not to mention the package arrived much earlier than it was supposed to and it was just such a wonderful experience. Can't recommend this company enough!
SendMyBag were superb - from my first initial phone call, to booking on-line, to having my bag picked-up in Croatia and then delivered in Italy, earlier than expected.
The customer service was excellent and the pick-up and delivery people were efficient and respectful. I will use SendMyBag again and highly recommend. Thank you. Barbara
Bag No: 6 mans many more to go
Cannot fault this company's service
All bags have been delivered on time
Door to door service second to none
Bags sent from France to Spain 2 suitcases - simply to make the order and well received
Good followup through sms message on cellular phone
Arrived when it was due, unfortunately no one was there to receive it! Redelivery arranged very promptly.
As usual easy to book, prompt at door collection and efficient service to get it where you want it. Can always recommend thanks
This is the best value for sending large articles. Will definitely use again
I've only use SendMyBag once, when I moved from the US to Japan. But they were very fast, cheap, and reliable. And I think it took about 7-10 days to arrive, with customs time included. Since I couldn't carry all my luggage with me during the move, this was a really great way to get the remainder of the items sent over at a later time, for about as much as it would have cost if I had taken them on the plane with me, but without having to carry 4 or 5 suitcases and GIANT boxes at once. And I was able to get everything marked as 'unaccompanied baggage' so that I didn't have to pay import tax on my own stuff. Everything arrived safely and quickly. Overall, I'll most likely use SendMyBag the next time I have to move or fly with too much to carry. Really great service! Thanks!
Sendmybag is "the best" It is so easy to use, and they always respond immediately to any queries. They deliver even faster than they promised!
I recommend them to every person I know.
Buying their service was very easy, everything on the website is clear. I've contacted the customer service for a question and they answered me quickly and clearly. The parcel arrived earlier than expected.
Decided to ship our bags over to Australia from Ireland as my husband was recovering from Chemo and I didn't want the stress of dragging suitcases to the airport and again in the other side. Sendmybag collected them and they arrived before I did! No stress or hassle. Great service - would use again.
Goods were picked up on time and delivered when promised. Would definitely use them again
Pros: the itens arrived on time and the service was easy to use.
Cons: several items in my bag arrived broken. Basically everything that could brake arrived in pieces.
A piece of a plate cut through an expensive computer screen.
All right, being honest, fragile material is expected to break, which I was already expecting and don't complain, but then you look at the suitcase itself, a reinforced Samsonite polypropylene item. It was also in pieces, with two big cracks and one of the wheels so badly damaged that it was almost removed from the main body along with a large chunk of polypropylene.
Careless service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members