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SendMyBag Reviews Summary
SendMyBag has a rating of 4.2 stars from 1,052 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SendMyBag most frequently mention customer service, several times and perfect condition. SendMyBag ranks 1st among Luggage sites.
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Very happy with sendmybag they delivered my bag from amsterdam to France only in 2 days! Can only recommend it :)
Horrible service Horrible service Horrible service Horrible service if you don't have a buzzer in your building or a lot of patience don't work with them
Saved me hundreds of dollars when I needed to fly back to the US and my bag was stuck in Mexico City
My experience was great once my bag was in transit. It arrived a lot earlier than expected and all was intact. The annoying part was the admin once payment was made, which I didn't particularly like. Although it was smart of sendmybag to put it after payment - in that once you've paid you'd have to fill out the paper work regardless. I would have much rather the option to do it before payment.
Excellent service from beginning to end. I was kept in touch throughout as to progress as was the person at the other end.
Prompt delivery of my package. Instructions were very clear. Communication was great.
I used SendMyBags several times now (Belgium to/from Italy) and everytime everything went as planned. Most times the package arrived earlier than expected.
I will surely use ther service again and I really recommend it.
GREAT CUSTOMER SERVICE!
Two of us sent large bags from Switzerland to the US. One of the labels somehow got switched in the process: no one is sure how it happened. So one bag went to the other's destination and the other disappeared.
BUT, SendMyBag swung into action immediately and thoroughly. They located the missing bag within 2 days and delivered it a day later. Wonderful! Things can go awry: what's important is that the service provider then make things right, and SendMyBag did. Wonderfully unexpected, wonderful result!
After much searching for a trustworthy shipping company, a friend recommended SendMyBag. I was amazed that it only took 4 days to ship from Germany to Australia. Everything arrived in good condition. Would highly recommend.
Door to door service …. This company does what is says.
However you need to read and follow all instructions as cost is calculated by weight and volume so size of container is important.
Great company, very responsive and helpful. Bags delivered in a timely fashion
Super easy service and price is super reasonable. Pick up was done on time and packages even arrived earlier than planned!
Will definitely use again and recommend to everyone!
Why travel with tons of bags when Ship My Bags takes care of that for you? Traveling internationally is so much nicer taking only a small suitcase and having your big bags picked up from your home and delivered to your destination once you have arrived. I have used SendMyBags for 2 years, multiple international trips and love it. I keep using them and trust them.
Excellent when you have to move some stuff to an other continent
Reliable and fast, works well for European union countries.
First experience found not having to carry our own luggage a great help in our old age.
They are very dishonest about time frames in which your bag will arrive. Before I purchased, it said the bag would arrive by a certain day, but after purchasing the time switched to FIVE days later. Because it didn't work for me I asked for a refund and they refused to give me a full refund. Terrible and dishonest company with impatient and rude representatives.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members