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SendMyBag Reviews Summary
SendMyBag has a rating of 4.2 stars from 1,052 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SendMyBag most frequently mention customer service, several times and perfect condition. SendMyBag ranks 1st among Luggage sites.
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Everything was well explained and worked perfectly! I would highly recommend!
Sending our luggage in advance of our trip was definitely a plus. No lost bags caught in the airline shuffle. Our bags were waiting for us at our hotel and Sendmybags excellent app kept informed of the journey. Again - no stress. Do yourself a favor and use this excellent service?
Very impressed with very professional and punctual service from moment of collection in Jerez, Spain to delivery in Canberra, i nfact 2 days earlier! The teacking was ver accurate and reassurung. Thank you very much.
Sent bags for moving, they were picked up in a timely fashion and reached there before expected.
I travelled from Germany to Bangor Northern Ireland in August this year. „Send my bag" made this all possible. Without the aid of send my bag, I would not have been able to travel this distance. Send my bag changed my life forever. I can now travel to visit family and friends everywhere in the world. Send my bag service was quick and efficient. I could track the progress of the delivery all the way.
I would recommend send my bag to everyone that wants to travel and not worry about transporting heavy cases or. Trolleys. The luggage is collected before you start your journey and arrives shortly after you arrive at your destination. It is easy to book and reasonably priced.
Thank you send my bag for improving my quality of life.
Pick up and delivery on time. Much better than checking in luggage and hoping it will arrive.
Moved my son to and from university using Send My Bag. Booking was straightforward, clear, concise instructions. Reasonably priced. Efficient and seamless delivery of service. Would definitely use again.
2 suitcases to remote area in Spain, too expensive. Nearly £100 extra.
2 suitcases from Scotland to Spain with labels over £300! Too expensive!
Parcent is a village not far from the coast.
The service went well except for the fact that customers have to print and affix labels properly on the packages. In situations when one is traveling, that is not always expedient. I believe the courier partners should come supplied with the shipping label when they pick up the parcels.
I always use send my bag as they are affordable, reliable and always deliver within the time frames. Great service that I will continue to use!
Fantastic. Great price and service. From collection to delivery and tracking everything was a breeze
I sent two pieces of luggage from Canada to Thailand. Firstly, I was disappointed because they missed the pick-up date. I waited for a day with no show of pick-up guys. However, the impressive was back when my luggage was shipped fastly from Canada to Thailand within three days. But, the nightmare begins after the parcel arrives. DHL express Thailand, sent me an email to pay the tax for import duties with complete lists. Then I called the duty office to ask for more information. The duty officer told me that my luggage was not in the process of them yet. Things happened at DHL warehouse without any officer's attention. So I realized that my luggage was opened and searched without authorization by any duty officer or myself. I asked Senmybag team support, and I got the answer below,
You are very clearly advised of the following before sending on our service:
"At a time of heightened aviation security worldwide we wanted to remind you ALL shipments are x-rayed and are subject to security searches."
It was clear that my luggage was searched without any safety or security purposes. It was opened and searched for tax purposes, but DHL is unauthorized for this. I fought with DHL for about one month, explaining to DHL officers. Finally, I decided to complain to DHL head office. Then, the DHL officers processed the shipment with 10% of import tax duties (compared with the tax amount in the first email).
Hence, if you want to send your stuff to Thailand, I do not recommend using Sendmybag service. I have a terrible experience with them because they use DHL express, Thailand service.
I have been stuck in Hong Kong since Covid began over 2.5 years ago. Therefore my excitement at being able to travel and my desire to shop until I dropped was huge. Despite arranging for 35kgs for my flight home, I found myself with over 60kgs!
Send-my-bag was recommended by a friend and turned out to be the most efficient, cost effective way to get my extra suitcase home.
It was picked up from my door in the UK on a Friday afternoon and arrived in Hong Kong at my home on the Monday. 48 trouble free hours later!
Would highly recommend to anyone in a similar condition and contemplating paying for extra baggage. It was worth every penny!
It was the first time for me and I was curious about the delay and how the pick up will be settle but everything was perfect
Everything was perfect. They deliver it as promised
Sempre puntuali e precisi sia nei ritiro che nella consegna
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members