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RPI Designs has 87 customer reviews and ranks 776th in the Auto Parts category. Common review topics include customer service.
Spoiler did not line up properly! Cheap product! Would not buy any thing from these people!
Mike
The color coverage on the first 2020 Mustang GT engine cover I received was terrible. Installed it anyway. Paint blistered after driving the car twice. Sent it back for a repaint. Again, paint coverage quality was poor. Installed it and drove for about 100 miles. Opened the hood and yet AGAIN the paint had blistered. After driving it a few hundred more miles now, the blistering is everywhere on the cover. It's so bad I'm embarrassed to show it off. How hard is it to get this right? Extremely disappointed... AGAIN! Do your homework before you purchase. I wrote 1 star review on RPI site but don't see it posted. Wrote again recently and will continue to check to see if it gets posted.
I have spent a week attempting to reach someone about an order for my daughters 16th birthday. I understand delays occur but I need my money refunded so I can now order a last minute gift elsewhere because there's no way the floor mats will arrive in time. Way later than estimated ship date and I cannot reach anyone by message, phone or email. How is it legal to sell something then provide no opportunity for communication when they don't hold up their end of the deal?
Purchased an item and wasn't complete when it arrived. I had moved so didn't use for a week. During move I misplaced receipt so I emailed. They asked for proof of purchase. I explained and stated my situation so would buy the parts I needed that they didn't send. Couldn't even get back to me with the issue. It took several emails just to get one reply. So I gave up and will probably report this awful company to the BBB as it seems I am not alone with poor customer care
I had ordered a cover for my 2011 Corvette approx 3 weeks ago. Received an email from RPI on Jan 6th that the item had shipped. It has now been 2 weeks and I have not received the item. The tracking UPS tracking number they provided does not locate any shipment. My calls to check have provided only a busy signal. I have emailed and have received no useful info. I will update this review if satisfaction is provided.
Had the worse experience of my life getting with RPI sent a front front splitter for my 2009 corvette back in July they do not get refund your parts
but if you give a bad review they tried to bribe me and offer me 150 dollars. In the end it was all a scam BBB HAS NOT 1 GOOD THING TO SAY ABOUT THIS COMPANY OR SOUTHERN CAR PARTS. LOOK AT THEIR REVIEWS. SO DONT GO THROUG WHAT I HAVE HAD YO GO THROUGH. SO A WORD OF ADVICE GO ELSE WHERE TO BUY PARTS
These were a huge disappointment. First, one of the parts arrived with what I consider a manufacturing defect. One of the drilled or die-cut holes was slightly oblong and the surface was raised at the edges. Customer service response was "it's on the bottom of the part, nobody will see it". Second, the YouTube video that showed how to install them didn't addressing all the parts in the kit. Third, a dry fit of the parts showed that the cover on the driver side didn't fit well at all. The passenger side fit fine. Customer service response to that was "Don't worry about the gap, the chrome tape will cover it. I requested a return authorization, received it, and returned the kit. Have not received any refund.
I got my 1998 corvette brake cover in 4 days, it's pretty nice quality and I'm happy with it overall.
My stainless steel engine cover kit came pretty quickly and looks really nice. I would give a full five review, but it took about a solid week to get... no too bad. I am happy with the results!
I'm giving my Camaro review for RPI. I bought some wheels, they are really great, I got them darn fast, I only wish they came with black lugs instead of the chrome. RPI doesn't have the black, so I will use the chrome.
My new (new to me) Corvette needed a little protective cover from the rain. I got my car cover really fast and it fits great. I'm really happy with it.
Lloyd mats are what I found to be the best quality in recent years, so I got a set for my C8 from RPI. I like the mats, they are very nice, the only thing I can say, they were made to order and took about one week to arrive, I don't think that is too bad, but I was hoping to have them in just a few days. Looking back I see they are made to order from Lloyd Mats. Overall, I'm happy.
My C7 is a great car, but I had one little area that I felt was just not up to par - the throttle response when I smash the pedal down. I typically am use to my Dodge Challenger and it's response it extremely fast, but the Corvette is a little delayed. I searched all over the internet and found this Solar product and decided to give it a try - I am so glad I did. This is a wonderful invention and works great with improving my throttle response. RPI got this to me in under a week, very happy overall.
I had an absolutely wonderful experience with RPI designs. I have read a few issues on this website but mine was just wonderful. Joe really helped me answer every question I asked him. I had about 15 minutes worth of questions for Joe and he was gracious with his time.
I get my C7 parts from RPI, they delver in good time, sometimes a day longer than I'd like, but still good items.
This exhaust plate for my c5 corvette is really nice, it shines very bright and gets good looks from my friends. It was a little hard to install.
The best thing about this catch can is the fact that it does really catch all the loose oil - I do not have to worry about it any longer. I wish it was black and not chrome or I would give a 5 star.
My review is based off the radiator shroud I bought. It looks good and fits good. I would give five stars but it took 5 weeks to get. It was painted to match my car.
Im writing this because of the great customer service and products I received from RPI Designs.
Took me forever to get my car from GM but the parts I ordered came in a timely manner.
Ordered front splitter and side rockers. GM wanted way to much and RPI had them for a competitive price.
They told me up front of the lead time and they arrived before that date.
I have a lot more to by and RPI will be my first choice.
My contact person was Paul. He had great knowledge of the items and was very informative and upfront with me. Along with the customer service people when I called.
RPI Designs is "Top Notch"
NGM
I was waiting on some C7 stainless steel door sills. I called in to check on the status and the guy said he needed to check on the order and will email me once he heard back. About an hour later got the email saying it will be shipped the next day. I just received them and they look amazing. Very professional, will be getting some more things before Christmas!