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Road Runner Auto Transport has a rating of 4.4 stars from 1,871 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Road Runner Auto Transport most frequently mention great experience and timely manner. Road Runner Auto Transport ranks 3rd among Shipping sites.
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Fast and easy. I have a brand new car and it was shipped from CA to VA without a scratch and earlier than expected. Great price and great communication! I would use them again and recommend them!
I am in active duty service and was in need of my car transported across the country to my next duty station. I have shipped my car across the United States with no problems using this service. Thank you Road Runner Auto Tranport. I will be using their services again on my next duty station move.
The service was great and the driver kept us informed where he was and the pick up at our front door and delivery at the Hotel where we stayed was perfect. The driver even got our car washed, it was a very good experience!
We highly recommend it.
Thank you very much!
Very satisfied with the service.i would use them again
I would have liked the opportunity to apply the 25 dollar coupon offer that I received for a previous estimate last week and apply to this vehicle. I received a quote for transporting a corolla however, I have decided to take the Vue instead. Thanks
Great driver he had truck issues but still did what he had to.
Thank you for your prompt response to service my need regarding pickup date requested.
Very fast and easy!
I wish that if I called in that the price would be the same as the online quote.
Mynor was very helpful.
Courteous and punctual pickup and delivery. My corvette arrived in exact condition it was shipped in
Thank you for a job well done
Very reasonable and reliable. Excellent Service
Very easy to understand...GOOD SEVICE IN FINDING DELIVERY AND PICKUP OF MY MODEL A...GREAT COMUNICATIONS WITH COMPANY WHEN I NEEDED SOME INFO, WAS DONE PROMPLY...CAR WAS DELIVERED ON TIME. I HAVE DELT WITH MANY SHIPPERS AGENTS OVER THE YEARS AND THIS WAS THE BEST ONE I HAVE DEALT WITH...WOULD USE AGAIN...MIKE SCOTT VANCOUVER B.C
The customer service team needs to respond promptly, I called 3 times they kept me on hold and never turned back to update the status and was on the line for more than 15 mins. If you don't know the status when the vehicle will be delivered then update to customer what you know... My car was picked on 28th Apr but in the system it was updated pick up date as 2nd May. I would suggest do a better service to the customers, They are just find movers based on the reviews. I wish all the best.
I contracted through Roadrunner Auto Transport for car transport state-to-state. Communication during the process left something to be desired. The online tracking website was not up-to-date and we were left in the dark regarding the actual pickup and delivery dates. The transport driver did not give a call with the lead-time we were expecting which caused unnecessary turmoil at both pick-up and delivery times. Ultimately, the auto was delivered successfully and for that we are happy.
Answer: Via the website it was pretty easy and they called once. But, when giving updates, they didn't call as promised and just emailed.
Answer: There are many shipping brokers and definitely do your research. I've shipped over 12 times and this has been the absolute worse experience I've ever had.
Answer: 8 days after I paid extra money than initially asked for

