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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,173
quality
11,976
This company responds to reviews on average within 4 days

Instant Feedback

138,906 reviews

We monitor reviews for authenticity

Ohio
2 reviews
0 helpful votes
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No Part Too Small
April 9, 2026
Updated review

Over the winter I had ordered and received 6 spark plugs for my Goldwing. I finally got around to changing them out. In the process I dropped one spark plug onto the concrete floor of my garage, shattering it into many pieces. I went online to RevZilla and ordered just one spark plug. It arrived within 48 hours and delivery was free. That's what I call service!

Date of experience: March 16, 2026

Fast service!
March 26, 2026
Previous review

Fast service!

Date of experience: March 16, 2026
1 review
0 helpful votes
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Fast shipping, great service
April 9, 2026

I love how fast parts ship. I made the mistake of purchasing a part instead of saving for later but you sent a return label free of charge. Thank you!

Date of experience: March 30, 2026
Tennessee
1 review
0 helpful votes
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Perfect
April 9, 2026
Updated review

Purchased demo Arrow exhaust at deep discount. Product was accurately described & photographed on sales site, arrived in days well-packaged and undamaged. Perfect fit & function. Very satisfied with product and RevZilla.

Date of experience: March 30, 2026

Appreciate the great products, availability and prices
March 28, 2026
Previous review

Appreciate the great products, availability and prices.

Date of experience: March 18, 2026
New Mexico
2 reviews
0 helpful votes
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I have a difficult time finding a rear tire for my 2018 Harley-Davidson Street 750. Its got a 15-inch rear and that almost limits you to exactly OEM tires (which I'd rather switch from). Using RevZilla, I was able to look for and find another alternative that was exactly spec size and are going to give me much better performance than my original tires.

Date of experience: March 30, 2026
Hawaii
1 review
0 helpful votes
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Easy ordering experience. Shipping costs were reasonable.

Date of experience: March 29, 2026
Italy
1 review
0 helpful votes
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New Shinko Tire
April 9, 2026
Updated review

Needed a new rear tire and finding it on Revzilla was a snap, with correct sizing for my wee-strom confirmed. Prompt free delivery and a price cheaper than what I was anticipating. Very good experience.

Date of experience: March 30, 2026

Rev-It Nitric 4 Rain Pants -Large
October 18, 2025
Previous review

Good quality rain pant with elastic waist and side zippers (combined with Velcro flap) to permit changing with boots on. Pants kept me dry. Wish they had a fly zipper. I'm 210,38" waist and pants are tight to put on over other gear but otherwise fit okay. If I had to do it over I would have sized up to make donning easier.

Date of experience: October 8, 2025
Sweden
1 review
0 helpful votes
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Great service
April 9, 2026

I ordered a jacket that was shipped to Sweden, it arrived in a very short time and everything was as promised. Great service!

Date of experience: March 30, 2026
1 review
0 helpful votes
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Shipping box was opened
April 9, 2026
Updated review

The shipping box was damaged when it was delivered. One side was completely torn open and then taped shut. I'm not sure if anything was removed from the packaging, but this is concerning. Also, the Honda coolant is always getting out of stock. The discount coupons I received after placing the order are very restrictive, it would help to get a generic coupon that applies to a broader category of items.

Date of experience: March 29, 2026
Kimberly E. RevZilla Rep
13 hours ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 877-792-9455
💬 Live Chat: revzilla.com
We're here to help!


I needed the Honda HP Premix Coolant which was available...
March 29, 2026
Previous review

I needed the Honda HP Premix Coolant which was available until yesterday, but the promo code would not apply to it last night so I had to wait until today to call support and have the promo code applied. Now, the coolant went out of stock and I could not get it and I will have to find another place to buy it from because shipping is expensive and $50 minimum is also too high.

Date of experience: March 18, 2026
South Carolina
1 review
0 helpful votes
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Extremely fast shipping!
April 9, 2026
Updated review

This order was pretty awesome - I ordered the t-shirt one afternoon and I got the shipment the next morning!

Date of experience: March 29, 2026

Always great to buy from
November 2, 2025
Previous review

Quick shipping always helps so much when I order from their great selection!

Date of experience: October 23, 2025
North Carolina
1 review
0 helpful votes
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Easy
April 9, 2026

I ordered an item through your company. I received the item with no problems. It was easy to order items without the any issues.

Date of experience: March 29, 2026
Wyoming
1 review
0 helpful votes
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Rocket 3 gt seat
April 8, 2026

Awesome bag excellent material and workmanship. The bag is just a little long for the rocket 3 gt seat. I will definitely still use the bag on trips but it would fit better if it was about 3 inches shorter.

Date of experience: March 29, 2026
1 review
0 helpful votes
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Great customer service!
April 8, 2026
Updated review

Overall, a wonderful experience. Completely in awe of the customer service. Most businesses have little to none when it comes to CS. Most of my stuff shipped pretty fast, except for my helmet, but it's all good. My only complaint would be minor, but I do not like getting multiple emails from them everyday. I wish they would just send me one when something for my bike comes out. And maybe one a week with deals for gear. But that all, great place to get stuff for your motorscooter.

Date of experience: March 29, 2026

Abigale, top notch
March 27, 2026
Previous review

Abigale, top notch. Dude I spoke with this morning, top notch.

Customer service, 100%.

Part availability on your end hurts your reviews. You ain't got nothing in stock, don't post the parts availability. Nothin worse than getting hopes up to get a part, and be told, yeah, we ain't got that.

Prices a bit higher than most, but if I can count on the CS I got from the Abigale and dude I spoke with this morning, I'll pay the extra. But know it's begrudging.

Anyhow, thanks!
Yall are bleeping great.

Date of experience: March 17, 2026
California
1 review
0 helpful votes
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Ensh**tified safely vest
April 8, 2026

Ordered what I thought was an exact replacement for my sun faded safety vest. What I got was an item marked as Large but is two sizes too small. Apparently only "large" in Bangladesh.

Date of experience: March 29, 2026
Kimberly E. RevZilla Rep
1 day ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 877-792-9455
💬 Live Chat: revzilla.com
We're here to help!

2 reviews
0 helpful votes
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Disappointed
April 8, 2026
Updated review

I purchased an item from RevZilla's web site, which is great and easy to use, but the item I ordered showed it fit my bike and when the item arrived, it did not work. I sent a message to RevZilla explaining this issue and never received a reply. So my disappointment is two fold, one- it list a part as fitting, and it doesn't, and two- they never replied to my message.

Date of experience: March 27, 2026
Kimberly E. RevZilla Rep
1 day ago

I see our team did reply to your email. We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:

📞 Call: 877-792-9455
💬 Live Chat: revzilla.com
We're here to help!


Had what I need for a good price!
February 20, 2026
Previous review

Had what I need for a good price!

Date of experience: February 10, 2026
2 reviews
0 helpful votes
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Can't beat the price
April 8, 2026
Updated review

My hands measure 7" in length and 8.25 in circumference. That being said I bought a medium. They fit good enough … there alittle long on the top of the pinky finger and about a quarter inch on my thumbs. They fit my palms snug but not too tight. Gloves seems made well and thought about they look great and don't feel to cheap. There aren't broken in yet as I have only worn them once so I don't wanna be bias here with cons. Only real negative I can say is the frabic on the top of the hands is soft to the point where, putting the gloves on you have to Velcro them to stay on your wrist right. Well that soft frabic catches on the Velcro and can pull up and get frayed looking. If you're careful it's not a problem.

Date of experience: March 29, 2026

Thank you, love your products
December 10, 2025
Previous review

Thank you, love your products

Date of experience: November 30, 2025
Viet Nam
1 review
0 helpful votes
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Klim GTX boots
April 8, 2026

Good price & free shipping. Fast delivery. Very good shopping experience.

Date of experience: March 3, 2026
1 review
0 helpful votes
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Not the greatest but it works.
April 8, 2026
Updated review

The rear brake arm wasn't for the rear brake it was another shifter arm link but instead of getting it replaced I instead drilled through the bar and just flipped it to get it to fit because I'd rather put on a almost working part instead of waiting a week for the actual part. So not a bad experience but I normally person would've been pissed.

Date of experience: March 28, 2026
Kimberly E. RevZilla Rep
2 days ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.


Wwwwwwwwww
March 27, 2026
Previous review

Wwwwwwwwww

Date of experience: March 17, 2026
1 review
0 helpful votes
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Late Delivery
April 8, 2026

I recommend using a better delivery service. USPS was not reliable or on time. They delivered my order two days later than the expected delivery date.

Date of experience: March 28, 2026
1 review
0 helpful votes
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Nice mirrors, just needed some mods.
April 7, 2026
Updated review

Mirrors did not mount as advertised by Kuryakyn, who I reached out to and was told by them that no adapters were necessary, although the Revzilla rep said they were required. I figured the manufacturer would know best. My mistake! I was able to adapt them to my 2011 Triumph Thunderbird Storm, with a little help from the local hardware store. They are functional and didn't come out too bad, but an adapter of some sort would have been favorable.

Date of experience: March 28, 2026

Just what I needed
March 24, 2026
Previous review

Just what I needed.

Date of experience: March 14, 2026
2 reviews
0 helpful votes
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Rose
April 7, 2026
Updated review

I tried to leave praise for your team member Rose who was very patient with me on your website however it stopped when I did not enter a sku. She assisted me reference an "open box item" that was my fault. Rose made it right which is the main reason why I've been Revzilla loyal customer for almost 20 years. Whoever higher Tose in HR hit a home run. Thanks.

Date of experience: March 28, 2026

Great ordering help on phone
March 27, 2026
Previous review

Great ordering help on phone.

Date of experience: March 17, 2026