Reservations.comReviews 6,011

Sandy was very helpful and quick to get me set up with a room. Very professional we have used Hilton in the past and really enjoyed the service

I have had the pleasure of making reservations with Omar before. He is polite, and accommodating. He has always made sure that our reservations are what we ask for and completely taken care of. He is a pleasure to work with.

Frustrated by the fact that I could not execute a reservation using the computer, I called the reservation number directly. The attendant was understanding, quite efficient, and helpful. I got my reservation.

John was very helpful! He answered all my questions and was very patient. He added extra details on our reservation for me. I walk with crutches & use a wheelchair for mobility. I asked for an accessible room where the shower is a walk shower or the base of the shower is no higher than six inches. I also requested to be on the ground floor if possible.

Your Rep Lisa took time to listen even held on for me to be able to find my info for getting a Room at Motel 6. Lisa also went into great detail re Room pricing, availability, taxes & included the Total amount. What an amazing Gem you have

Christopher was patient with me, I'm a senior citizen, work to get me the best rate possible, and answered all of my questions. I wish all agents were as nice as he was pleasure dealing with Hilton.

I just spoke with Robert to make a group reservation. He was very professional, patient and kind. He made the call a pleasant experience and I will call Staybridge again. Thank you!

Victor was amazing! Even though the Dow Hotel was booked he helped me to find another place to stay. He did everything! Unbelievably helpful, which is something we don't find much these days. Thank you Victor

Awesome customer service! He was very professional, kind, and polite. My sales rep went above and beyond with helping me find a reservation for my family and I.

Really sweet and helpful. I needed a quick place to stay due to a devastating house fire. Jesus Emilio was exceptionally helpful and encouraging. TY all!

Victoria at tru Hilton was extremely helpful in helping me find a place to stay.
She is very friendly and courteous at a time that I was feeling overwhelmed with
My trip!

Mae Ann was most helpful, courteous and respectful. She answered all questions and was very accommodating in making special requests of early check-in and same floor letting me know that there is no guarantee to requests.

Was under the understanding that my room rate would be discounted to the senior citizen discount and surprised that it was the same as shown on the website

It was awful I am really distressed. I was quoted)208 then jumped to £303 with taxes. I asked to cancel and was put through to a chat box who didn't do anything. I have now sent two emails to cancel

It was very easy to book a room for a keynote presenter for a conference in April! Ed was very professional and asked all relevant clarifying questions. Very pleasant booking experience! The name ended up being spelled wrong on the booking confirmation, but that was probably as much my fault as anyone else's.

Made a reservation for one night stay on the 23rd this month with parking from 23rd to 31/01/26 have all details for room but no parking keep messaging Lodging support but never get answers to questions this is ruining our holiday plans don't know what to do next apart from booking parking with someone else paid £141

Joyce L. Was very helpful & made it easy to reserve a room at Tulsa Garden Hilton/ Airport Hotel. We know she will always be there for not only us but many of your Hotel Guest as well. She is a lady that needs to move up in the Hilton Management. Thank You Joyce & Hilton
This is our second time staying at your great Hilton Hotel.

The reservations went so smoothly and the person I spoke to was very friendly. She was thorough and ensured that I received the best price and the room that suited me the best. I appreciate the friendly nature and helpful attitude. It was a nice experience.

Luvensky made booking my rooms very easy. His calm, patient attitude made me feel comfortable as I stumbled through the process! Thank you, Luvensky